Ace Wrecker & Repair LLC

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  michelle robison
4 months ago
Driver broke down on a Sunday. These guys got him off the road quickly. Took my driver to the hotel, Had him fixed Monday by lunch! Very kind and courteous. Price was what you would expect.Definitely going to keep their number !

  12 gauge
9 months ago
Call anyone else if but them if you breakdown. Their tech came out looked at my truck it took 10 minutes for him to determine the air dryer purge valve was sticking. He said he wouldn't fix it and that he wouldn't even know where to get one. "He wasn't running around to look for it. His boss could if he wanted to, but he wouldn't". Charged us $520 just to come out and look. Needless to say we'll use a different company from now on. I was able to talk the driver through pecking on it to get it to seal enough to move off the shoulder of the road(in front of their tech).

  Maint Maint
9 months ago
Do not bother using this please! They will give you one price and you will end up with totally different! The lady on the front desk better check here self for having mantel problems ! She can scream and yells at home not the costumers! After all the costumers are the one that are keeping this Sh..t Hole open by binging business ! I hope this lady and specially THE MANAGMENT understand this! have a nice day!

  Ali
a year ago
Thank you guys .. they came Sunday to check my truck and the next day they fixed it without loosing any time .. I do really appreciate all of them

  Jody Hardin
a year ago
Driver had alternator go out on way to delivery. These guys had driver in and out in less then an hour!! Rates were fair so no complaints!!!! Awesome!!! Driver will make delivery on time. Bless these guys

  Paul Gennari
2 years ago
NO NO NO never again My alternator went out about 10 minutes from there office. I got their name and phone number from the internet. I needed to go to Cape Girardeau to get a new alternator. They quoted me $450 to get me there. It should have been at the most $350. They saw me stranded and wanted to get as much money as they could. I know they have a business to run but you don't have to screw people to get their business.

  Andy Sanchez
2 years ago
People there are rude. You call there and the lady doesn t even hear what you have to say just transfers you to the wrong person. Then they make you feel is if YOU don t know what you re talking about when they don t give you a chance to speak. That alone will make me never want to call these people again. I was calling to PAY THEM for a service they did and they were so rude. I never ran into a company who treats customers to are trying to pay them badly. That s fine with me. They just did free work for me since they don t want to get paid or talk to customers.

  Dispatch OTR
4 years ago
Our driver had a tire blowout that damaged the air spring. The driver made it to the Ace Wrecker and Repair. They replaced the air spring in 40 minutes and put driver's spare tire on that was already on the rim and charged for 3 hours of labor. So the total bill was close to $600 for 45 minutes of work. Which would be ok as it was fixed fast. As soon as our driver left the shop the tire they put on blew out. We called back the shop they told us to send the driver back to the shop as they have had a variery of new and used tires. They told us the rande of prices and it was affordable. As soon as the driver got to the bay they took the wheels off and told him we'd need to pay for the tire and $315 for the labor to put it on. $315 for the mounting of the tire!!!! We refused as it was way overpriced but they told us we'd still need to pay $200 so he can allow us to pick up the trailer which they quickly blocked while the driver was in the shop. Ended up paying A1 repair $50 for mounting the tire and $200 for those scammers for nothing. Stay away if you don't want to pay triple.

  Jeremiah Hubbell
3 years ago
Awesome place!!! I was stuck on a Saturday with a blown oil line and a leaking water pump. They got me right in and handled the issues in a timely manner and got me back on the road. They provided a great service at a fair and affordable price. Highly recommend this place!!!!

  A. C. Cartage
4 years ago
Took care of our truck at the scales. Was very quick on response time. He had my truck rolling quickly. Price was very reasonable. I would recommend him.

  Lorena Madani
4 years ago
Charles saved us from having to go retrieve the trailer ourselves. We were outrageously charged and stranded by Sullivans and Charles was nice enough to take care fo the repair in a timely manor and securely store the trailer until our driver could get there. I'd recommend them!

  Jordi Alonso
2 years ago
Called this guy to replace a seal, bearings, brake shoes and brake drum in only one wheel. Well here is the price for only 2 hours of work $1,232.08. Drivers go on to the next shop if you can.

