AutoZone Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Duke Ducian
5 days ago
jasmine has been a very knowledgeable individual since ive been working with her. helping when needed, taking the initiative to complete tasks in a timely manner, and going above and beyond to help our team have another excellent day of service.

  Faith Jennings
a month ago
I recommend this location highly. I was helped by Sandy her customer service skills were impeccable. I now have a go to place I can put in my phone as a keeper. Thanks Sandy!

  Dianne Signaigo
3 months ago
I came in with battery issues. Carl checked my battery for me and determined that it was bad. He then looked up my information and found that my battery was still under warranty! Happy New Year to me! Carl then replaced my battery for me and got me back on the road! What great customer service! He was pleasant and friendly! At 7:00pm on New Year's Day. I'm so thankful I chose this location! I will definitely be back for all my auto care needs. Hopefully Carl will still be working there! He is an A+ employee!

  Frederick Montgomery
2 weeks ago
This team is awesome every associate i have met is awesome associates and they don t change just as helpful as ever. Who wouldn t come here. And the manager Sandy is awesome.

  Mona Brooks
6 months ago
I received assistance from store manager, Sandy who was a joy to work with. She and her team are very knowledgeable and willing to go the extra mile to ensure their customer is completely satisfied. Sandy wasn't able to install the part for me but she contact a local dealer in the area who could provide those services next day. I so grateful. I recommend calling or going to this location for all your auto part needs.

  Aja Bethany
3 weeks ago
This store has friendly staff overall. The manager David was very helpful and provides excellent customer service and insight into your vehicle s needs.

  theox74
5 months ago
Went in to pick up fuel line, clips and a fuel shutoff valve. All of these items are basic, generic and have been purchased from this store before. I showed the young man all of the items and he was clueless. Then he starts playing on his cell phone!! The older man said clips were in the isle but unfortunately I didn't need a set of 38 with only a few of what I needed. I told the older man all of these items were purchased here before from behind the parts counter. He stated that unfortunately he could not help me.

  Lin
3 months ago
Shoutout to Craig for his help in finding Heet the other day! They were all out of stock so he gave me one that he was going to buy for himself - what a kind guy!!!!! He saved my day, I highly recommend this autozone as a result of him. Thanks Craig!!!

  Jerome Wilhite
a month ago
Jakhil was a very polite and helpful young man and I just wanted to recognize him and wish him well in his future endeavours

  Jasmine Harris
3 weeks ago
Jakhi was a helping young man during our rush the day before Easter. It was outstanding!

  Tryphena Johnson
9 months ago
Best service ever!!! The store manager gave me a bottle water while I waited. Torrance remove the battery and got rid all of the corrosion and installed the new battery. This was the best service we experienced so far in St. Louis. The other Autozone father down the street on Lindbergh is trash!

  Bonny Collins
9 months ago
I just had the best experience at Auto Zone..Sandra is an amazing store manager. She totally took care of me Ron is a true gentleman his humor made me realize my car was in good hands. Team work make the car work.. Thank you

  SRT MANDO
a year ago
I've stumbled into a store with a difficulty. The problem was mere to nonetheless but overall, I'm glad i did. The customer service that I've received was outstanding by an employee named Jamel E. He assisted my needs as decently as possible and was very attentive. I'll be sure to use this AutoZone locations and others just because of his member service skills. Appreciate it.

  Amari Jackson
2 weeks ago
It was good the woman was polite and nice it was very good service

  Iona Anderson
a year ago
My husband came in to ask questions about his diesel batteries and was provided all the information needed from Ms. Sandy, and was very pleased. Unknowingly he walked out without his wallet. He called in to verify if it was there, Ms. Sandra searched and confirmed it was still there including the gym gloves. When I arrived I walked in to get the wallet but Ms. Sandra took the extra step to verify it was my husband wallet and told him to come in so that we are sure it s him, and we did just that. This is above and beyond customer service. We need more people in the community as such. She was very well spoken, knowledgeable and clear, cheerful and enjoy what she does. We thank you tremendously and may God continue to bless you. Definitely deserves even more

  Cathy Griggs
a year ago
Stopped in to get a gas cap lock and received excellent customer service. The staff was friendly, quick and courteous. I got what I came for. Totally Satisfied

