Expert Glass LLC

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Janice Jones
11 months ago
The owner and his wife were very helpful. We just stopped by to schedule a time to get a couple chips fixed on the windshield. He stopped what he was doing and took care of us between finishing his current job. We will definitely use them again.Service: Auto windshield repairService: Auto windshield repair

  Jerry Foster
a year ago
Transaction went great although I didn't meet anyone face to face. Requested quote on line. Got call back, set up appointment. Dropped off after hours. Paid by card. Picked up after hours. Beat competitor by $100. Got what I needed quickly with minimal effort or disruption on my part and at a good price. That's five star service in my book.

  David Dietzel
7 months ago
Told me they would be at my house first thing Monday morning showed up at 4pm. Wasted a whole day waiting and when I called they were snarky. Installation was done well but charged $200 forCalibration but didn't calibrate because their tester said it wasn't needed.

  DeAnne Bogg
a year ago
My fiance Called them to fix the tinest chip in my windshield, which would have been a very simple fill. The chip was so small it was hardly noticeable by the naked eye. And couldn't be seen on the inside. Their "technician" came out on a day it was over 100 degrees that the car had been sitting in direct sunlight for 7+ hours. And put pressure on the chip with the suction cup and ended up cracking the windshield over halfway. Then basically said, "Oops! It's not our fault, and that's just what happens with glass. You'll now have to get a whole new windshield." And then quoted nearly $800.00 for a new windshield! Heat over 90 degrees puts extreme pressure on windshields and no chip repairs should be done in those kinds of conditions unless it is garaged, or heavily shaded. Because it Causes CRACKS! I'm not a glass expert, but even I know that one. Of course they refuse to take any responsibility for their negligence. And now I have to somehow come up with money to replace something they broke. Honestly, if I could give them negative stars I would.Service: Auto windshield replacement

  Kara McNabb
3 years ago
I got a crack in my windshield from a rock that flew up and hit my window. I called and Expert Glass got my glass ordered that day for me and got me scheduled VERY quickly. Great customer service!! Jesse came out to my house and installed my window for me. He was on time, and very quick. He answered all my questions, and did a wonderful job!I had a bad experience last year when the hail storm hit with another local company and I will NEVER use that particular company again. Not only did Jesse at Expert Glass fix my windshield but he also fixed an issue I was having with my back window as well due to this other company not installing the window properly. He went out of his way to ensure I was taken care of. KUDOS to Jesse and Kari and their crew at Expert Glass! Will always use them, and refer anyone that I know to them for their window needs!Service: Auto windshield replacement

  Iliana Escobar
8 years ago
I had a wonderful experience with Glass Masters LLC. I called the previous day to see if I could get someone to come replace my cracked windshield and they got me in for the next day. The gentle men who did the work, was wonderful! He was so helpful and courteous. They also have a GREAT price. I will most definitely recommend them to anyone I know.

  HANDYMAN HAULERS MOVING SERVICE (MOVERS)
3 years ago
They showed up at on time at MY office n said big rock put a poker chip size crack in and they suggested that I get a new one because it could spread my choice $85 now n live w a crack or $250 n have a new windshield.I chose a new one and they came back on the day and installed it. And I think they did a great job. 20 or 30 yrs ago it would have cost more so I think service and all ended up deserving a 5 star service rating. Thank you . Your service materials and crew n price was what you promised thx.. JamesService: Auto windshield replacement

  Andy Armstrong
2 months ago
The dudes took me in and had me fixed in 45 minutes.

  Run the Numbers
3 years ago
Crooks. They quoted me a price over the phone for a windshield... and then applied the windshield before I ever saw an invoice. Then, once I got the receipt, 100 dollars extra was on there. I called to resolve, but they refuse to resolve unless I have a recording of the quote given to me.Clear bait-and-switch. I reported them to the Better Business Bureau (They are not BBB accredited as it turns out... whoodathunk?)Do yourself a favor and go elsewhere for your glass needs.