  Amanda Parrish
7 years ago
TRUCKERS BEWARE!!!! DO NOT USE as a wrecker service!!! We have a small trucking company, and one of the drivers rolled his truck carrying a coil. Coil was still banded, no damage. Called ACE since they were the closest, about a mile away. At first Charles told us it would be $1000 out of pocket for us to come get the coil and them put it on the trailer. Then he changed his mind and said since we have insurance he would rather charge the insurance $6000. Then he said we could pick it up out of pocket for $3000. Then he said he may charge by the pound instead, which would be $9500!!! What the heck?!!??? He doesn't have a set price on anything, just charges what he wants based on what he feels like he can get out of you. Total crook! Too bad this rating thing makes you give at least one star...I would've given him about a negative 10 if I could've.

  Kevin Dusin
6 months ago
They are thieves! They will WAY overcharge you in the middle of nowhere and middle of night.

  Thomas Stage
2 years ago
I had problems on the road I found these guys on the internet. When I arrived to the shop Denny the shop forman got right on my truck ran a diagnostics check and found the problem would recommend ACE to anyone having problems on the road I the bootheal of Missouri. Thanks again Denny I really appreciate it!

  Morgan Donaldson
2 years ago
Could not speak higher of this company. Excellent and very prompt service, even on a holiday Sunday evening. Very kind people! Went above and beyond and did an excellent job in the service. Highly recommend!

  DeathBeforeShave Gaming
2 years ago
Shop guys were awesome. I work for a competitor and couldn't get to an airbag. They sold me one and didn't jack the price up too high

  Charles Jackson
10 years ago
We hired ACE through a broker to fixed a load of chassis. The only thing they did was escort us out of the scale. Refuse to sign the paperwork stating they got us legal, and refuse to give us a receipt.(Charles stated that he was not going to work both sides of the fence) What ever that means. Either way, money paid, and load still illegal. Had to call another wrecker service out to move the chassis forward 6 inches.(Simple, Huh)

  Stefan Sas
10 years ago
This place is a ripp off !! Went there to change a tire they said 175 for a used one plus 50 mounting and in the end they wanted to charge me 530?????? Some fees and minimum 2h labor and some other stuf . Be aware if u go there

  Randy McCullough
3 years ago
Friendly folks and awesome service and fast I will recommend any and everyone that has a truck and trailer issue definitely will be doing more business with these guy if needed. Thank you Ace for everything ya'll stay safe out here on the road towing and recovering trucks and cars.

  Matt Haut
7 years ago
They came out were up front about cost and repair options. They gave thier best shot at doing what I asked about repairs but the truck computer wouldn't reset I opted for a tow home. I'll call them again

  Chelsey Sequist
6 years ago
Super fast and the only place to come fix our tire on Fourth of July weekend. Do not hesitate to call aces.

  Charon_XXX
3 years ago
The best wrecker service I have ever come across the drivers are very nice and helpful and the owner is the nicest man you will ever meet he will help you anyway he can the company is what all wrecker companies should take example of

  Derick Hinlklin
2 years ago
Charles is a cool dude very professional good equipment I'm a wrecker operator from Arkansas and they are great to work with .

  Jennifer Caver
4 years ago
Excellent mechanics and very fast! Wheel seal repaired in an hour. Time is money and they kept me rolling.

  Joe Cox
a year ago
Couldn't ask for better service! Bailed us out on 4th of July. Highly recommend!

  Christopher Mills
5 years ago
180.00 to come 4 miles and unlock a truck... absolutely robbery and would say how much till they were done.

  Esad Selmic
10 years ago
guy came to the steele mo weigh station to adjust my brakes and messed up big time tightened them too much my truck almost caught on fire by the time i got to matthews mo i called him and he refused to come and fix his mistake...so i had to wait in line for 12 hrs at the TA and had to pay them again for his mistake...

  brian rodgers
11 years ago
Great service repaired my trailer tire in 30 min excellent job

  Andreas Bolle
2 years ago
Completely overpriced service.Be aware and better stay away.