AutoZone Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Joe H
8 months ago
I had a wonderful experience with the young lady working the register on 7/25/23 around 7pm. I came in looking for a specific item for my vehicle. She was extra helpful, looked up what I needed, pointed me in the right direction and was very positive in the interaction. Great. Customer. Service!

  Elizabeth Kane
5 months ago
Zee was amazing! His customer service was top notch! Had my headlight changed out for me in under 15 minutes while also making my daughter laugh the whole time and educating me on what he was doing! We need more people like Zee! Thank you!!

  Christine Hessler
5 months ago
This was the location on north Lindbergh omg this salesman was amazing so polite and informative I went into purchase a wiper blade for my daughters car and I m 70 years old. I don t know how to put that on a car so he came out in the rain and put the wiper blade on for me and gave me some little freebie things. He was very polite and very, very informative, I would give them a fantastic rating

  ARISE TV MEDIA (ATM)
4 months ago
I received very nice services, the manager and the support staff were very concerned with my problem and had to ensure it was fixed though it was late hours, I will be back again and again. Recently, I visited the store to buy wipers and got very wonderful assistance from Dee, who not only suggested the best brand but also went ahead and fixed them for me. The associate was very professional and helpful and appreciated the service I got. I will be back again and again. Dee deserves a 5 star rating! Jada P served me very well, took me through the store, and suggested helpful products .

  Tarlease Mitcham (Peaches)
2 years ago
Marco was excellent at replacing my wiper blades. I appreciate him and it was done within a couple of minutes.

  Billy Brown
6 months ago
Bought a replacement battery with a 3-year warranty. Asked how much warranty is left; 3 weeks left in warranty. Got a replacement battery at no charge.Kudos to Auto Zone and the great staff at that location.

  Tonya Conway
a year ago
I went to this location to get a couple of tail lights. I was offered assistance to put them in. I accepted the assistance. I commend the young lady that assisted me. It was not just cold, it was also misting rain. She was super pleasant and she noticed that I had a couple other lights out and replaced those too. I am truly appreciative of the customer service I received at this location.

  Trinity Slee
8 months ago
WORST SERVICE EVER! i was on hold for AN HOUR! the lady that answered was extremely rude. told her i lived an hour away and i would be there at 9:55 on a sunday. they were my only option. and she said doors close at 9:55 and i asked if i could run in, buy it and leave, she said no, hung up on me. had an attitude the ENTIRE time. i explained to her i was already on the way and she did not care. i wasted 40 minutes of my time for absolutely nothing. i could go on. if you need to go to an auto zone i highly DO NOT recommend this one.

  Wild Flowers
4 years ago
Great friendly helpful staff. I love this location. Never dissatisfied when I come to this establishment for my vehicle needs. They never try to over sell items and fast to come to conclusions for the situation at hand. Keep up the amazing teamwork and customer service everyone!

  PerkyNfeistyaf !
11 months ago
Shout out to Josh who was super benevolent and helpful AF upon answering all my battery, alternator, gas cap, oil questions. Super patient with me and I really appreciate it! 100% Excellent quality customer service! Can't put a price on that these days! Thanks Josh

  Jason B.
7 months ago
It was an awesome experience. Two guys helped me, and one even got his own personal tool set out of his car to help. I was good to go with the amount of help I received. Thanks, guys.

  Myrlynn Henley
a year ago
Marco was very professional, polite and respectful. He gave great service and conversation on my call in and in person. He had me checked in and out with my battery installed in no time. As a senior citizen, it was very refreshing to see this in a young man. Would definitely come back and request himThank you Marco!!!

  Alanna Baker
a year ago
THIS PLACE IS THE BEST. I wish I would have gotten their names but they were the nicest people ever!! (They worked on 1/8 evening, one with dreadlocks and an older gentleman) They were super informative and just so kind!! I definitely will be back if I have any issues in the future!!

  John, T Schmidt
9 months ago
A young man named Kelvin knew right away what parts I needed after asking a couple of questions. He pointed to where the parts were in the store. Josh offered to help me get them in, when I asked how to install them. He casually took care of a problem I was struggling to figure out how to do, and knocked it out in five minutes. Those guys are rock stars.

  Meredith Barrientez
2 years ago
Marco was extremely helpful! I stopped in to get a headlight and get my battery tested. The test showed a bad battery, so he offered to go ahead and change the battery and headlight for me so I didn t have to take it home and mess with it. Overall, great experience and I m so thankful Marco was able to help!

  Tanjila Virtuous Queen 78 B
7 months ago
I had an amazing experience! I bought a battery and it was installed on the spot. Great attitude and professional service!!!

  Rodney Griffin
2 years ago
Marco was amazing didn t even have to asked him to put my wipers on in the Rain

  Melvin Davis
a year ago
Very happy with this visit. Came in to get a socket set and found out I had $20 in rewards! Nice! The employees were also very helpful in helping me choose the right set I needed. Thanks guys!

  Kim Watts-schucker
2 years ago
Marco was very patient with me while helping me choose the right wiper blades for my car. He installed them for me and had me set to go in no time at all. Shout-out to Marco for his energetic customer service.

  Tryphena Johnson
9 months ago
The worst services EVER, the man who answered the phone on 7/7/2023 is lazy and doesn't want to change any customers battery. I went to the Autozone father down on Lindbergh and asked for the same services and they did the service immediately and were very friendly!

  Erica Mitchell
a year ago
They were kind, very helpful, found out about tools I really didn't know much about they helped me with I'd go there again..... Keep up they awesome work AutoZone Team off of Lindbergh

  Brittney Williams
2 years ago
Marco was very friendly & helpful with identifying the best windshield wipers for my car. He even changed them out for me in less than 25 degree weather. Marco is awesome!

  Tanya Roberts
2 years ago
Marco helped me out! I came in and before I could even pay for my bulb, he came out and replaced it for me. He is freakin AWESOME! Ask for Marco when you go inside. This young man is a gift from above! You are greatly appreciated!!!!

  Chrystal LaCour
4 months ago
Not helpful at all. Can tell the employee just there to get a check

  Alice Rodgers
3 years ago
Marco was very helpful and informant. I came and knew I needed a replacement brake light, but had trouble taking it out. Once I got the replacement he showed me exactly how to it in and check that it was working correctly. Great customer services. Thanks again, Marco!

  Sonya Daugherty
4 years ago
Marco's customer service was outstanding. He greeted us as we entered the establishment and helped us each step of the way ensuring we did not leave without any questions. Thank you Marco. Will definitely be coming back for any car part services.

  Jennifer Hutchinson
2 years ago
After being turned away at multiple auto repair shops I went out on a limb and stopped at AutoZone. Marco was able to take care of my battery issues within what seemed like minutes. He was kind, understanding, and professional. Thank you again Marco!

  Maggie Lofton
a year ago
Marco was so friendly and helpful! He installed new wipers and fluid without me having to ask. Will definitely be back!

  Tereather Woods
3 years ago
Marco did a great job installing my turn signal bulb! Actually he taught me how to do it because I said I would do it but I didn t know how. It was super easy. He has the best personality! Thanks Marco

  natisha wilkins
3 years ago
From initial contact on the phone Marco was very pleasant & a great help. It just so happens when I got to the store he was the same one to assist me and install my battery in the cold drizzle. Very appreciative. Thanks Marco!!!