Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Stanley Chapin
3 months ago
Got in right away and out very quickly. Service people were helpful and friendly. Price was just about what I would expect for this service. One minor negative (for me) was several of my dash controls had been adjusted from where I normally have them set. Overall - very pleased.
Stephanie Jo
a month ago
They did good work. I was in and out in 30 minutes. The entire staff was courteous and professional. My only dislike was they had already removed my engine filter to replace it for an extra charge before asking me. I made them put it back in as I had only requested an oil change. I can change the filters myself and save money. Otherwise, it was a good experience.
Lemar Franklin
2 days ago
Blake and The crew are awesome and always get me right when it s time to do the routine maintenance.. quick easy and friendly!
Randy White
a month ago
Ryu was my tech. He was excited to be helpful, even late in the day (4:00), and was knowledge about your products. Was able to answer all my questions. Was respectful, happy, and even upsold me. Best part was he can drive stick. Give this man his own franchise ASAP!
Shaffer Tina
3 months ago
The guys at jiffy lube are quick efficient and kind. They work hard and fast to service my car and get me back on the road. I would recommend them to anyone. The technician explains what I need and makes necessary recommendations.
Alan asbridge
a month ago
I have never been so angry in my entire life. Horrible, horrible, horrible. Your unethical employee named Ryu deceived me and essentially stole $50 from me. What happened is this: I have been getting my Oil changed at Jiffy lube for many years. I have always gotten the basic oil change for $50. But when I went in to get my oil changed today Ryu suggested I get a different type of oil change than I normally get. Thinking I was getting the $50 Oil change I told him yes, but what he had really done was deceive me into buying the most expensive type of oil change. He then rapidly changed to the next screen and tried to sell me some more stuff. He never told me the price of the oil change I was getting, or the total of my bill. I then sat down and another customer came up to the desk. After about 2 minutes I realized that he hadn't told me the total price, and called up to him interrupting the customer he was with. I said "can you tell me which oil change you're doing and how much it costs." He said let me finish with this customer and then I'll check ". (all of this happening in less than 5 minutes) a couple minutes later he called me up and told me that they were doing the $100 oil change (the most expensive one). I then said "no, I want the standard oil change." He then told me that the oil change was already done and I would have to pay the extra $50. I protested, and said that was not what I wanted, and that he had never told me what the price would be. He refused to charge me the standard price and I left. What Ryu did is nothing short of criminal theft. I have been going to Jiffy lube for over 20 years and I will never go there again. I will also never go to any other MFA Oil businesses including Break Time and Big O tires. And I will tell everyone I know to never go there as well. I am also going to file a complaint with the MO Attorney Generals office, the Better Business Bureau, my state representative, and I am going to dispute the charges at my bank. Ryu is scamming and stealing from people and he should be ashamed of himself.
Ted Gutierrez
2 months ago
The only reason they don t get lower is because there is no zero. Came in for a State inspection and was told 1-1.5 hours. Figured they re busy, turns out the guy decided to go to lunch and worry about it after he had lunch. There were no other cars ahead of me and I ve been waiting for over an hour for this manager Jordan this whole time and nobody knows when he ll be back. Last time I m coming to this jiffy lube and will take our 3 family vehicles elsewhere.
Mary Lorber
4 months ago
Just a quick shout out! Service was quick, professional, and convenient. The personal was outstanding, polite, kind, and courteous! I will be going back for my cars next service!
Brandon Hudson
a month ago
HATE the forced upselling! Going to Plaza Tire from here on out. Should t be made to feel any kind of way for not wanting other services that are 200 and 300% cheaper online. For instance cabin air filter at $30?! It s $8 on Amazon! Do away with forcing your employees to upsell nobody wants to drop $300 at Jiffy Lube lol
Rhonda Shields
a month ago
Jiffy Lube on West Worley did a fantastic job! All team members were accommodating, knowledgeable, and competent. I had a lot of services done on my Nissan Juke. Oil change, tire rotation, radiator flush, and Tune-up and my plugs are hard to get to. I was in and out in an hour and a half. My car ran so much better when I left it has over 210,000 miles and drives like a new car! Bless you guys!
Josh Ward
5 months ago
I've been to this location multiple times with different vehicles. They've replaced my oil pan bolt with a very cheap replacement and on another occasion they've failed to fully tighten the bolt, where I was able to tighten it with my hand easily. Stay away from this location.
Cindy Robertson
a month ago
Exceptional service as always. The staff at Jiffy Lube on Worley continues to provide friendly and quick service for its customers.
