High Ridge Auto Repair

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Elizabeth LaCroix
a month ago
These folks have always been fair, courteous, and professional! We have had all of our cars serviced there with one need or another. Highly recommend.

  Digital Glitch
4 months ago
Booked this tow service through my insurance they called me and let me know that they were on their way. I left the keys in my car with an expensive stereo system in it. I checked the app. It said it was. They were 10 minutes away and they left my car For two days unlocked and didn t call me back. I called the gentleman to discuss it with him and he got frustrated and hung up. This is not a company you wanna work with. Not following through with work after they called and then hanging up completely terrible do not use this company

  Ike Searles
7 months ago
If they can't keep their word on the little things can't trust them with bigger things for sure. ShameCalled 30 minutes in advance was told they would get a look at it same day, if not it would've been the next for sure. 14.00 next day still hadn't touched it.

  Lora Guhse
a year ago
Really nice guys! Got me in for an emissions inspection at the end of the month when I was stressing about it, and were super nice and fast too! Sat in the office (which was clean) and talked about the classic cars we loved, while the service techs took care of my car. Highly recommend!Service: Auto emissions testingService: Auto emissions testing

  Vicki ODell
a year ago
PRICE GAUGE ALERT! My husband was hit by an uninsured driver and taken to the hospital by ambulance. The police called High Ridge Auto for a tow. My husband had his tools (home remodeling carpenter) in the back of his vehicle. He was given no option to remove anything from his truck, including his phone, wallet and other personal belongings. When we showed up to get his stuff out of the vehicle (while waiting on insurance) we were told we had to make a $300 cash only payment to get any of his stuff out or the vehicle. We understand the tow charge, but really keeping personal belongings is close to theft in our book. They towed it less than a mile around 5:30pm, but charged an after hours fee too. They charged $40 fuel alone to go 1/2 mile...what a joke. The charged $100 for clean up and I personally saw one of the officers sweeping. If you get in an accident I would insist they don't tow you. Not to mention the woman at the front counter needs some lessons on how to treat people. She is extremely rude!

  Joe Deaton
3 months ago
Place is a joke they failed my inspection for some grease on the brake pads there a joke

  Teresa May
a year ago
I was greeted with a friendly smile. My car inspection and emissions testing were done quicker than I expected. The office was cool and comfortable on such a hot day. I think this place is awesome!Services: Auto emissions testing, Vehicle safety inspectionServices: Auto emissions testing, Vehicle safety inspection

  BrandySue Rochelle
2 years ago
Had my car towed here last night after I broke down on the interstate. Jeff from Leo's Tow company. Came into the office today to talk about them fixing my car and everyone is friendly and informative. I'll update after repairs are completed but so far this company is AWESOME! The shop is clean and you can tell that they take pride in their work.

  Nicole Wilga
6 years ago
Owner and Staff were courteous and fair. Had a new bulb put in my headlight and noticed it was out again about a week later. Waited almost 3 weeks before taking it back up. They remembered me, noticed I needed an additional part, installed part with new bulb at No Charge! I would highly recommend.

  Dylan Mize
a year ago
Would not trust their towing after watching their tow truck driver just drift the truck through a yellow turn light! He about ran off the outer road and into the grass. Will never have my business!

  Nathaniel Kahre
7 years ago
I was very impressed with the honesty, timeliness and politeness of High Ridge Auto repair. I had taken my car to another shop and they told me they could fix it if I wanted to spend a lot of money. When I took it to High Ridge Auto for a second opinion, they carefully diagnosed it and recommended that I take it to a dealer as they couldn't fix the severe issue that it had. They charged me NOTHING for their time, and I really appreciated their honesty. I will go back to them without any reservations with other problems or vehicles.

  Kim Rego
6 months ago
Super friendly and great customer service.

  Richard Thomas
a month ago
Great people and great service

  Rob Daugherty
3 years ago
These people are so dependable, so trustworthy, and so fair, it's the only place I trust to allow my 86 year old mother to bring her car to get fixed without worrying about the price not being the honest price. People are very skilled and experienced and treat you like family.

  Al Acton
4 years ago
I wouldn't recommend this place to my worst enemy. Luckily I didn't have to give them any of my money. The dealership where I bought my truck had them inspect and reinspect the truck. When I called them to find out the status of it to know when to pick it up both times they were really rude on the phone. No one there knows good customer courtesy. When I picked the truck up the battery was completely dead but they did jump it for me so that's why they get one star. Will never use them in the future

  Daisy McDonald
a year ago
When no one else would get me in to do the testing. They got me in and out in 20 min. A++++ business. Very nice people to work with.Services: Auto emissions testing, Vehicle safety inspectionServices: Auto emissions testing, Vehicle safety inspection

  Tammy Piotrowski
6 years ago
The owner of this company is disrespectful rude. Please no one do business with them. They are shady and will take advantage of people who have been involved in an accident and car was towed here. They are trying to charge us 150 dollars for a mile tow. And refusing to give us contents of trunk unless we pay this unreasonable charge and their outrageous storage fees. He doesnt care that this poor 18 year old just needs her school stuff back. All he cares about his the almighty dollar

  Freddie Theiss
a year ago
They hooked me up with a fairly good deal. Considering my truck was there for four days. Would recommend them .

  chyenee schmidt
6 years ago
Jack and his daughter are both horrible people ! They're crooks do not do business with these people they take advantage of people and they steal your personal belongings out of cars then attack you I am 8 months pregnant and jack the owner lunged out of his chair and ran at me pointing his fingers in my face!!!! This business needs to be shut down for good!!!!!

  Chelley Moore
2 years ago
They had my grandson's card less than 24 hours and charge 2 days towing they only towed it four blocks and charge $200 I do not recommend this tow shop that was outrageous it wasn't a late night so it was seven in the evening I got there before noon the next day and they charged me for 2 days

  Crezelda May
3 years ago
The staff was friendly, but couldn't help me. The rating is purely based on their friendliness as I cant rate on the quality of their work. Thus 3 out of 5.

  Thomas Filbert
6 years ago
I stop by to get a quote on getting front rotors replaced. I even have the parts. The owner (the old man) very RUDELY told me he wouldn't install my parts. As I left and went to my car, the owner followed me screaming profanities. I don't see how this garage and stay in business with this type of customer service. My advice is to steer clear of them. I will take my business elsewhere.

  Robert R
6 years ago
There reputation is well deserved! Shady, dishonest and extremly rude. They shouldnt be allowed to do state inspections since they seem to use them to try and gain business.

  Mark Trokey
4 years ago
If you are involved in accident get your own towing company they ripped us off twice!! Charging storage fees when I could of drove my car home.

  Martin Pomphrey
2 years ago
No complaints! People are awesome. I was there once for an inspection. I am going back to have some work done.

  Kyle Blaze
2 years ago
They appear to only take on the low hanging fruit!! Don't care for their disposition. Definitely not Jack Ramsey style of business!!

  Ron Large
4 years ago
My child got jumped by the owner and mechanic he did not even fight back or provoke them and jeffco copsdidnt do anything about it and the ower said its because they have the police in their hands

  Charles Jackson
2 years ago
They were very nice and they waited on me right away, will go back.

  Peter Arena
2 years ago
Wonderful experience quick as they could have been .... busy shop ...hmmmm must do good work. Thank you.

  bree robinson
2 years ago
Went for inspection. Got my truck done in about an hour. They were honest and nice about it!