  Chad Thompson
4 years ago
I had to have the factory tint window replaced on the sliding door of my minivan. It took 2 weeks after being told a few days. When he showed up, the guy who installed it told me I hope you re ok with blackout glass . This after having paid for my factory tint. The installation was prompt and done correctly. Reluctantly accepted the blackout glass because I couldn t wait any longer.

  Shayla Davies
5 years ago
Went here years ago with my mom to get her windsheild fix and service was great. I needed a new windsheild for my car and went to the shop and guy there was only doing the tinting. The office looked like a home office space with kid toys spread around papers everywhere. I asked the guy about getting my windsheild replaced and he told me he doesnt do it but to call the numbers on the card and they could help me. When I called first number went to some voicemail with no way to tell if it was the company or personal, Called the second number just to get hung up on with no hello or anything. My family wont be back to this location.

  Mid-Mo Dents
a year ago
Had a few windshields replaced here. They have always been great and have been very reasonable on prices. Thanks for the great work.

  Charlie Wynn
4 years ago
I called them for just the windshield. they gave me a great price told me they would have it next day they did. told them i would pick it up they brought it halfway could not be happier with there service. if i ever need a windshield again they will be my only call

  Dominick Marr
5 months ago
Very Fast, and Professional. Called and got in the next day.

  Alex Glasgow
4 years ago
Stand you up for appointments.... Just never showed. Never called, never showed.... Nothing. I left my vehicle home all day unocked and arranged for rides to/from work for nothing. Sweet. Thank GOD I didn't pay ahead of time.

  Alex Keln
9 years ago
I needed a driver side door window replaced after someone punched out the window in a break in. Glass Masters happened to be the cheapest quote. Oh how much I regret choosing them.Let's start off with them opening 15 minutes late when I had an 8am appointment. They didn't start working on my car until another 15 minutes later. I can understand if you are having a bad morning but I didn't a single sorry or explanation of way things were running late.Now moving onto to the actual job. The person who did the work obviously didn't know how to get the door panel off. There are areas where the plastic has been warped from being pried at. Areas where you obviously aren't suppose to be yanking at if you know how to panel was connected. If you don't know how to take it off, at least do an internet search of tutorial video.A clip that holds the arm resting portion was completely broken off. So now that portion has a gap under it and will probably warp out of shape over time at a greater acceleration than normal wear and tear. The casing that holds the door handle and lock was broken. There appears to be some kind of tar applied to it as an attempt to fix it. But to top things off, they left a lot of broken glass in the door and a razor blade. Everytime I'd close the door, you could hear the pieces shake like a maraca.I will never be returning here again.

  Katy Bennett-Blumer
2 years ago
Came to my home to pick up my car and dropped it back home within a couple of hours. Windshield replacement was a great price and installed professionally.

  Guy C
2 years ago
Came to house and fixed chip in windshield for less than half of other two big names. Very nice and polite. Can't even see chip now. Great job!

  Adrienne Phillips
5 months ago
Easy, fast and stress free

  Lauren Ketter
5 years ago
Expert Glass did my windshield a few weeks ago and did an awesome job. I would recommend them to anyone.

  Michael Haynes
3 years ago
Took my info to call back as they were unsure if they could replace my windshield. They never returned my call

  Harrison Marshall
10 months ago
Affordable and fast! Great glass too

  L P
a year ago
Love this place! Amazing work quick and professional!Service: Auto windshield repairService: Auto windshield repair

  William Rogers
3 years ago
Got me in the next day they work fast did a great job!!!

  Andrew Taylor
4 years ago
Fast, affordable, and they came too my work to replace the window.

  Josh Bright
4 years ago
have done 8-10 glasses for me and would go back 100% of the time

  Jane Wildwood
8 years ago
Awful, super expensive, bad work and unfriendly too!! Do a favor to yourself: go somewhere else.

  Robert Shafer
a year ago
Fast, nice, and good price.

  Joshua Fay
7 years ago
Freindly people!!! Most competitive prices in Columbia!

  Christopher T. Sweet
4 years ago
Excellent fast works. Thanks guys!