Allen Christian GMC INC.

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  James Hohn
5 months ago
They deserve 10+ stars. This dealership knows how to take care of a customer. I purchased a used vehicle in 2022, Great service from the start. Fast forward to Oct-November 2023, they continued with excellent customer service. My vehicle had to go to BUD Shell for a water pump leak, which turned into a blown motor. GMC, who had no obligation to help, without hesitation, generously provided me with a loaner vehicle for the 27 days it was in Ford's shop! I had a family emergency and was supposed to go out of town at the time of this situation, Gmc threw me the keys and said, "Go take care of your family and business"!! Honestly, with no zero questions asked!! If it wasn't for them, my family and I would have missed Numerous doctors appointments and the business out of town!! I can't thank them enough. When the time comes, I will be a repeat customer. Thank you again! GOD BLESS YOU!

  Stan Elfrink
10 months ago
As always, Calvin and his crew were able to get our vehicle in, troubleshoot the problem, get it fixed and back to us BEFORE it was promised! Much appreciated for their prompt and professional work. You can t go wrong with the service department at Allen Christian GMC.

  Christy Griffin
a year ago
From the moment we started looking at the Buick Envision, everyone was friendly and seemed genuinely interested in selling us a car. There were no high pressure sales pitches. It was one of the easiest vehicle purchases that I have made.

  Jason Kohlbaker
2 years ago
Second time I ve scheduled an apt for an oil change online and it wasn t actually available. If you can t keep up with the online schedule don t make it an option. Also fixed something without our permission. We asked them to take a look at it but never received a call explaining the issue and how much the cost would be. I asked the guys to pick it up at my office and they acted like it was such a headache to do, even though my office is less than half a mile away. I had a great experience buying a car but the servicing department needs to pick up some slack. Probably won t be back for an oil change.

  Summer Skinner
5 years ago
It saddens me to have to rate this company with only 2 stars because I had a really nice experience purchasing my car. My sales rep, the finance manager, and the dealer himself were all very friendly and easy to work with. We were driving into Dexter from 4 hours away and with 3 kids and jobs, this was quite a production for us. They accepted our trade-in and it all went very smoothly. Iforgot to include one of the removable seats from my trade-in and I arranged to have it shipped to them (which legally I did not have to do as they accepted my car "as is"). I tried everything in my power to be a do-the-right-thing responsible customer. However, only 6 weeks after purchasing my car the AC went out. This is a 2 year old GMC Yukon XL Denali packaged vehicle. It's a very nice luxury car AND it's only 2 years old. Now I completely understand the concept of "as-is", but when you buy a vehicle of this caliber there are a different set of expectations and having to put more money into the car within the first 6 weeks is NOT one of them. I did contact my sales rep and he was not helpful at all ("That's too bad. Sometimes those things happen"). So, with all this being said, I wouldn't say NEVER do business with this company, but I would say BE VERY AWARE. And I highly recommend that you do your due diligence and take the vehicle to your own trustworthy mechanic BEFORE signing on the dotted line.

  Deric Calvert
a year ago
Customer service is poor, dishonest! Recommend going on down to Autry Morlan, better prices and deals.

  Barry Lewis
a year ago
I've been doing business with Allen Christian since 2006. That should be a testament of just how satisfied I have been with sales and service.

  Anna Stobaugh
2 years ago
Courtesy drop off was helpful for getting back to work. Will be glad when you start detailing/washing vehicles again though.

  Mlchael Bonifield
9 months ago
Nice people easy to deal with and great prices. Fast friendly staff very helpful

  mike morgan
4 months ago
N8ce guys knowledgeable and helpful

  David Fleming
8 months ago
Great service clean and nice facilities.

  Scott Cheshire
2 years ago
The folks at Allen Christian are always very helpful. Does everything when they say they will and are very polite.

  Kristen Vandeven
3 years ago
Thanks for making my visit extremely simple with the option to get it picked up and returned to my work. That is awesome!

  Moses Grayson
a year ago
Ok I guess price was out of my reach for 2.bolts

  Cheryl Whitmer
2 years ago
They charged a lot but took good care of us (me and my car).

  craig templeton
a year ago
excellent dealer and very helpful to fix any issue quickly

  Randy Newell
6 years ago
They were good to repair recalls on my vehicle but they want to charge me over $2,000 to replace a head gasket on my Grand Am

  Brad Botsch
9 months ago
Great customer service as always!!!

  Maurice Farr
2 years ago
Good customer service and they explain everything to where I can understand

  Austin Maddox
4 years ago
Great service! Worked with us to get the car we wanted at the price we could afford.

  Bobby Jibben
8 years ago
Allen Christian and his sons have taken care of me for 46 years. The vehicles, service and "special needs" have made it clear to me that I will need no other dealership in my lifetime.

  Keith Kirk
3 years ago
Friendly, professional, organized and efficient. Always a pleasure to do business at Allen Christian.

  Dorothy Higginbotham
3 years ago
We have found Allen Christian Buick GMC to be curtious and very helpful at all times we have delt with them .

  Julia Williamson
3 years ago
Always accomadating and They have a great service department.

  David Gelsheimer
a year ago
Super friendly and very helpful

  Shannon Seeback
4 years ago
The service guy was so nice and helpful.

  George Link
8 months ago
Very good place

  Tammy Smith
3 years ago
Very helpful folks!!

  Afton Earnheart
7 years ago
Very very good place to do business grate shop

  Tammie Harris
5 years ago
Had a front brake job. Great experience