Custom City Cycles

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  JEFF WILSON
4 months ago
Highly recommend. Very fair prices. Informative. Excellent customer service. I had them replace front wheel bearings in a custom made wheel for my 2019 Harley Davidson Breakout. Finally a shop that doesn't over charge you like the Harley dealers do. I just like to thank Jordan and his team. Jordan's dedication to reopening after the fire speaks volumes,especially after all the hoops he had to jump through to get it accomplished. Go check Jordan and his team out if you can't get something figured out with you're motorcycle or do not have the knowledge to do it, give them a try.... Also did I forget to tell you they also have a Dyno.. thanks

  Eric Harris
a year ago
Jordan and the rest of his staff are the best. Being a small business owner myself, customer service matters and these guys are the best. My bike was one in his shop when it caught fire, I'm right back with my brand new bike, that should tell you about his work and character.

  Carl Guyton
2 years ago
The owner Jordan is one of the coolest and down to earth people I've met in a long time. Him and his team are just as cool. Thank you for getting me in and out for my inspection. Nick did the inspection and he was very professional. They definitely know what they are doing when it comes to motorcycles. Im happy to know I have a good shop to take my bike to and I know I won't get burned or lied to. Thanks guys! Keep up the good work!

  dave layton
a year ago
Big shout out to Jordan and his crew, had a issue with my bike dying they got it in fixed it and got it back to me very very reasonable and great timing thanks again Jordan for Your Excellence keep up the great work

  James Davis
3 years ago
Jordan and his crew did a stage IV for my 2020 Harley Davidson Road Glide Special. From the instant I stepped in the shop and met Jordan I felt like I was talking to a professional. Everyone that I met or talked to could not have been more friendly. The rebuild I did was a good bit of money and I would never trust my Harley to just anybody. I would only want the best to work on her. Jordan kept me updated the entire time and came in right at my quote even with some minor changes. The rebuild was done before I expected. When I hopped and and fired her up, wow, just wow. It's like a whole new bike. I absolutely could not be any happier with my bike, my service and how I was treated. I really feel like the guys at CCC care deeply about their work and genuinely want their customers to be happy. They have earned a customer for life and I cannot give a more heartfelt or sincere recommendation. Take your bike to the best bike shop in all of St. Louis. You WILL NOT be sorry.

  Kevin Morris
3 months ago
Cool people Got me in quick and back out on the road

  john jakubec
9 months ago
Needed a front tire, they got me takin care of very quickly. I Highly Recommend them Service: TiresService: Tires

  glenn burkes
a year ago
The owner Jordan is not only knowledgeable but an awesome guy, my new shop from now own & will be referring all friends there

  Shelly Jacobson
9 months ago
Excellent service, owner really knows his stuff, prices are great

  Gregory Bull Bultena
2 years ago
Wanted to try a locally owned business. Great shop, treated me fairly on pricing and on timing. What else can you ask for except for a shop to be honest and good. That's all I need. Was pleased.Service: Engine repairService: Engine repair

  Bob Varn VO videos
3 years ago
Perfect example of old school neighborhood business. The kind of place where you are valued as a regular customer from the 1st time you walk in. Bike repair isn't cheap anywhere but they offer quality work at a fair price with a friendly demeanor to boot. Highly recommended

  Rick Kilper
6 years ago
Wow! Great customer service. Prices on fluid change was more than fair. I bought pegs for highway bar that were half what the Harley dealer wanted. One of the mechanics notice play in my handle bars, the result was the bushings were replaced. I was shown the wear and tear on the bushings. What a difference! Good catch guys! Custom City will get all my maintenance work from here on out including any type of upgrade work.

  Jim H
5 years ago
They told me they did trouble shooting for 2 hours and I needed a new ECU $1600 parts and labor. I took it somewhere else and the ECU is fine it just had broken wires to fuel injectors and it is running great now. How do I get back the $160 you took from me? DO NOT TRUST THESE PEOPLE WITH YOUR MOTORCYCLE

  Tom Axley
6 years ago
Pat & the guys are amazing, only people I will let touch my baby. They have been doing excellent work in a timely fashion for a fair price for me & my crew for years ! Keep up the great work guys!