Dustin Land
2 months ago
Great location. No hang ups at all. Got in , got out. The work was done correctly and in great time. Will definitely be back
Monika Prost
a year ago
Outstanding service, upon walking in, it took crew 5! minutes to take care of my problem. Fast and courteous. And it Saturday 4 pm - amazing :-DService: Oil changeService: Oil change
Gabriel Davis
4 months ago
The fastest oil change I've been through has me back on the road in 15 minutes not bad price either, and they topped off every kind of fluid and cleaned my window above and beyond every where else
Becky Ward
4 weeks ago
The staff at the Worley Jiffy Lube is always kind, efficient and professional! I go there for all my oil changes!
Hazel and Larry Kerr
5 months ago
Very polite, professional and prompt.Informed of everything that my car needed from there assessment. Very pleased with there service.Services: Tires, Battery, Oil changeServices: Tires, Battery, Oil change
AmyJo Kline
6 months ago
Nice people! Stopped through for an oil change. Quick and easy. They even checked my brakes for me to make sure they are good for the rest of my travelsService: Oil changeService: Oil change
D Gehling
4 months ago
Haven't gone to one here- though, last time in Milwaukee, they forgot my filter and they stripped my drain plug. That cost $30 to replace.
Max arnold
a month ago
Ryu was great. Best Jiffy Lube experience I ve had
JC Kultala
8 months ago
Every person I came into contact with was extremely kind. I was in and out extremely quick. They vacuumed my vehicle, aired my tires and cleaned my windows. Absolutely excellent service. Highly recommend.Service: Oil changeService: Oil change
Alan Eyink
2 months ago
Was able to drop it off and they took care of the rest in a timely manner. Can t ask for much more than that!
Kim Joy
6 months ago
Despite multiple customers in their store, they were still very patient with me and my company vehicle s special billing needs. I really appreciate the professionalism.Service: Oil changeService: Oil change
Mark Phillips
10 months ago
Vehicle Inspection only...I was 30 minutes early, as they did not start inspections until 9am. There were no other inspections to be done in front of me. I was placed in line, behind someone else who had an oil change, tire rotation, lamp bulbs replaced, etc...etc... Everytime one thing was completed, they recommended something else. He had to constantly tell them "no," or "no thanks." They were very persistent, even arguing with him. I will NEVER go back there again. My inspection only took about 15- 20 minutes...once it actually got started.
0nikaze
10 months ago
Rotated the tires, completely forgot to tighten one of them. Started hearing violent rattling on the highway the next day and pulled off to find I could hand tighten the one wheels nuts. Also went out of their way to reduce the tire pressure below the recommended level for some reason so had to fix that as well. I had not asked them to adjust the pressures, they took that upon themselves to do. Oil change seems fine but I don't particularly trust that they know what they are doing there after this so will be monitoring that closely and possibly getting that checked over at my regular shop.Other work they did seems fine, though may not have been necessary to have done, can't hold that against them too much as I asked specifically for it to be done believing there was an existing issue going on with the ac. Would have been nice if they had checked the freon level before replacing, but I suspect they are pushed to make money by the company over double checking the necessity of actions being done, especially more expensive procedures.Techs were otherwise very friendly and pleasant.Services: Tires, Air conditioning, Oil change
Tim and Julie Crockett
5 months ago
Can t say enough positive things about my experiences at this Jiffy Lube! I don t go anywhere else. They are the best!Services: Tires, Oil changeServices: Tires, Oil change
Cari McConnell
a year ago
Well they are faster than an auto shop hands down. My oil change took probably about an hour. The price of an oil change is competitive, but their air filters and lights are expensive. I had a bad customer service experience at this location so I'd recommend avoiding it. But if you're in a pinch and need an oil change quick then it's not a bad option. Stay with your vehicle to avoid the issues I had. Which was basically a phone call with a rude employee. One of their guys did put my plates on for me. Thanks, dude!Service: Oil change
Melanie Blacklock
a year ago
Very prompt and courteous from the start in the drive up lane. (He even opened doors for me)I didn t feel like the services were pushed or pressured on me. I have a military sticker supporting my son s USMC team, he recognized it and I was given a military discount. That was a thoughtful gesture. Once my husband heals from his cancer treatments he will do my oil changes again, but I will definitely recommend and return to Worley Jiffy Lube if I need to.Services: Air & cabin filter replacement, Tires, Wiper blade installation, Oil change
Salah Hassan
4 months ago
They are very good & fast service, but I see the price is little bit high
Gina Lowery
11 months ago
While the oil change itself was fine, the condition they left my car was not. After bringing my air and cabin filters in to show me, they reinstalled them. What they did not do however is reattach the hose leading to the air filter that they pulled free while messing with my air filter. This caused a "check engine" error code to show up within a mile of the shop. Ordinarily I would worry, but since this was the THIRD time they did this I knew what the problem was.Really, how long does it take to check that you didn't pull something loose. Probably should find another shop.Service: Oil change