Poage Chevrolet Buick Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Kris Mangold
a year ago
The automotive department at Poage Chevrolet & Buick are highly deceptive. I went to have my oil changed and tires rotated on February 14, 2023. I asked if they would also install a new fuse to replace one that had burnt out, since it would be a quick and cheap job. It took over two and a half hours before they were finished with my car. When I received the bill, they tried to charge me over $90 to replace the fuse! They put down that the labor for replacing the fuse took longer that the oil change and tire rotation. I obviously called them out on their idiocracy and refused to pay that price. They said they'd adjust the price, and came back adjusting the fuse replacement to $45. I guess they still took me as being naive. Again, I told them how ridiculous that price is. The Automotive manager asked how much I'd be willing to pay, so I told him $20. I gave him that amount since I was using a $20 off coupon. He adjusted the bill to that amount, stating that he just wants me to leave happy. Well, I'm still unhappy that this Poage location tried to rip off a repeat customer of five years. Needless to say, they've now lost business from me, my family, and friends. I will not be returning!

  Terry Roberts
11 months ago
Most won t take the time to leave a review and feedback unless they re upset. That s not me.I needed a simple oil change and tire rotation. I m in Columbia often so I checked with McCosh first (on 5/17) only to find out that the soonest they could get me in for service was 6/5 nearly 3 weeks later!So I called Poage (on 5/17) and they had me scheduled for Friday (5/19) of the same week!I always wait at the dealership for my service and my appt. Was for 2pm. I expected to wait 2-3 hours, as that was about standard for McCosh (even after scheduling 2-3 weeks in advance).To my surprise, I was in and out of Poage in less than an hour!Having been a customer with McCosh since the Perry Chevrolet days, it s bitter sweet to have made the decision to move my business to Poage!

  Kelly Happel
10 months ago
I would give no stars if that was possible. My husband bought a brand new Chevrolet Colorado. Had trouble with the radio right after he left dealership. They were to install a remote starter on the truck. He took it in for that and to have the radio checked because it went completely black. He was told they would have the part by Friday. They were to get it from wentsville. It is now a week later and the truck is still in the shop. He was told they would call several different days and did not. So my husband went on in. Given the run around again. It will be here by Monday now.This is ridiculous!!!We have bought several vehicles from there over the years but this will be the last. POOREST SERVICE EVER!!

  Jonna Jones
2 years ago
The service department staff are always very friendly and helpful. They offer rides to and from home so you don t have to sit and wait for your vehicle however their waiting area is very nice and comfortable should you want to wait. I recently got an oil change and tires rotated and the total bill was as cheap or cheaper than other places in town that I had previously visited.

  Ad Jones
2 years ago
Bought a car 2 weeks later it was having issues, sales manager was rude, service manager atleast gave me a diagnostic and $2100 quote. There unwillingness to help after receiving 24000 check for the vehicle is unacceptable. Thank goodness for Boland Chevy in Bowling Green for helping me get my vehicle fixed!

  Bennie Dodd Jr.
a year ago
Had a 22 Traverse High country very nice car but just to much car for us got excellent trade in on a 23 blazer R S which is great auto mobile also.Very great sales people Brad Hudson-Scott Johnson-Scotty Cockrell-Chuck Houston.Would highly recommend this dealer if you are lookin for new or used vechile.

  lynne otten
5 months ago
Always fast and friendly. The whole team is amazing

  Nancy McWilliams
a year ago
The service department is always very helpful & accommodating, especially if I need to drop my car off & get a ride to work. Great teamwork & have been efficient in getting my repairs or maintenance taken care of. Thanks!

  Roger Woodhurst
2 years ago
Great people to deal with. Straight forward in coming to a mutual car buying experience. We would highly recommend purchasing a vehicle from this dealership. Very satisfied with the car buying experience.

  Jeff Hyer
2 years ago
Friendly greetings when walking thru the service door. Prompt start on service of the vehicle. Quick turnaround. Nice clean waiting area.

  Mary Vest
9 months ago
Every time I contact Poage for service, they are awesome! They work with my schedule and I trust the service they provide.

  Keely Shaffer
3 years ago
Purchased my car today! Larry Gottman was very helpful and made sure I drove off the lot with the car I wanted. They were all very friendly!

  Thomas Summers
2 years ago
Great service, I especially recommend Scotty - he's been very helpful and friendly. Provided all necessary information and offered accomodations that helped.

  Emily Leonard
2 years ago
Excellent service! Very informative and genuine! Brad Hudson was our salesman and he was great!

  Christie Cox
2 years ago
Brad Hudson was a pleasure to work with very knowledgeable and patient. 100% recommend

  Rebecca Tharp
2 years ago
The service department was super friendly and have excellent customer service skills!

  Debra Huckstep
4 years ago
Always great service and friendly staff!

  susan carroll
3 years ago
Great friendly, efficient service!

  Tina Snyder
3 years ago
Scott was wonderful to work with!!

  Jack Van Camp
3 years ago
Great place to buy a car

  funny official Disney hehe
4 years ago
Awesome employees