Purcell Tire and Service Centers
4.8 (387)
5308 US-61, Jackson, MO 63755
(573) 243-5751
purcelltire.com
Claimed
From the business
- Identifies as veteran-owned
Service options
- Delivery
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Thomas
2 weeks ago
Blew a tire just down the road. They went and fetched a tire for me and fixed it very quickly. Friendly, talkative, and clean/welcoming facilities. Shoutout to the dude eating stew that kept me entertained.
Matt Chubboy
4 days ago
2024-I am adding another report of great service by Purcell Tire in Jackson. Their estimate was fantastic and the work was over the top, Thank You2022-These guys go above and beyond the call of duty to make sure your needs are met. There is never a dull moment while waiting for your service to be completed.
Grant Gillard
5 years ago
Great people, great service, great prices! Bob is one heck of a guy. He tells it like it is and what you re looking at, then he spells out your options. No BS, just excellent customer service.
jamie whited
a year ago
Adam has always been amazing! My husband and I greatly appreciate his ethics and knowledge. We trust his Word and are very satisfied with our experience every time! THANK YOU PURCELL for helping keep our vehicles safe to get to and from our destinations daily! We appreciate you!
M Lovell
10 months ago
This is an amazing company!!! The employees are top-notch, so professional, and so kind. In a bad situation, they worked hard and fast without us even asking to get us back on the road!!! 5 star isn't high enough for them. 100!!!!
Miss Tea
2 years ago
Bobby & Sandy were most kind to me. I didn't feel awkward or like a stranger at all even though it was my very first time there. A few of the mechanics were very polite "with smiles too" as they walked through the customer service waiting area. I didn't catch the name of the other lovely gentleman who spoke with me about my concerns. He listened to me very carefully and even presented options for me to consider for a very affordable price. In short, my vehicle runs nice and smooth once again. Oh yeah. They also have old "fresh" fashioned popcorn available for customers while you're waiting and I even saw a tiny colorful table for even the little visitors to stay occupied too. I definitely recommend Purcell Tire & Service Center for your automotive needs.
steve jansen
a year ago
After getting a flat on the Interstate, Jason, from Purcell, stopped to give us a hand. He was a great help, and he directed us to his shop at the next exit. There, the staff was courteous and prompt in fixing the flat and replacing the spare donut tire. The cost was very reasonable. In less time than I imagined, we were on our way.Great team.
Anthony Frison
2 years ago
Had a great experience with this team. I was coming through on 55 on a Friday, when I had a battery kill on me. It was 90 plus degrees and I had my small dogs with. I was able to get to this place. They were extremely busy, and they prioritized getting me a new battery and on my way. The guy at the service counter and the manager helped me themselves as all their team members were extremely busy, and were extremely friendly throughout. The price was great as well.
LAURI FELTMANN
a year ago
This was a very pleasing adventure, the shop worked with us throughout the repair. The service desk helped with the paper work, felt very comfortable at the store. Bob and Adam two outstanding people to work with. They all showed Extra care, when we called and said we needed that vehicle. They made sure it was ready, thank you to all that worked on it.
P O
a year ago
I went into Purcell s with a leaking tire. I didn t have an appt and they still got my car in and fixed quickly. Customer waiting room is spotless, comfortable, and the desk people are great.
Scott DeGroate
9 months ago
Outstanding Service.Great people to talk too.Honesty goes a long way with me and these people EXCEEDED my expectations!!
T Wolfsberger
3 years ago
Knowledgeable and professional. They were able to fit me in without an appointment and completed the work in a timely manner. They kept me informed on the progress and had very reasonable pricing for the work done.Update 3/1/21Once again pleased with their service, able to get my truck in and fixed same day. Would definitely recommend them.
Sam Hadzalic
4 months ago
Very professional and customer oriented. Special thanks to Bob.
Josh Hager
a year ago
I had a flat (which was not fixable) during a busy travel day during the holidays. The store did not have my size tire in stock, but located one at another location. The store manager drove to pick up the tire, and I was back on the road in just a few hours total. Life saver!
Joshua Klein
2 years ago
They were booked up and still worked our driver in. Extremely polite and friendly to my driver. The price was great as well!!! Hopefully I never have a truck have a blow out in that area anymore, but if I do Purcell Tire will be my first phone call.
