Goodyear Commercial Tire & Service Center

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Vellos Purputidis Official
2 months ago
My Neighbor who is in her mid 80s had a bad battery in her vehicle. She kindly knocked on my door and asked if I could find Raben s number. I did not hesitate and immediately called on her behalf. Not only did they order her the specific battery that is the perfect fit for her vehicle, the gentlemen received it in stock and immediately came to the apartment complex and changed it for her. I really appreciated this gesture and hope that business will take care of individuals regardless of age in the exact same manner.

  Adrienne Quillman
4 months ago
Nice gentleman very professional and got the job done quickly will definitely recommend to other people

  dan Sowers
6 months ago
First class operation. We were leaving on a trip. The got us in quickly and we got on the road. Thank you!!

  Baley Bolla
3 years ago
I would not recommend these folks if you have any sort of aftermarket wheels. I took my truck in to simply had some tires mounted and balanced. When I arrived my wheels were in flawless condition, no scratches, curb rash , no flaws whatsoever. When I received my truck back from their service techs the wheels had pieces of material dug into, and removed from the lip of the wheel, several scratches, and even a busted hub cap. When I reached out to them I was informed that they would take care of it somehow and right the wrong. I suggested just some wheel repair to fix the curb rash . And for 2 months I got pushed around on it. So I finally get an update and they can not find any shops nearby that ll repair wheels. So the next suggestion was to replace my wheels with an identical set, or a set of equal to or lesser than value. Since this proposal I haven t heard a single word from who I was dealing with, and actually have been ignored over the subject. And might I add this has been going on since January, I even have the messages to prove it. Very unprofessional. I d rate my experience with this shop at the lowest possible rating.

  Kent Ferguson
2 years ago
I called Baben about 4:30 pm and informed there office that I had a flat tire. The office employee I was dealing with seemed reluctant to help me, but after me not taking no for a answer they sent a field technician to help me. The field technician did a amazing job and was very professional and helpful and got me back on the road in about 30 minutes. So what I am saying is that the office staff should take some pointers for there field technician!

  Marvin Davis
2 months ago
Good helpful, friendly staff.

  Melinda Dodd
2 years ago
I had trouble on the interstate and was able to make it to Raben Tire in Kennett, MO. Because of the size of tire I needed, I had to leave my car over the weekend. Phil and the entire crew could not have been more caring and friendly. They took great care of my car (and me) and I could not be more grateful. Highly recommend Raben Tire.

  Tim Dixon
2 years ago
They were ok until they performed a job for a woman and did not tell Her the truth. It got back to me and now the entire family is forbidden to use them. Dishonest practices by one of their employees has cost them thousands from a large family group with lost if cars and trucks. By the way I'm the old man.

  amber pennington
2 years ago
Employees are very nice.They fallowed through on their word.I love how they come get my car for me while I am at work and bring it back to meI love the staff here at raben they make me feel welcome and take very good care of me when thereThey go above and beyond

  Robert Ciuffoletti
2 years ago
I would truly like to say the the Staff from front to back who went way beyond an everyday job to an experience I will never forget. It started with my wife going to work and having a blowout on the highway in front of her job. Well she called me all frantic and said what am I going to do after explaining the situation. I told her I am at work in blytheville and could not come home to change the tire. So I called Raben Tire in Kennett Mo. After explaining the situation they sent 2 people out to change the tire. They replaced all 4 tires and had it waiting for me to pick up when she got off I recommend this company very highly because the is a difference between customer service and just doing your job. Thanks guys and gals for your help. Never buy tires anywhere else.

  Joseph Moody
2 years ago
It was a late cold winters evening and soon to be closing time , it was freezing rain and sleeping outside when I pulled in with a slow leak in one of my truck tires , but it was no problem , they immediately pulled my truck in and got it fixed and I was on my way ! Thanks Rabin tire for your good work ! I appreciate having your place of business in Kennett ,mo. !

  Chris Burch
a year ago
Worked on their Main Lobby AC. Everybody I dealt with here were polite and upbeat. They were pretty busy while I was there so that should tell you something

  Dawn
2 years ago
Called them to get new tires first time I called and the woman told me she hold tires till next day, called next day some guy said she shouldn't have told me that because I have to make an appointment before I even go in. so he made me an appt for the next day. I call up there and they are not even open. And scheduled me for next week without even telling me. Not good so far communication wise. Who schedules people for an appointment on a day they don't even work?? Kinda ignorant. Anyways I'll update if the appt goes better or worse lolLate Update: when i went in for appointment they didnt even have the original tires i wanted... which was 200 dollars. instead had to buy brand new seasonal tires for 400$. wasn't trying to spend that much. And they only had a like 2 selections. Hopefully they have better communication and employees training for their other customer's. I wont be going back.

