Premier Motors kc

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Artemis Nowrouzi
3 months ago
By far the easiest, smoothest car purchase I've ever had in my life. Super friendly, super nice. I worked with Shawn the entire time and he was nice enough to let me submit just about everything via email prior to onsite. Once onsite, we were in and out within 30 min. Including the test drive.

  Crystal Carrillo
a month ago
Shawn is extremely insightful and hospitable. He was able to find me a perfect car! His expertise and patience is remarkable. I would recommend him for my own family, friends, and all.

  Dianne Clark
6 months ago
He helped me get into my Hyundai genesis , and we love it!Shawn was truly great to work with when purchasing my Hyundai genesis. I appreciate their kindness, patience, and great work ethic!

  Tania T
6 months ago
Shawn worked with us for weeks to help get us to a best car.He was constantly on the lookout for cars for me to test drive, and we were able to figure out which cars I liked, which cars I did not, and the pros and cons of both.He is super professional, knowledgable, has answers for everything and very responsive.Will happily work with him again!Definitely recommend him to everyone!

  Jen Adams
3 months ago
Bought my daughter her first car from Shawn! He was so easy to work with and communication was prompt! I found the car online and the purchase was easy! Would highly recommend buying a car here!

  Amir Mohammad Tavakkoli
2 months ago
Premier motors of Kansas City straight shooters and we have nothing but great things to say about their team!!I got a used truck with recommendations from Shawn, Shawn found us the perfect truck!

  Rokhshid Aflaki
2 months ago
We were very happy with our experience with premier motors. Shawn and sales reps were both straight shooting guys.All around great experience!! Highly recommend! Thank you guys!!

  Mojdeh Barnes
a year ago
The best place to purchase a car! They were so helpful and made sure every detail was covered and helped explain it all! Shawn is amazing to work with and we definitely recommend them for your car search needs!

  Eclair Jean Phildor
2 years ago
If you're in search of a vehicle I would recommend premier motors of Kansas City to anybody. They have outstanding quality customer service! What I really like was that they will they will go the extra mile to communicate with you; whether it be through email, text messaging, or phone calls and that's rare! And just the little things like that is what makes the customer satisfied like myself good job

  maryam karbor
a year ago
Shawn was a great salesman, very nice and patient and fully upfront about the history of the car! He also took the time to show us the car in detail including all the great features of the car as well as slight defects. He even knocked a few hundred off the already reasonable asking price for the car due to curb rash, which was great especially since most dealerships don t usually offer any discounts right now. if you are looking for a good used vehicle, especially in today s market, this is your place! Thanks.

  Chad Carlile
11 months ago
BUYER BEWARE...RUN FAR FAR AWAY!!! Drove 2 hours to see/test drive/purchase a vehicle. Arrived during normal business hours (10:00am on a Thursday morning), the open sign was on but the door was locked and no one anywhere to be found (Red Flag #1). Waited approximately 30 minutes and finally decided to call the dealership. The only employees were apparently off picking up another vehicle and wouldn't be back until after 11:30am. So I came back at 12:30pm, the vehicle was still blocked in and in the same spot as when I left (Red Flag #2). I asked if I could test drive the vehicle and was met with a "well are you going to buy it today if I get it out...? I don't want to move cars around for people who aren't really interested in buying." (Red Flag #3) The vehicle cranked poorly and drove rough at first as it had not moved in what I imagine to be months (Red Flag #4). It was also running on fumes of gas, almost completely empty tank, so we didn't go far before deciding we better not get too far away from the dealership (Red Flag #5). I pointed out to Shawn (the sales person/manager/whatever title) that the vehicle needed a new front grill ($1000 new) and a new running board as it was torn to pieces and asked if he could at least detail the car and fill it with gas if I decided to purchase? He claimed all he could do was wash the outside of the car and agreed to put a half a tank of gas in it (which he did not do, only put a quarter) and that it would be 2 hours to accomplish this (Red Flag #6 & #7). Came back 2 hours later, filled out paperwork, received the only key for the vehicle, and left. Not 20 minutes later after leaving the dealership and driving down the highway the car shuttered, the service engine soon light came on, and the car went into safety/limp mode in which it wouldn't accelerate over 3,000 rpm. Pulled over immediately and called and texted Shawn with NO RESPONSE. Limped the car to my local Nissan Dealership who then informed me that both catalytic converters as well as the mass airflow sensor are bad and would need to be replaced to the tune of $6,000. Catalytic converters don't magically fail 20 minutes after driving off a lot. I have given the dealership more than enough time to respond with any solution and they have stopped responding all together. Absolutely horrible experience all around! DO NOT BUY FROM THIS DEALERSHIP!!!

  Negar Aramjoo
a year ago
After weeks of searching, I happened across a vehicle I had been looking for at premier motors. My truck purchase was a simple and swift all thanks to Shawn. This young man was honest and made the process easy. The financial dept saved me over half a percent from my own personal bank. The overall experience was great and would recommend them to anyone

  Leann Reeves
8 months ago
Everything was smooth and easy! I love the car and recommend you check them out! Very friendly and fast service!

