Car-X Tire & Auto

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Steve Daughety
a month ago
I am very pleased with the Manager Amber Hill and staff she runs a tight ship and carries a very professional attitude and a true care for her customers and doing a very professional and extremely qualified professional shop here. We as consumers need more people like her to feel so comfortable with the people that take care of us out here that really need people in all professions to make life much easier for us to make it through the hard times and there's that is not our trade but we really need to be very comfortable knowing that there is quality individuals to handle and take care of us that are in different trades so we can get back on the road to do our trade it is so very important to have someone you can trust to keep you safe and back out doing what we have to do thank you so much Amber Hill for your professionalism and support to care for your customers God bless you and yours Thank you for all you do Amen

  Ronald Wagner
5 months ago
Outstanding customer service. I had a 3pm Saturday appointment for an emissions inspection and the mechanic was on time! I highly recommend CarX Old Halls Ferry for all your auto service needs. Thanks!

  Dawn Johnson
a day ago
Even though I had a scheduled appointment, they ran a little behind. Once my vehicle was taken in my issue was expedited and completed in a timely manner. Thank you Amber.

  Patrick Knighten
3 weeks ago
My experience was great! Awesome work and quick response. Amber was very nice and displayed an amazing attitude! I will continue to support this establishment!

  Will Maxwell
2 months ago
Great atmosphere. Amber is a beautiful person. And Charles is a dedicated worker. Won't stop till the jobs done, will be returning. Great job.

  Linda Coffin
2 weeks ago
Very helpful and professional. Amber went the extra mile and made sure my tires were aired up as well as my oil changed. Great service!

  Candace Brooks
4 weeks ago
CarX has always done a great job with both my cars. Amber is amazing she's understanding, professional and accommodating.

  Jill Greene
3 months ago
Amber is a professional, accommodating, explaining, understanding, helpful Manager. I appreciate her knowledge, patience, concern for your car care to get you safely back on the road! Since April I have spoken to Amber a few times via phone & today I'm getting brakes & rotors serviced. I'm so thankful for her honest business practices my VW & I are happy. Please remain at our neighbor CarX on North Lindbergh Blvd Amber! We appreciate you, Ms, J. Green

  C S
2 weeks ago
Excellent service very professional. Store manager Amber is amazing, was able to squeeze me into their busy schedule and manage to get me out in a timely manner.

  McKinsey No problem
a year ago
Not sure what's going on with this location it took over 10 min for anyone to approach to be told at 9:30 am that their backed-up without offering to service at a later time by making an appointment ,only to suggest to go another location. We come to businesses with well known names and services. We cannot trust if we get this type of Customer service to leave a vehicle not even touch if we are pushed away on to someone else for service.If you can't provide the service just say that.

  Super k
3 weeks ago
Same day service on my starter. Got my car back in time for work. Amber and her team were very courteous and professional.

  lori tolan
a month ago
Always willing to work with me figuring what is best financially and to be safe on the road. I have been a loyal customer for 10 + years.

  Damon Hinton
5 months ago
I took my car in for muffler issues it cost a pretty penny, I had to pay it so i did. 2 years later the repair was not done correct. I took it back without any hassel they fixed it. Im truly happy with customer service and the way they handle the problem thank you.

  Ardell Cloyd
3 weeks ago
I love this location! They are always professional and the manager Amber goes above and beyond with her customers service! Highly recommend!

  Curtis Buckley
7 months ago
I came in because my car had been making some rattling noise for a while. They were able to identify the noise (a cracked bracket). They welded the bracket and topped my fluids off. The manager was very professional and the mechanic was very knowledgeable. Thank you.