Janice Todd
3 years ago
Customer Service was beyond excellent!!! They gave me a very timely quote, scheduled service the next day. They even picked my car up from my work and returned it. The price matched the quote and staff was very informative and friendly. They will be doing all my work. Adam is an amazing representative of the company!!!
Debbie Duffy
a year ago
Great service! We had an alignment done that was done with experienced tech. Awesome job!! They take pride in their work! We will use Purcell again!
James Kieft
3 years ago
We set up an appointment for last Friday for initial inspection. Results were alignment and replace front brake rotors due to heat warping. Unfortunately, Purcell was short staffed that day and we agreed on Monday morning to finish the repair. The repair was finished ahead of schedule, the quoted price was price paid. Bobby was very efficient, friendly and knowledgeable. Our truck rides very nice now.
Virginia Montes
4 years ago
Always great service! Purcell is always our number one choice when we have a need for service on our vehicles. They are always quick to take care of our needs and give us options on items that may not need immediate service. Been using them for years and will for many more.
Jamie Maslinski
3 years ago
Junior, Bud and Bob are the absolute best! I d never take my car anywhere else but Purcell. Low prices, super quick and they take the time to explain everything to you! Best shop ever! Would give more stars if I could, 5 is no where near enough!
Ken Higgins
a year ago
Inside staff were great and helpful. The shop manager was very detailed in explaining the issue and they finished in a timely manner. I would recommend them for all your tire, brakes and other work.
Maurice & Jen Carothers
4 years ago
I started taking my fleet vehicle there because of location convenience but even if we moved I d still continue. These guys are top notch. Bob is so welcoming and friendly and I truly feel like they are looking out for our best interest. They always get us in quickly and go the extra mile. I d recommend them to anyone.
Amanda Becker
2 years ago
Bobby was nice to me and willing to help until I was on the phone with my warranty company to pay for the repair. Then Bobby proceeded to tell the warranty company that he could not help me because he didn't like dealing with warranty companies. He knew from the beginning that we had warranty on our tires and I was waiting with my young son to get the repair. Bobby did not even apologize to me for the inconvenience. Very unprofessional of him. Will not do business with Purcell again and will not recommend their services to anyone.
Stan Seiler
3 years ago
Took my daughters car to do repair and preventive maintenance in preparation for her move to med school. Car was repaired and maintained right in schedule. Excellent communication with the shop manager on needed repairs. Car is fixed right and now her car is not a worry for either of us. Excellent service, excellent communication and upfront honest interaction.
Brenda Burford
4 years ago
Just purchased tires yesterday. So far they are great. Will review those at a later date.As far as customer service, I couldn t be more pleased. Bob took the time to explain why I was having the issues with my current tires as well as going over the differences in tires I picked out vs. 2 other options. He did not try to sway me one way or the other. He gave me time to research and come to a decision. I had talked to 2 other places prior to Purcell and they just went to the computer wrote some numbers on a paper and sent me on my way. Very cold.I would recommend you start with Purcell and save yourself some time!Update: Tires perform very well in rainy conditions, I m pleased.Oil changed and tires rotated. They got me in quickly. Pleased with their friendly service. Bonus...Facilities are clean.
Aubrey W
a year ago
I went in for an inspection and was told that it would be 30-45mins. It turned into and hour and 15 mins. instead. The gentleman who were working seemed a little loud and seemed to be looking for things to do around there. All in all my experience was okay.
Amy Birk
2 years ago
These guys always go out of their way to help me get my family s 3 vehicles serviced or whatever is needed in a timely manner. This week they were short handed & still serviced my car. I also appreciate their honesty & tell me if something actually needs to be fixed or not.
Jo Conner
3 years ago
I've used Purcell Tire for my automotive work since I moved to Missouri and have found them to be very good. Their employees are friendly and helpful, they listen and don't treat you like a person who doesn't know anything. They are just all around good people.
Ron McCormick
4 years ago
Adam and his team are awesome! Previous experience with other establishments pale in comparison to the care we receive here. No one has done it better than Purcell in Fruitland. They're informative, knowledgeable, they give us options, they follow through, and we feel through the whole process that they genuinely care. Hands down, you won't find a better team to work with. And better yet, they won't take advantage of you. Purcell will always receive our business. Period.
Jeff Granich
4 years ago
They were not punctual with times promised, not able to do all the work, or very clear on out the door pricing. But they made up for it with bending over backwards to make things as right as they could. I would do business with again as long as I was not rushed for time. Quality of work was good and customer service was better...which is a lost art these days.