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Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
TeeJay Crawford
a month ago
Absolutely thrilled with my experience at Pettus Automotive! A huge shout-out to the entire team for guiding me to the perfect car that suits my needs and budget perfectly. Admittedly, I can be a demanding customer, but the Pettus team exceeded all expectations with their exemplary service. This marks the second time my family has chosen Pettus for our vehicle needs, and once again, we ve been blown away by the outstanding service and attention to detail. Each purchase has been a seamless and remarkable journey, thanks to their unwavering commitment to excellence.
James Moore
3 weeks ago
Easiest car buying experience ever. Came in told Mark what I wanted and the next day he made it happen. Drove off the lot in my dream car! Kelly did an amazing job with financing and helping me get the best deal. Thank you all! Definitely recommend and have already sent 3 families there
Joshua Shearrer
6 days ago
Shout out to John Robinson. His professionalism and willingness to help is exactly what every dealership should be looking to achieve. His prompt response to every question and request left me feeling like I was priority. I told him what I was looking for and the price range I wanted to be in. Not only was he able to make it happen, he ensured I got the best interest rate available at the time. Thank you John!! I ll be seeing you again next time.
Connie Cook
3 days ago
Earlier this month we purchased a convertible Mustang GT from Pettus Automotive. It was the best experience in purchasing a car that we had in a long time. We drove from Iowa to Missouri to pick it up and the car was everything they said it was over the phone. Friendly and very accommodating staff who have called us to check on how we like the car days later. We would definitely recommend Pettus to anyone looking to purchase a car. It was worth the trip!!
Alexia Pogue
a week ago
Sean Dugan is easily one of the best salesman I ve ever met. I showed up uncertain about buying a car and am now leaving with a brand new one. Him and John have made this one of the most memorable moments for me as this is my first big purchase all on my own. I just wanted to say thank you from the bottom of my heart. I will never forget this because of you guys. Thank you for being such great people. Your kind words, friendliness, and knowledge will not be forgotten! (:
TeeJay Crawford
a month ago
My family has now purchased 2 vehicles from Pettus Automotive, what a great experience! Friendly staff, a great car, a seamless process. what more could you ask for?!
Evan Robinson
2 weeks ago
I have bought my last two vehicles from John Robinson at Pettus Jeep in Farmington! He has always found me the vehicle I was looking for, with no hassle, and the best price! I also recommend their service department. They have done all of my service work on my Jeep Liberty, and I have always been satisfied!
Danna Pinkert
a week ago
I had an exceptional experience with Pettus Automotive out of Farmington, today. My sales rep was extremely friendly and helpful with all any and all questions. He was not pushy. He went above and beyond to make sure I was satisfied with my purchase. The finance rep was equally pleasant to work with. She was very knowledgeable and thorough with the application process, and did a phenomenal job at finding the right financing for me. She explained everything in detail all while being courteous of my time. I would 100% recommend Pettus Automotive of Farmington to my friends and family. Thank You, John and Kelly for all your help!
Leah D
2 months ago
I would first like to thank Devan Ward for his consistency and willingness to help me during my purchase. This car buying process was smooth and efficient. Devan was able to get the amount I requested for my trade-in. He stayed in contact with me and answered all of my questions. He understood my concerns and did his best to reassure me. Devan, I appreciate you going above and beyond to meet my needs. I love my brand new 2024 Jeep Grand Cherokee Limited. Im happy I made that call to the dealership.I would like to extend a special thanks to Jim Mann the finance manager. He was patient with me and allowed to me ask all the questions I needed to feel secure with the purchase. Devan and Jim both stayed late as I traveled in over a hour and 20 minutes away. For the 1st time in a long time I felt comfortable buying a vehicle.Thank you both for making this experience pleasant. It was all worth it!!!-Leah
Tierra W
a month ago
This was our first experience buying from a dealership, so we had no idea what to expect! From the second that we met Wyatt Jessen, everything was phenomenal. Wyatt was very professional, explained everything thoroughly, and made this experience literally so smooth. Thank you Pettus team, and thank you Wyatt who helped us buy a reliable family car that we LOVE!! !
