O'Reilly Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Mariah Taylor
a month ago
Everyone in this store is SO friendly & helpful! I have been here several times and so has my husband. They have never made me feel dumb (as a woman who doesn't know anything about cars) and they truly go above and beyond to help in any way they can. I would 100% recommend O'Reilly (this location specifically) and will definitely continue to come back.

  Chandra DeGarmo
2 months ago
My husband and our kid plus two friends drove to MO from Nebraska, 7hr one way on the way home the radiator on our 09 burban exploded. The guys here were AMAZING! Got them the parts, tools and were extremely helpful the entire time! Thank you guys!

  Ashley Gifford
5 months ago
Brandon was the guy who helped me with a burned out headlight and a battery replacement. He did a great job, was friendly, and went above and beyond to get me on the road safely. I always worry about trusting a stranger to work on my car, but he did a wonderful job. Thank you so much Brandon and O'Reilly! This guy definitely deserves a raise!

  Kris Singh (brentwoodkris)
3 months ago
When you're in a jam and need a part today, you're still left with the local auto parts stores as the only option(s). O'Reilly is one of the better ones in town (especially this location), but pricing at all local stores for most items is usually 30%+ higher than online, so for most parts I'll just wait a couple days and buy it in Amazon.I've done a fair bit or shopping here over the years, and the most annoying thing is waiting in line because it seems like there's only ever one person working. However, since shipping fluids is cost-prohibitive and the margins are small, this remains a good place to buy seafoam in gallon jugs.

  Christy Johnson
a month ago
Hunter provided us with excellent customer service! He was not only helpful and knowledgeable, but a pleasure to work with.

  natashia James's
2 months ago
I went to autozone for help with a headlight. They said they couldn t help me. Went across the street and dean helped me right away and it was difficult and he was patient and very nice!

  Chanda Rose
4 months ago
Every time I stop in the employees are so friendly and accommodating. It's very appreciated! Worley location.

  Leslie Ragain
9 months ago
Went there today to get a headlight bulb and asked if the guy could put it in. Said he couldn t then he ended up putting it in. I said thank you twice and he turns around and goes in the store. Needs better customer service now. I miss the old workers that had customer service skills

  Brandon Welty
10 months ago
I went to the O Reilly on Worley and was greeted with terrible customer service. I asked a simple question that could not be answered and was also disrespected by a worker. I had asked if they had anything to test my fuses in my 2011 Chevrolet traverse. Not one word was said to me but a worker i had not asked walked towards the back where they keep the car parts and just started shaking his head no while walking away. I said respectfully, how do you guys stay in business while acting out towards a paying customer. I walked out of the business let down by a business I bought from for years. This is why we can t afford to pay people to work when they disrespect, hard working and paying customers like myself, and the business lets this happen because nobody says anything.

  Cameron Greene
a year ago
Couldn't find the bulbs I needed, and trust me I looked through all of them! A gentleman came to help me look and found it way faster than I could have! Excellent service, knowledge and overall great experience.

  Joel Abshier
a year ago
Only been to this O'Reilly one time. My battery was dead, so they came out and tested it. I ended up buying a battery and the guy working installed it for me.I really appreciated the conversation and helpfulness!

  Cameron Ellis
a year ago
Tristan really helped me out today. Tested my battery, checked to make sure it wasn't leaking acid, found me the right part to lash my battery down and then came out and helped me do it! Couldn't have better service, it's why everyone should go to O'Reillys

  Seth Gordon
7 years ago
Quality car parts with huge selection. Most parts available within a day if not stocked. Many vintage model parts as well. Even if your part seems unlikely to be there it is worth calling to see if it is available on the order. Everything I have had to order has arrived very quickly to the store without obligation to purchase. Prices are reasonable as well. Staff is very well informed and extremely helpful. Very pleasant people. They will talk you through almost anything that you're working on. Sometimes picture diagrams can be requested to assist you with your project.

