United Glass and Mirror LLC

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  A M
a year ago
Friendly and honest company. Within a day of filing a claim they had time for me to come up for an assessment. I got blasted by a few rocks that left multiple chips and they were only able to fill two. They told me the ones they couldn't would eventually crack/spread based on the location, so it was best to get the most life out of this windshield and then replace at a later date. Really appreciate the straightforward and honest feedback. Saved me money for now and when time comes, I'll definitely be back!!

  Erin Waeckerle
2 years ago
They did such a flawless job on my vehicles new windshield a few weeks ago! They have also replaced a few pieces of glass for me in the past with no issues whatsoever. I have never been disappointed in their work, and I always have received great customer service from the staff and owner as well. Overall a great company to go with and I'd highly recommend United Glass to anyone!! :)Services: Installation, Auto windshield replacement

  Jodi Green
2 years ago
We ordered a custom window from this company on August 30, 2021. When we received the glass it was 1/8 inch too large. When we contacted the company, the owner - Jerry- stated that there was nothing they could do as we provided the wrong measurements. We read them the measurements that we had provided from the written piece of paper. At that point, the owner stated that he "remembers" every order ever placed and we provided the wrong measurements. He refused to do anything to correct the issue stating it was our problem because we provided the wrong measurements. The owner was rude and condescending. I find it a bit difficult to be true that a customer order 11 weeks ago is so fresh in his mind that he is certain the measurements are correct. Be careful with this one. $400 for glass that is now in the trash can. They refused to even offer any type of discount to re-order a new window. No responsibility at all for the mixup that could have just had easily been that they wrote the incorrect measurements down. As you can see on the picture- we ordered on 8.30, however, they did not submit the order until 10.11 after we had called and asked when the window would be in as it was a few weeks behind the estimated time. It was in the next week. Complete disregard for customer service. This is the first review I have ever written but I wouldn t want anyone else to be out $400 plus dollars because the company wrote the wrong measurements down.

  Tim Quinn
a year ago
Great work quality and customer service. The windshield they installed is high quality - Fuyao, not the cheap, ripply glass some other places use.

  Ron Moore
5 years ago
I have known The owner and his son and his family here for probably 28 years or so and I personally have never had 1 ounce of a problem with any work they ve ever did for me this is a good company to go to for auto and home windows commercials jobs they do a little bit of everything keep up the good work Ron

  Michael Fregoe
a year ago
They installed large RV windshield. Did Great job.Would have them do all my glass needs.

  Tejal Gajjar
3 years ago
Replaced 6 windows with this company. Noticed we missed one window so intended to order another window till they informed me there would be a surcharge for one window. Even though the window was next to the one they replaced and it was an oversight by all parties would not recommend

  Roger Wakefield III
5 years ago
Garbage work. Windshield leaked and stained the headliner. They put too much sealer along bottom edge and trim wouldn't fit correctly. Later I found it was letting water drip into the engine compartment because they put the covers in the wiper area on wrong and this was the cause of my electrical problems. Just stay away.

  Kristina A
4 years ago
Great service!!! I had a simple job and they didnt charge me an arm and a leg to fix it. They treated me like a person and not a potential profit.

  Dale Schotte
10 years ago
I would not use this company, They do NOT stand behind their work and do poor quality workmanship. I spent 30,000.00 in new windows for a warehouse and need warranty work and they will not come out and repair the issue under warranty. BUYER BEWARE !!!!!!

  beezer
4 years ago
2 years ago, they patched my mom's chipped windshield for a very great price. To this day, it is still perfect!

  Ken Norton
2 years ago
I take my windows to Jerry every time and am always happy with their work.Thank you Jerry

  Walter Whelan
7 months ago
Did a good job and completed it on time

  Toni Aguirre
6 years ago
Awesome customer service! Great glass and fast.

  Robert Soots
3 years ago
Excellent help and excellent service I highly recommend them.

  Matt Martin
5 years ago
Fast, friendly, quality work from these guys.

  David Ray
4 years ago
Great pricing fast service

  Russell Oakes
2 years ago
The best option for glass

  TOASTS SHOW
2 years ago
Great people

  Brian Campbell
4 years ago
Best in the business