AutoZone Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Ashley Hedrick
a month ago
VERY helpful when having issues with my car. Helped install a new battery and was able to get home to figure out my alternator issue. Would have gotten an alternator here as well but they did not have one in stock as mine was special. They were all very friendly and helped make a crappy day better

  David Ferguson
a month ago
So i went in the morning of 3/21/24. I needed brake pads for my wife's 2015 Jeep Cherokee. As I was waiting I explained my problem and there Wes several employees at the counter. They had just opened. Each one of them gave their advice. I left after getting my part. I got home did what I had to do and brought items I didnt use. While I was doing the return David Meredith helped and I asked for more specific advice. He asked if I could bring the Jeep and he would look and see what he could find out. I did and he crawled under to look at where the problem was. After few minutes he got up and said he figured out what was wrong. He told me what I needed to do and I left. I did what he said and that fixes it. At this point exhausted all that I could but he went above and beyond. I didnt pay attention to his name but I always say David's take care of other Davids. So as usual David went way out of his to help me. Wish note stores did this kind of customer service. Thanks David Meredith for helping me.

  Jessie Rule
4 months ago
I had wonderful customer service from a gentleman that works at the Farmington location named Jenadia. Not only did he help me find what I was looking for but he took the opportunity to help me with an issue which seemed to be simple to him but not to me. I really appreciate the above and beyond customer service when I know nothing about the mechanics of cars. This was on a Friday morning around 9:30am.

  Michael Bersig
3 months ago
I have never had a better experience with customer service and helpfulness then I did at this AutoZone my alternator burned out and the manager staff and crew went above and beyond to get me a new alternator that was within my price range tools to help me install the alternator and help to figure out how to do it. I truly appreciate everybody in this AutoZone and if you are looking for a place to go to get your car fixed or to do something on your car, I would suggest this AutoZone.

  Steven Fernandez
5 months ago
My car needed a jump. State Farm came and recommended you to test my battery. The young lady was most helpful, friendly and a great representative of your store. I wish I had gotten her name. She worked on 11/2/23 at approximately 4:30 pm.

  Laura Lowery
4 months ago
Store was very tight and easy to find what I needed. The clerk that I dealt with was very professional, very polite and very helpful. The store had what I was looking for and the clerk was great as far as giving me advice on other issues with my car.Thank you

  Jonnie Horton
2 months ago
Sometimes you just get the right person who knows what you need, nothing against men, I Get much Better service from the women who work here than you men, Thank you Ladies, for your understanding

  Doug Cheaney
5 days ago
Always very helpful and polite the staff always seem to be very knowledgeable

  Ralph Bromme
a week ago
The people that work here are always very helpful and knowledgeable

  Gina Inglis (Mamma G)
3 weeks ago
Very Helpful, had to buy a Wiper Blade..the lady came out and put it on without me asking...!

  Matt Patterson
4 months ago
Very good help and knowledgeable about the parts I needed but 4 stars because it took a while to be helped and I had to initiate the help myself

  William Decker
a month ago
Pickup license plate clear cover. Perfer Auto Zone over OReilly's more helpful people work here then at other store.

  Tony Lewis
2 months ago
Andrew and Sam are great help and deserve a raise!

  Andrew Sturgeon
11 months ago
After getting amazing service here for 10 plus years I m sad to say that I won t be returning here for parts. 6 phone calls and three visits and we still ended up having to go to another location for the part. Which is a pain when you re having car issues. The guy at the counter (Brian, I believe) and the girl who refused to give me her name were the absolute rudest people I ve ever had to deal with .They had us come back to bring a core that ended up not even being required for a part that was under warranty , then they didn t even have the actual part. As if that wasn t frustrating enough their customer service was awful - the guy said he didn t know how to look things up and The girl couldn t even be bothered to stop eating long enough to assist in anyway other than to be rude. Jeff has always been an amazing manager and a huge reason we went to auto zone and I hope he realizes that folks like these cause a place to lose loyal customers.

  Barbara Day
4 months ago
The part was pre-ordered, but wasn't ready hours later when I arrived to pick it up.

  John Abney
6 years ago
Just have to say it's best auto parts an price of competitors the place great people and happy customer

  Jacob Moss
a year ago
Awesome experience. Was having trouble with my wiper blades trying to get them on. Asked a nice gentleman for help while no other customers was there. End up having to get an upgrade with them. He helped me out and didn't judge or rude about it exc

  No one special
9 months ago
Awesome customer service and even when busy make you feel welcome. They even assist as much as possible when it comes to small stuff.

  Mike Hanlon
11 months ago
Had to replace the brake caliper, pads and rotar on my truck. They couldn't find my warranty on the computer but the manager took care of me anyway. Great service and even better people.!!

  Vikki Young
2 years ago
I wasn't able to find what I needed so I went to the front and asked an associate. He directed me to the corner at the back of the store. After a few minutes of searching unsuccessfully I went back to the front and explained I was unable to find the product. This time he went with me, and after about 30 seconds of looking found the only option in the size container I needed. Would have saved time of anyone had greeted me and asked if I needed help when I entered the store, then walked with me to find it, ESPECIALLY since what I needed was on the bottom shelf between 2 motor oil products (not exactly easy to locate).

  Frankie Logan
8 months ago
I just wanna say how much I really appreciate Christina A. at Farmington, MO Auto Zone for going above and beyond and changing my headlight!!

  Paul Frei
a year ago
I was after something to bring out the shine in the paint job and remove brush marks left from car washes. They had just what I needed. One EZ application called mirror glaze

  John Newman
9 months ago
There was four employees in the back all while only one employee was doing everything kinda sad too see waited 20 min just to buy a battery

  Whitney L Huffman
4 years ago
Neat and clean store, fairly well stocked. Staff is friendly, helpful, but a few are just a bit odd. I appreciate humor, but it's in each person's definition, in which sometimes it's not very professional. Guess this is the way of the world these days, with the ever unpredictable younger generation. Just my opinion.

  Mario Demerville
a year ago
Really good services, and knowledge, I drove from st.loius to Farmington to get good service, cause in st.loius, it's always a hassle, and send you all over the place, I am very satisfied,

  Penny Roach
4 years ago
I had 5 keys made here one time. One of the keys did not work. Took it in to have it shaved down some more and they would not fix it due to no receipt. Seriously? Could I have stolen the partially shaved key. Why would I steal that and how??? Very bad business for something so trivial. Geez!

  Pulga
a year ago
Great customer service. Easy to get in and out. Staff is always helpful

  Kirk Darnell
9 months ago
The only reason I'm giving it 4 stars is because I haven't dealt with the commercial manager yet.

  Hamza Raja
3 years ago
First of all, the staff and the manager at this location deserve a raise.For all my years at visiting autozone of any auto related place, the quality of service provided by this location was incredible. The workers went out of their way to help me and made sure I was catered according to my budget. Mostly workers try to upswell you but in this situation, the worker and the manager wanted me to get only the things that I needed.The manager approved my 20% discount coupon which was incredible. The manager was super polite and it felt like a good safe environment visiting and shopping there. I am incredibly proud of the leadership qualities this manager is showing at this location and the level of trust he has in his team.Great job and that s why I m rewarding this Autozone with a 5 star rating. Must visit if you are in town and want to be helped on time instead of waiting for a worker to half-heartedly help you.

  Gregory Dean Thurman
5 years ago
Most helpful knowledgeable and professional employees that know the difference between being able to make correct and accurate information about your automotive needs and go the extra mile to make sure your vehicle is safe and ready for the road. Thank you Mike, manager for your help. I look forward to picking up the past you placed on order and will see you 1st. Thing Monday.