  Lucille Green
a year ago
Most Friendly Staff going above and beyond service. Very willing to help including the manager. I would recommend this location to anyone

  H Leah Powell
4 years ago
These guys are awesome. They ordered a bulb I needed and it was there in less than 24 hours. Nice older gentleman helped me pick out the best paint for my Honda Ruckus too. I'm going back for everything from now on.

  D Gehling
5 months ago
Well, first off, O,Reilly Auto had been a favorite....

  OPeCKiE Productions
3 years ago
I didn't catch the guy's name, but the tall, skinny kid was extremely helpful and patient teaching my wife how to change her own wipers on her car (she's strangely independent like that). Excellent customer service today! Thanks!

  Meg Petrillose
5 years ago
The guy who helped us way really helpful and efficient. He did his suggestive sale nicely (I know they have to do it), and helped us install the new battery and test the alternator (the problem). He didn't give me advice, but he did explain what the reading was very well.

  Katie Torsella
a year ago
Elli was amazing and changed out my headlight, as a non-mechanically inclined person I was concerned about how I was going to change it out. I was in and out with a new headlight in less than 10 minutes!

  Steven Parr
3 years ago
This store just lost my business, they wouldn't replace a battery for me . They said it had to be professionally done. $169 for the battery which I was willing to payThis part was added 17/Feb/2021After receiving the message from the owner, I called customer service, they won't change the battery in my vehicle. I looked it up and it changes out just like any other battery.So as of now O'reilly's Auto Parts have lost a customer, yes I know one customer won't make a difference to them. But I'll take my money else where.

  Steve Baumann
7 years ago
As soon as I walked in, Ken greeted me. He asked what I needed, I told him, he made it happen, and I really appreciate it. I had stopped earlier at AutoZone on the Business Loop, picked my own part, went to check out and waited. And waited. They were busy, but not overwhelmingly. I notice two employees there who should of been able to check someone out. One of the worst customer service experiences I've had - but your team proved to me that I should never have gone anywhere else, these guys (and gals) are great! THANK YOU!!!! (Oh, and you were also less expensive, but keep that like it is, OK?)

  Robert Mitchell
7 months ago
Grayden and staff were awesome changed my battery in my E350.

  Deb Barrett
3 years ago
Very busy. Waited for store to empty out. Dre rang me up. Then he came out and put my new windshield wipers on. Dre's outstanding customer service is why O'Reilly got 5 stars.

  Mr. Garrett
a year ago
I usually use the W Worley O'Reilly location since it's close to my house but everytime I've been there they are always very friendly and helpful.

  Theresa Hyland
4 years ago
I called first thing this morning about replacing the dead battery in my car. Cameron answered quickly answered and found the battery I needed in stock. I showed up 10 minutes later and he installed my battery in the cold without any hesitation. Thank you so much for turning around my morning!

  Kenneth H
2 years ago
I had 5 minutes to get a battery and they kept the store open for me. Even though I made it on time I wrote it on time I made it on time I really want to thank them so much much special my good friend Russ appreciate you

  Nathan Swift
11 months ago
When they say a part will be in at such and such a time, it is so. Great customer service.

  Stickz Record Label
6 years ago
Worst customer service EVER! Got a fuel pump there and sometimes, it went out in 2 months. Called them to get a replacement and they have no record of it. I didn't keep the receipt cause they keep track of it on the computer (usually). Said I have never been there. Been shopping there since moving here in 1998. Now I go to Car quest. Prices there more then half that of Oreily.

  Sherri ODell
4 years ago
Mike was very helpful and sweet. He treated me better than most guys do when you go into a parts store. I will keep going back!

  J B (Socom_Specter)
4 years ago
The current crew at this O'Reillys is extremely friendly, knowledgeable and helpful. I have disliked AutoZone for a long, long time, to the point that I do not shop at any of them unless absolutely necessary.