Ken Allmeroth
6 days ago
Trevor was very professional and listened to exactly what I wanted and needed. While I test drove many trucks before going to Pettus and had others to go look at I decided they had the right truck for me. I am very happy with my purchase.
Glennis Wagner
a week ago
Pettus was amazing. The person I worked with Brad Coleman was fantastic, honest and straight forward. It is refreshing to have people care about you as a person and not a $. I would refer Pettis to family and friends. Thanks
Taylor Tuning
2 months ago
I recently purchased a 2020 Chrysler Pacifica S from Pettus Automotive, and I must say, it was an exceptional experience from start to finish. From the moment I walked into the building, I was greeted with warmth and professionalism. The sales team, especially Jen, at Pettus Automotive was knowledgeable about their inventory and took the time to understand my needs, ultimately guiding me towards the perfect vehicle for my family.The purchasing process was smooth and transparent. There were no hidden fees or surprises, and I felt confident in the deal I was getting. The staff at Pettus Automotive went above and beyond to ensure that I was satisfied with my purchase, taking the time to make sure I was receiving every little last detail in a vehicle I asked for.Not only did I leave Pettus Automotive with a fantastic vehicle, but I also left feeling like I was part of the family from the kindness extended to me. The customer service was top-notch, and I felt valued and appreciated throughout the entire process. I highly recommend Pettus Automotive to anyone in the market for a new or used vehicle. Thank you to the team at Pettus for making my car-buying experience truly enjoyable.
Rustee James
2 months ago
I wast treated with respect and sincere concern for my needs by my sales rep,, Walt Mills. His friendly demeanor made the process very pleasant. It will be my pleasure to recommend Walt and Pettus to anyone that I know who is in need of a car.Thanks to Walt I ended up with a car that am I am extremely happy with.Walt us the coolest SincerelyDorothy James
d John Femmer
a month ago
I recently bought used 2022 Tesla at Pettus Ford in DeSoto Mo. The staff (Tracey) was incredible! They gave me a fair price on my trade and the same on the Tesla purchase. If your looking to buy I recommend giving the folks at Pettus a try.
Bryan Martinelli
2 months ago
I had very specific options I needed on my truck, many things were not acceptable as I needed features for my work truck. They helped me find the right vehicle that met all my requirements, they were very knowledgeable and went the extra mile to make sure I was satisfied with my truck. I indeed was Very satisfied I rate this dealer a 10 out of 10.
Mark Easter The Old Guy Pettus Automotive (The Old Guy at Auto Plaza)
2 weeks ago
John Robinson: A Testament to Professional Excellence and Personal Integrity in Vehicle Sales In the world of vehicle sales, where trust and integrity are as crucial as the quality of the products offered, few professionals stand out quite like John Robinson. Having had the privilege of both working alongside John and calling him my boss at different times in our careers, I've witnessed firsthand his unwavering dedication to excellence and the personal warmth he brings to every interaction. John's journey in the automotive industry began over 30 years ago a day I remember vividly, as it marked the start of not just a professional partnership but a lifelong friendship. From those early days, John's natural flair for sales, coupled with his genuine care for clients' needs, set him apart. His ability to navigate the intricacies of the business, all while maintaining a personable approach, has made him a revered figure among colleagues and clients alike. Our friendship extends beyond the showroom floor, rooted in shared experiences and milestones. We have celebrated life's joys, such as watching our children grow and thrive in school and church, and supported each other through challenges. This bond has only enriched our professional collaboration, enabling us to provide a seamless and empathetic service to those who walk through our dealership doors. John's recent return to selling vehicles alongside me has been a welcome development for both our team and our clients. His leadership skills, honed over years of managing teams and strategizing for success, bring a depth of knowledge and a strategic edge to our sales floor. Yet, it's his unwavering commitment to honesty and transparency that truly sets him apart. John embodies the ethos that a successful sale is not just about numbers but about building relationships and earning trust a philosophy that has guided us in caring for our clients together for decades. Our shared history and familiarity with the community we serve are invaluable assets. We understand the people of our area, not just as potential clients but as neighbors and friends. This unique perspective allows us to cater to their needs with unparalleled empathy and insight. Whether you prefer to engage with us individually or together, know that you are in capable hands, supported by a team that values your satisfaction above all. In conclusion, John Robinson is more than just a salesperson; he is a pillar of integrity and professionalism in our community. His return to sales has been a boon to our dealership, reinforcing our commitment to excellence and customer care. To know John is to know a person dedicated not only to his craft but to the well-being of those he serves. As we continue to work side by side, we look forward to fostering new relationships and nurturing existing ones, always with the same dedication and warmth that John has exemplified throughout his career.
