AutoZone Auto Parts
4.1 (281)
12440 U. S. Hwy 71, Grandview, MO 64030
(816) 761-7376
autozone.com
Claimed
Service options
- Curbside pickup
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Stevie Green
a month ago
I ve been here every single day this past week, constantly forgetting something and without fail, everyone has been extremely helpful. Whether it s figuring out what part I m looking for, or flying in the dark to figure out what I actually need, or ordering in parts, they ve got me taken care of. Curtis especially has been awesome to see, and I look for him each time I m in. He constantly makes sure everything is taken care of to the T and always has a positive attitude that is infectious. I m always leaving in a better mood than I arrived in. 10/10 recommend, and will always keep this autozone as my #1 go to!
Janet Bader
3 months ago
I needed a new battery for my car, as many other people did on this extremely cold day. I arrived at the same time as an ambulance because a customer was having a medical issue. The staff there were amazing in handling this. Even though the emergency was priority as it should be, I still received amazing service. The manager was helpful with checking my battery and helping to install it. The woman at the counter was friendly and had great customer service skills. And I can't say enough about Curtis, who, after helping the gentleman with the health issues, stayed late after being outside most of the day in below zero weather to help change my battery.
Christine Bailey
3 months ago
This place was great. The people are so nice and friendly. I ve been having issues with my battery and had to come get a new one. The store manager Curtis and another man I think his name was James helped put the battery in for me. They were so nice. It s in the negative now and they had me wait inside so I would be warm while they were freezing outside putting in my battery. I can t thank them enough.
Jasmine Whitaker
a month ago
I m here to give Curtis a 5 star review! He helped me change my battery, and gave me a few lessons about my car. I also accidentally sprayed him with wiper fluid and he didn t get mad at me. Thanks Curtis!
Ann Adams
2 months ago
Tim and Curtis were very helpful. Curtis welcomed me in and let me know he was there to help if I needed it. He was busy when I had questions so Tim helped me and answered all my questions. He even carried the item to my car.
Kandi Crofton
3 months ago
Dejuan Curtis and James are a Godsend! They knew exactly what was going on and changed my battery on the coldest day of the year! It makes me smile that they extended such courtesy to me and made me feel like family, more than just another customer. Thank u
Shantelle Wiley
a month ago
Curtis did a great job checking my oil and enlightening me on different things under the hood of my car. I definitely recommend this location, they re quick and friendly!
Gila Solorzano
3 weeks ago
I got all stuff for tune up. And they never gave me a ticket. Then i look that they gave me the wrong spark plugs and get back to replace them. They told me if i dont have a ticket they can do nothing. I said "you gave this, you know you mever gave me a ticket. And all the time only said sorry if you dont have ticket i can do nothing. Maybe tomorrow somebody could do something ffor you!. I lost some money, but i will never come back there. Poor personel there
Cierra McBride
3 months ago
Dejuan was very helpful. Even tho I didn t purchase my return item from that store. He still managed to make the dream work.!!!! Awesome job:)DEJUAN keep up the good work and professionalism thanks!
Brent Johnson
2 weeks ago
Could use a little more knowledgeable staff O'Reilly's up the street The lady up there Ashley's a lot more knowledgeable.
Juan Pedro Cervantes
a month ago
Not helpful at all went in there trying to get a last minute part on a repair and the guy had the worst attitude definitely would not recommend
Donte Carter
a month ago
Curtis showed love and respect if I could rate higher I would definitely do it!
Arthur Smith IV
a month ago
Best experience Curtis really took care of me come on down!
Doneisha Littlejohn
2 months ago
They we're so nice and knowledgeable. They helped me so much!
Allison Youngblood
4 weeks ago
Curtis P is the MVP!!! Great help with replacing my headlights.
james winsch
5 months ago
They were friendly and professional I have the parts, but they were shorthanded, I'm sure once they get some help I'll do a great job
Gina Stallings
a month ago
Curtis was very kind and helpful would highly recommend this location
Dsmoke Bb
a month ago
My dawg Curtis P. LOOKING OUT FOR THE PEOPLE HIGH QUALITY SERVICE !!!
Jennifer Jones
a month ago
10 stars! Amazing customer service provided by Curtis!
Old Money
a year ago
Joshua the store manager at the Harrisonville location happened to be at my local store, and I m extremely grateful that he was. He took excellent care of me, he was very patient & professional as well as very knowledgeable about my issues. I needed a battery, he recommended the best solution for my money, & everything worked out perfectly. Thanks again Joshua, for your kindness & help. L. MacDonald
Tish Thomas
6 months ago
Rude workers! Will never go here again! Advance auto parts down the street had way better customer service! Go there!!
chop stic
a month ago
My Mann s Curtis got me together Favorite store
CaptainKidYT
a year ago
Bought a stereo for my girlfriends birthday, when we opened the box it was the complete wrong thing, like someone put their old radio in the box and returned it to the store. The lady at the front was very understanding and made it right, she ordered another one brand new at no cost to me and even gave me 10% off as an apology. Wish I got her name but didn t even think about it. But everyone working here was very nice and accommodating. Good place
Leah Metcalf
7 months ago
They deserve negative stars. The staff is rude and very unprofessional just because she wanted to leave at 8 on the dot
Chris Weddle
a year ago
So this guy just walks away from me when I'm in the middle of a sentence.. Just walks out of the store.. I said to a lady coming out the back.. "Does he know who he just walked away from while I was explaining my problem, he must be out of his mind." Anyway I recommend nobody ever using any of their services...
LeShawn
a year ago
I was there the evening of 3/3 and the two men working that night was very helpful. I needed to purchase a new head light and install it! Thank you so much!!
Julia Ms. Jay
a year ago
Great service provided! Thanks to the female & male associates who assisted me & my mechanic. Left to get more info ...i.e., vin # for them to supply the correct parts.. wheel cylinder, brake shoes, etc. Came back & female associate assisted us with the parts needed. Thanks again!!
Weldon Duhe'
8 months ago
Andrew went above and beyond to help me run down the right air filter.Appreciate you can still find customer service.
BLiK3y
a year ago
I ve worked with Al a couple times and he is very helpful. The whole staff is very attentive to customers. Location is great and all the workers are outstanding.
C BLOUNT
3 months ago
Very helpful and knowledgeable staff.