  Jonathan Watson
4 weeks ago
Quick and easy to get my tires changed. Employee s at this location were friendly too.

  lala kemp
6 months ago
Charles did a great job on my daughter car! Not only was he knowledgeable but he was working by himself and still got us done in a timely manner.Service: Auto engine tuningService: Auto engine tuning

  Nichole Gruen
10 months ago
Can't say enough great things about Amber, Andy, and Charles. They got me in for an oil change and 4 tire purchase! Super respectful, informative, and quick. I will definitely be back and I will recommend to everyone I know! Great job!Services: Tires, Oil changeServices: Tires, Oil change

  Sonjay
a year ago
I took my car into this Car X at the last minute on Nov. 16th for a flat tire. I was the first person when the Manager Greg opened. He was very polite and helpful. Greg was able to find me a tire for a reasonable price (a little over $200 including installation.) I am very pleased with the service. He also let me know about my breaks. It's hard to find good auto shops and mechanics. Thanks for the great customer! That's also hard to find these days.Service: Tires

  taye williams
10 months ago
Amber was pleasant and very nice. Unfortunately, they were booked up so my safety and emissions took 2 hours. That is the only issue, just be mindful if you're pressed for time some days.

  Donna Jarmon
8 months ago
Mechanics were very nice and professional. Charles did an amazing job with my car and Kevin makes you feel very welcome when you walk in to the store.Service: Vehicle InspectionService: Vehicle Inspection

  Reginald Gray
a year ago
I setup an online appointment on 3/23/23. Took my car in on 3/24/23. Even though they were short staffed, Terrance Mcculey (Service Manager) and Charles Jenkins (Technician) were able to get my car repaired quickly and professionally. Again, in spite of being short staffed, they provided great customer service and took care of my car repair needs. Thanks to both of them!!!Services: Brakes, Brake service & repair, Auto brake replacement

  Alfredo Jones
5 years ago
Held my Car HOSTAGE for almost two (2) weeks putting catalytic converter on. Engine light comes back on, took the car to the Dealer and found out that CarX had put GLUE on the part to seal it and did not replace the gasket!

  Greg Kohnen
3 months ago
Great service, no upsale, friendly,I will go back, service person very informative and trustworthy...

  Christal McDowell
a year ago
Brought my car into CarX for an inspection. Greg the manager was totally on top of things, he let me know that their inspection schedule was full but they would try to fit me in. Not only were they able to do it but it was completed a lot faster than I expected. I love this CarX and have been bringing my car here for years and have always gotten top notch service. Keep up the great work!Service: Vehicle Inspection

  Rasi Rasi
11 months ago
They were great. Showed me my tire end and how it was worn out. Went in for a wheel alignment. Their schedule was pretty much booked afterward. Had to go somewhere else

  Kd Scott
7 months ago
CAR X DID A GREAT JOB FOR ME. BUT THEY HAVE A PROBLEM. PLEASE READ YOUR RECEIPT BEFORE YOU LEAVE.THEY WILL CHARGE YOU FOR THINGS AND NOT TELL YOU! I GOT ON THEM ABOUT IT AND MADE SURE I WASN'T CHARGED FOR WHAT I DID NOT WANT OR NEED. THAT IS NOT A GOOD BUSINESS PRACTICE.

  kayla jones
a year ago
Brought my car in last week for just an emissions test and one of their mechanics Charles check my car over and found it needed brakes. First I was confused on why he checked my car over if i just needed emissions, him and his manager Greg brought me out and showed me my brakes something my dealer never did for me and I saw my brakes where close to nothing like he said! I'm very glad he did because I was headed out of town for the 4th of July and I had no clue I was that low. These guys love what they do , i will definitely be backService: Brake service & repair

  Julia Spoerry
a year ago
This place used to be great and I don't know if it's under new management or what, but the last several visits they have claimed we needed work we didn't need and failed to fix actual problems even after multiple visits. I gave the benefit of the doubt enough times. Avoid.Update: After responding to this review they did call... My husband. Never mind that I have a different car that I bring up completely independent of him. 0/10

  Nicole Jenkins
a year ago
The best service in town!! Charles is amazing and always very knowledgeable and courteous! The bonus is actually the bathroom! It's one of the cleanest bathrooms I've ever experienced at an auto body shop, hands down!Service: Auto maintenanceService: Auto maintenance