Shawnna Robinson
2 weeks ago
My family has been buying vehicles from John Robinson for decades! He is always helpful, and honest! I recommend John, and Pettus for your next vehicle purchase!
Chloe Robinson
a week ago
I had such a smooth buying process thanks to John Robinson. He is genuine and honest. Couldn t recommend him enough if you are looking to buy.
Cory Claywell
2 months ago
I initially went to Mark Easter to help me get a vehicle from a different dealership; he made a phone call and was able to make the deal so I wouldn't have to drive a long way to get the vehicle myself. Mr. Easter was very accommodating in helping me purchase my 2024 Jeep Grand Cherokee. He went through different details of the vehicle and made it very easy to understand. I really can't say enough about how great he was in helping me purchase a vehicle. In addition to Mark, Kelly Roussin helped me understand the different types of warranties that were offered and made the whole process very easy. Overall, the whole Pettus team was amazing. They were able to answer questions and knew so much information that it allowed the buying process to be very easy. I highly recommend going there to purchase a vehicle.
Gary Sens
a month ago
I had a very positive experience with Pettus Automotive. There salesman Mark Easter took great care of me and explained everything about the vehicle. He answered all my questions and it was a pleasure doing business with them.
Dylan Hodge
6 days ago
I went car shopping the other day, and found a truck I was looking for. My sales rep, John Robinson worked with me to get a deal that I was totally satisfied with! I recommend him and Pettus!
Cody Gilliland
2 months ago
The experience when entering the establishment was superb. I was promptly greeted my multiple salesmen willing to render aid. Those in question were Wyatt, Devon, amd Alan. The helped facilitate my needs and was able to happily purchase a new vehicle with their help. Would recommend this dealership to any active buyer
Stephanie Noll
2 months ago
Great experience! Mike Mahurin was great to work with. Very easy going and didn't make me feel pressured at all. Even with a little longer wait then planned with the financing he was very apologetic and sat and talked with my dad and I. Very friendly and will be purchasing from them again!
Xiomara Flores
2 months ago
Sales representative Luke Randolph did a great job taking care of us! The service was great. Thank you! Definitely check them out if you are looking to buy a vehicle.
Eddie Gilliland
2 weeks ago
Chad at Pettus Automotive has been nothing but top notch on all of our recent purchases. He is low pressure, nice, professional and knowledgeable of whatever your needs may be.
Tommy Rule
4 weeks ago
Mark Easter- the Old Guy gets a 5-star rating! Way very helpful, courteous and knowledgeable in purchasing my vehicle. Mark definitely made this a easy, pleasurable experience.
Exavion Crenshaw
a month ago
I had a great experience with Alan! He s good people and really takes care of you! I m glad I landed with Pettis automotive and I will definitely consider more business with them in the future!
Alexis Lincoln
a month ago
Levi helped us find the perfect car for our family. He kept all our requirements in mind and worked hard to find a car that had everything we needed and was in our budget! Would highly recommend!
Sara Stratton
a month ago
Worst experience! Would not recommend. I wasn't able to use my own financing. I was only customer buying and it took 5 hours. I was lied to, insulted, felt pressured to the point of having no option but to use their financing to take car home same day. Living 2 hours away wouldn't be easy to just "pick up" next day.I have a beautiful car now however the experience to get it is something I'll never forget!