  Brenda Branch-bryant
6 months ago
Jahki was very helpful and polite he is the true meaning to our future of Customer Service and upcoming Management.Thank you

  Kimberly Kabak
a year ago
Ron B really went above and beyond to help me out when my battery died. Sandy and Ron worked together to save the day for me when I was stranded with my toddler and a dead battery. They replaced my old battery and saved me from having to walk home with my baby. I appreciate them taking time to go the extra mile for us. They're a great community shop!!

  lanre familoni
5 months ago
Very helpful and professional I enjoyed my coming into the store jakhi customer service

  Pastor Bob Briggs
a year ago
The staff were as helpful and courteous as they could be considering they were woefully under-staffed. Purchased a new battery but no staff available to make the swap to avoid the $22.00 core charge. Had to do it myself. The tools they had available were so limited it took over an hour to swap out the battery.I commend the staff for being as helpful and patient with me and the many other customers as they were but there is a serious problem with having only two people doing what should be covered by at least 4-6 staff. Anyone purchasing a battery had better bring the old battery with them to avoid the surcharge and install it elsewhere.

  Jasmine Parker
2 years ago
I gave today visit a BIG 5 Stars because David C. He was amazing today. I highly appreciate him! Not only did he make sure my car charger work, he also fix my fuse for me while also showing me how to do it myself. I wish I had money to tip him but he was so kind to allow me to give him a big hug. Great to have you apart of the team up there at Autozone. He ll definitely be the reason I go back.Thank You David C- Jasmine (Pontiac)

  Alyssa Stephens
2 years ago
I walked in knowing exactly what I needed and headed straight to the lighting. I was asked if I knew where to find what I was looking for and I said yes I did. The price seemed a high for what I was purchasing, but I was in a pinch and it would do just fine. When I went to the counter, I asked the gentleman working what their return policy was. I figured if I found something better, I d return my item. The man told me that nothing could be opened if I wanted to return it, that didn t seem right to me, but whatever. I left and looked up the policy myself. Turns out, as long as you have your receipt and the original packaging, you can return within 90 days. No need to lie to me man and definitely no need to be rude.

  Ma Adams
4 months ago
Torrence was so patient and helpful and I really appreciated it!! Thanks!

  Alisha Saddler
a year ago
Ron B helped my son and I change the air filter on our car today. He was extremely kind, very patient, and allowed my son to assist him. Thank you so much Ron for helping us today. You are definitely a blessing!!

  Mark Lyons
a year ago
A fairly new AutoZone in passing by ,decided to stop IN asking questions about MY never ending "Issues" with my Old Truck in HOPE of not having to BUY another Vehicle,Trying to KEEP and Take Care of what I GOT ! The workers/guys were Helpful I have Know complaints only one thing" though"Didn't get good results/news on Mechanical Diagnosis! Revisited: a couple of times BIG Change from the Beginning. LADY that's there is non informational just trying to make a Sale even if you don't NEED it

  Andre Lester
a year ago
Rude man behind counter, when I walked in I told him I'm looking for freon he told me to take to garage. I told him I work 12 hours a day and don't have time to go to garage. I then had to ask if they sell freon he said yes pick one of the two behind you. I did and of course it didn't work wrong one. So now I called and asked if I could bring this one back and if they had the one I needed he said yes. So I'm taking this one back as it hasn't been used and hopefully someone else is there to help me get it. I'm a 66 year old woman and he was lazy and disrespectful never moved from his spot.

  Karsten Patrick
5 months ago
Mr. David was very helpful. Very knowledgeable man!

  brian douglas
6 months ago
The staff there always takes care of my needs. I recommend going there.

  James Lake
2 years ago
Had a great visit and David C took the time to listen to my cars issues and really informed me of all my options along with his own recommendations.I got my work completed and felt confident doing it.Thanks again David C.

  Casey Rochette
2 years ago
Went in and asked for a code read, lady in front of me asked for one too, we were both told he would be right out. 10 minutes of waiting and another car pulls up and they come out to help the car that just pulled up instead of the two people waiting outside. Waited another 10 minutes and no one ever came back out to help. 3 workers are in the store and no one can come and help? LAZY