Quick Lane

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Brittany Finley
6 years ago
Brian with the quick lane service facility was wonderful. It was my first time there and he was so friendly and helpful. He gave me an update during the wait (which I was told about ahead of time) and he gave me information about the complimentary shuttle. He took his time to find out exactly what I was wanting and gave good suggestions without being pushy. I will be bringing my vehicle here for all maintenance from now on!

  Jane A.
4 years ago
Ridiculously expensive. I loved taking my car here for service because they let me know how my car is faring after an oil change and what needs to be fixed. Came in for an oil change and the list of things I needed fixed was going to be 85% about the cost of the car. $1600 for new tires? Those tires better drive me straight to the pearly gates.

  Kyle Te
5 years ago
These guys are great for a simple oil change, but not so great for tire selection or tire warranty coverage. I worked directly with Michelin to make sure I had everything needed for my tire warranty claim and was good to go. These guys at Machens tried telling me I needed more and delayed my claim, after confirming with Michelin a second time, now the guys at Machens said I had everything needed (same stuff as before a day later). Apparently only one person can do these warranty claims and was not able to do it the next day delaying me another day with out my vehicle. Service was not a priority and I had to remain persistent to make sure my warranty claim was processed. The tire price was almost $20 higher per tire than other local dealers, they did price match though. The oil change sticker was also not replaced nor was the oil life setting reset on the vehicle.

  Audrey Campbell
6 years ago
I really appreciate these guys I got a free oil change, they sent me in the mail, checked and inspected everything about my van for free. Im so glad they did I might have been in an accident, tire was bald they told me I needed one bad, so I bought one, needed a tune up got that done, n my tie rod was about to brake. I didn't no what that noise was when I made a turn thank God for Mechanics n these guys at Quick Lane

  Terry R.- The Lake Rose
4 years ago
NEED APPOINTMENT times for out of town clients! We live at Lake of the Ozarks. We bought 2 vehicles from Machens Jeff City and like to use full service oil/tire rotation etc but are starting to go local at Ford in Camdenton simply because when we drive to Jeff from out of town, we have several things to do & places to stop at and when we arrive at 9:00 am they are booked up till 3:00 (first arrive first served) and we just can t devote the freedom of car to the dealership for 6 hours of the day. Very Nice to have the van shuttle but when we have many stops and stuff coming with us from those stops - it just doesn t cut it - Appointment is nearly a MUST for us - and we do reliably make our appointments.

  Adam Horn
7 years ago
Their waiting room is great, especially if you have kids with you. Always friendly and knowledgeable and the prices are usually pretty decent compared to others in town. My car is there right now, actually.

  Sara
5 years ago
Misdiagnosed my car and refused to let me pay for the diagnosis when I asked to because they wanted me to feel obligated to come back and get my car fixed there. They said I needed thermostats and a coolant flush. Turned out I wasted my money replacing the thermostats and doing the coolant flush because when it kept overheating I went to the dealership and found out it was a blown head gasket.

  Brandon Blalock
5 years ago
I normally have great service here however I went in on may 21 2018 at 530PM and asked for an Oil Change and he said not today you aren t we are close. Google says they close at 7 as does the sign in the parking lot. Not really sure what the deal is.

  T S
5 years ago
Were able to get my van in on short notice to install new set of tires. People were very friendly and helpful. Also did price matching on tires which was nice.

  Amanda Arce
5 years ago
Every time I go in for a service, the employees are extremely friendly and respectful. I actually enjoy going in, because their waiting room has everything a person needs to make the time fly by

  Pat Kirk
5 years ago
Thought my blinker bulb was out, they took a quick look, no problems and I was on my way

  Milton Barr
5 years ago
Very courteous service. Had to get a flat tire repaier there and they are

  Ekow Krakue
7 years ago
Service is quick as the name suggests and the people there are very courteous.

  Carolyn Rademann
6 years ago
Great place for oil changes.

  Tevin Crews
7 years ago
Get place to visit and get oil changes with rotations

  Gerald 3Stegeman
5 years ago
Good Service at a reasonable price

  Laura Allen
6 years ago
Quick, detailed service, but expensive.

  The Lone Wolf
7 years ago
Great place for friendly service.

  Barbara Lute
6 years ago
Very nice and efficient

  Rahul Singh Khokhar
7 years ago
Great service

  richard ousley
6 years ago
Great place

  William Davis
5 years ago
Helpful staff!

  Larry Watson
5 years ago
They were and suitable.They were and convient.