  David Stoelting
2 years ago
Back in September I had the tires rotated on my truck. They found that I had a seal leaking on the rear axel. When I was having the repairs being made on the seals ( not be rabin) we found 2 lug nuts had been replaced on the wheel. These 2 lug nuts were a different size than the other ones were. If I had a flat on that tire I would not have been able to change the tire with the one lug wrench I had. We also found that one of the stud bolts had been changed out. I was never told about any of this. I tried confronting them in a respectful manner to let them know they had an employee that was not trustworthy. When they looked the rotation work up on their computer they couldn't find any information on the work. They later called me and said there was a mixup on the information that had put into their computer. Needless to say I will not be doing any more business with them again. My only goal was to help them by informing them of the problems one of their employees may be causing them in the future. Really sad.

  Keith Ward
4 years ago
Bought new set of tires in July. Was replacing tires like for like. I felt that the tires I was replacing had prematurely worn with no more miles that was on them. Almost like tires had to much calcium in them. Was smeared and worn down very quickly. I ask if they could have a Goodyear Rep look at them for maybe an adjustment on price of new.2-3 weeks went by no news. I called , they said they would leave a note for person to call me. Never got a call back. I finally went by and ask ,said had not talk to rep ,I said I felt they should. Finally she said I could get 20% off next set of tires I buy.but would have to purchase at other location. (Really?). Then I hadFlat on 9/16 on these new tires. Said tire was ruined. Luckily I have road hazard. Was told tire was at other location would be in Thursday. 9/19. Brought vehicleIn 9/20 , told me then tire was not there. A phone call Thursday would have been nice. They said would probably be in Monday 9/23. I received no phone call so 9/24 I called. They said still not in. Finally 9/26 I received a call saying tire was there.ALSO I was told in July when I purchase new tires I would receive a $100 Visa card. I have yet to receive this card. I have told them numerous times.I know this is lengthy, but I feel the ball was dropped numerous times and I may have not been told exactly what was going on.Which in turn kinda had a snowball effect with me being the victim.

  Teresa Mroch
3 years ago
Excellent, great job and fast. Traveling to Wisconsin and needed the tires that no one else (7 other places) had in stock. Would recommend gladly.

  Charles Chuck Smith
a year ago
Everybody was friendly great place to go if you need tires or flats anything to do with tires that's the place to go in Kennett.Go see Kristin Jackson and she'll help you.

  Ed Kisner
3 years ago
They were quick, but I wish they had put my original value stem cap back on. Now I have 3 silver and 1 plain black cap.

  James Ekholm
5 years ago
Peggy turned a near disaster road mishap into a great deal on 4 exact replacement tires! Ride and sound back to like new with service that had me from a flatbed to on the road in 85 minutes!! Thanks!

  Jennifer Souza
a week ago
Nice staff.

  Philip Laszewski
2 years ago
Excellent customer service. The staff was extremely knowledgeable. Top notch experience all around.

  Heather Jefferson
4 years ago
I was getting ready to take a long trip and discovered a metal object in my tire. Walmart couldn t assist me but Raben fixed my tire and I was on the road in no time. Excellent service!

  Jessie Earnest
3 years ago
Everyone was very nice and helpful. The wait to have my tire replaced wasnt very long. It was a pleasant experience. I will be returning when I need another tire.

  Lindsey T
2 years ago
I was able to schedule online and got everything completed same day! Great communication and prices! Thanks guys!

  Melissa Mccord
2 years ago
Friendly, knowledgeable staff that went above and beyond... If you want quality and professionalism go with Raben!

  Mike Lack
2 years ago
Great people to work with they go above and beyond to satisfy their customers.

  Jessica Easton
3 years ago
Friendly staff, was quick fixing my vehicle even through this snow storm. Will come back again if needed.

  Sharon Naughton
2 years ago
Local Service, good hours, dependable to go to especially for ongoing service when my car went out of warranty...

  Kenneth McClurg
4 years ago
Was able to get an appointment for a front end alignment very quickly. All the staff are always friendly and helpful.

  Rodney Wright
3 years ago
Great customer service they got me in at 11:45 on a Saturday. Thanks Guys