  Johnny Corbett Long
8 months ago
Definitely my new spot Services: Steering & suspension repair, Engine repairServices: Steering & suspension repair, Engine repair

  Paul Cook
10 months ago
Jordan and his guys are the bomb digity!!!!! Built me a bad to the bone motor for my softtail custom !!!!!

  Toney Dunaway
4 years ago
My chain popped off my motorcycle. I had it towed to a local shop. They checked it out, showed me what was wrong, all was good. They said they'd have no problem showing me a parts list if I wanted to search for the parts cheaper.When they called to tell me they had located the parts, I said not to worry about the parts list. Just get the parts ordered and get the bike back on the road. They said OK. This was a Saturday.Well, I was working with a title lien company to cover repair costs. I directed them to the shop. This was mid-week the following week. The shop told them that they needed approval from me first to order the parts.I gave that approval, specifically and blatantly, at least 2 business days prior.So then the shop said, again, that they would get the parts ordered.I heard nothing from the shop for a few days so I called to check. They said they had gotten the last part in and would get to work on it the next day.So, two days later I remembered the bike was in a storm while waiting to be towed, so I called the shop to let them know about that.Keep in mind, it had been two days. They said that particular issue would be no problem... then said that they'd just gotten all of the parts in and would start work on it the next day... the same thing they said two days prior.So, I waited a couple of days and called to check on things. I was then told NOT to call back, that they would call me when it's done.I was specifically told not to call back. While they have my motorcycle in possession. And while they possessed a lackluster track record of keeping their word.Now it's been roughly 3 weeks and I still don't have it back.UPDATE:Well, I just picked it up. Paid approx $100 more than the estimated cost. I was not told by the shop what the total was before. Then I had to sign a paper saying that the bike is not safe to ride. They wouldn't let me take the bike until I did that. It has passed inspection by another local shop not more than one month ago. Tags on it for two years as a result.The 'mechanic' that worked on the bike said that he's a state inspector, but this particular shop isn't yet allowed by the state to do inspections, though they 'will be next year'.This was a huge fiasco.

  Jesse Holliday Jr
a year ago
Very knowledgeable and friendly. Will go there to get bike work done and customizations Jesse

  howard crayne
4 years ago
I have known Jordan for year and hes done work for me in the past. He does what he says hes donna do and right for the right price. No runaround here.

  Sheila Privett
6 years ago
Been going here for all my motorcycle needs since they first opened. They are BY FAR as good at what they do as anyone. Plus they're honest, very fair in pricing and have great customer service.

  Sam lee
4 years ago
Hello my name is Sam, I have been doing business with custom city cycle for years. They are very fair on price and most of all super honest and they do great work ,trust is priceless definitely recommend going there.

  Matt Pelekanos
6 years ago
Do not recommend going to custome city cycles took my 07 cr450 there and they told me the motor was a complete loss but they could get me all fixed up for $3500 . Long story short I got my bike back $250 later after they just took my fairings off (they sad for $60 they would put them back on) and it ended up being the kick start mechanism .

  Mike Lecompte
8 years ago
Custom City Cycle is a great shop with a great location in Old Town Florissant.They have helped me with several builds they always do quality work at a hard to beat price.Pat is a stand up guy whos here for all of us riders whether its a Harley Sportster , Honda cbr, or a Dirt bike stop by Custom City Cycle, and let them get you riding.

  John Loveland
8 years ago
Been going to Pat since he bought the place always have a great experience. He stands behind the work performed. Great shop great guy.

  K lewis
3 years ago
Under new management and it seems for the better

  SPYDER PRICE
5 years ago
Pat the owner really knows his stuff can pretty much find you anything or at least lead you in the right direction awesome dude awesome business

  Doug Thornburgh
2 years ago
Jordan at CCC Is top notch and very knowledgeable about all aspects of motorcycle sound systems, motor modifications, and repairs.

  greg petersen
4 years ago
I have known Jordon for years and has always been very honest and joyful to speak with.

  corey ware
3 years ago
Got me together. Detailed in all the work.

  Sangjester
6 years ago
Great upfront service and they can get whatever you need for your bike. Always honest too which is rare anymore.