  Bani G
8 months ago
My experience with this dealership was absolutely perfect.Shawn was extremely helpful, and made the buying process quick and easy. Highly recommend this place if your in the market for a great and affordable vehicle!

  Joe Mosley
11 months ago
Shawn was great to work with. Very accommodating in getting the Carfax and helping to facilitate financing with a local bank. He also had a good inventory of vehicles. Definitely would recommend if looking for a pre owned vehicle.

  Mercedeh Tavacoli
a year ago
Going to Premier Motors was a great decision for me and as an investment as well. Shawn was extremely knowledgeable and made me feel comfortable asking questions as well. Purchasing a car here was such an easy process, so I recommend all my friends in the area to Premier Motors.

  Ted wismeier
2 years ago
I met With Shawn on a very busy day he was handling multiple customers and managing to give them all excellent service. I had just started a new job and needed a new car for my work. I found the car I wanted and Shawn helped me with financing, got the car inspected and walked through the buying process smoothly. I would recommend Premier to anyone looking for a quality used car!

  Y Wichita
8 months ago
Shawn is a great person, and he had a great customer service, very helpful, not pushy, and he gave me a good deal! I recommend him to all my friends and family!

  Armita Z
2 years ago
I was hesitating to get a car from a smaller dealer. But, I am so glad that I did. Everyone was so friendly and amazing. Especially Shawn. He was so honest about the cars. There was no unnecessary rambling. He wasn't trying to make a sell. He was trying to help me find exactly what I wanted and needed. His knowledge about cars was very impressive. I appreciated the amount of time he spend on helping me find a perfect car. The negotiation of the price also went went. I didn t feel that the typical lines were fed to me and I appreciated that so much.

  Cassidy Wright
3 years ago
I purchased a Used Car from this dealership this weekend. It was the Best experience I have ever had with buying a car. My sales person was Shawn he made sure that I received every deal that they were offering at that time. He was very informative with products knowledge, made sure that I understood and was aware of everything that happened during the process. He makes sure that all his customers are truly satisfied.Hes so great!!!

  Jenku Katadrik
3 years ago
5 stars for Shawn. He was great to work with, honest and upfront. I'd definitely work with him again, and he'll be my first call when the wife's ready to trade her car in.I purchased a 2008 Ford Mustang GT. I love this car, and am very pleased with the purchase.

  Tallie Crowley
2 years ago
Shawn was able to help me find a great car for my 16 yr old daughter. He went above and beyond my expectations. The experience working with him was great. I would definitely purchase a car from them again.

  Patricia Webb
a year ago
Went there to purchase a vehicle. Had done our research on that particular vehicle even had a loan approved from the bank for the vehicle. Customer service was horrible! Was told the car just went through the shop and everything checked out. Tire light was on, light out light was on, many other visible damages or defects to the vehicle but was willing to live with those items. Offered the sales person a fair prices based on kbb and what the bank would loan on that vehicle. He said he couldn't take anymore than $200 off the price without calling his boss. Asked him to call his boss and he said his boss was out of town and did not like to be called or disturbed....said they don't do negations on vehicle prices. They have to buy vehicles above KBB and therefore sell them above their value. Don't think they are selling many vehicles as their lot was so packed you couldn't fit any more cars in the lot including customers. Sales person was very rude!

  Raphael Deluisa
a year ago
The photos on the website are stock footage for starters. None of the cars are in good shape even on the outside from just a glance. Closer inspection as well as interior inspection shows that they are no good. Don't get roped in. Waste of time. Oh yeah and all that after driving 2.5 hours to get there in hopes of getting one of the cars. Did not because like I said the pictures are too good to be true. The car I was looking at was all raggedy and the engine was funky and sounded odd. Soooooo yeah.

  seth kahny
2 years ago
Drove a long while to get a car here, was not clean as it sounded and Sean never decided it was a good idea to inform me about any damage done. Splash guard all butchered up hell together with a few zip ties. Assures us good mechanics changed brakes and rotors and checked the car over, there s a sensor dragging upfront, the door has a piece of cardboard taped on so the door switch will read. I don t recommend unless you want issues in the future. They are just pumping out these things and don t care about their customers!

  Jada Jackson
a year ago
Great service here. Walked me through all my options. Very up front and honest. Definitely a good experience :)

  Diana Reyes
3 years ago
I had a good experience at premier motors working with Shawn. Buying a car can be an anxiety producing event. Shawn was low key and very no pressure. Everyone I met at the dealership was pleasant and I felt comfortable that the current pandemic protocols observed.

  Ashley Aramjoo
a year ago
Having purchased many cars I have had many experiences. Shawn was helpful in deciding what was best for our family and made the process seamless.

  Ariana Sanchez
3 years ago
This was our second purchase from Premier Motors . I can t sing their praises enough. Everyone is very nice and our salesman Shawn was exceptional. He was always accommodating with my requests to test drive a vehicle, and I test drove a lot. The purchase was easy and relatively quick. If you are in the market for a new or used vehicle stop by Premier Motors of Kansas City .

  Lindsey E
3 years ago
Great experience with Premier Motors especially with Shawn he did a great job explaining everything and being patient with my decision. 5 stars all around I will definitely come back. For now I'm very happy with my Bentley!