Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Tachelle Welch
3 weeks ago
The guys located @ Provide and Walnut Street West of Columbia Mo 65203 gave me great feedback on my vehicle. Everything was correct and it kept me on the road! Thank you very much for all your hard work and dedication.
Mary Allen
2 months ago
Had wonderful service and the staff was friendly. The workers were efficient and I didn t have to wait more than 30 minutes. Also, the time before last I had a concern with my oil filter and they noted it in my chart. Instead of me mentioning it, they addressed it and made sure it wouldn t happen again.
Lelia Ferguson
3 months ago
I had shop in Boonville changing my oil and claimed they rotated the tires. My tire censor came on so I went to where I purchased the tires originally. They checked them and said your tires have not been rotated for quite some time. But my timeline for traveling was short.I had to go to Columbia before I could leave. I took the time to stop at Jiffy Lube for oil change and rotate tires. Driving 5 hours was a breeze no shaking in steering wheel.And censor light went off.I will continue to drive there from now on.I felt very safe on my trip.
Fainer Benjamin
5 months ago
Hi Matthew, thanks for reaching out. The wait time was too long. I was there between 30-45 minutes. There seemed to be only two or three workers there, and one of them was taking care of the sales. Probably need more staffing. Jiffy Lube used to advertise 10 minutes or less for an oil change. Maybe that s not part of there marketing anymore.Services: Air & cabin filter replacement, Oil change
Alissa Meyer
5 months ago
This is the best Jiffy Lube in town! I went in on a Saturday morning to get a light replaced on my car. They also told me my car was overdue for an oil change. Joey was extremely helpful and took such great care of me. I am a very happy customer and will be returning for further maintenance on my car.Service: Oil changeService: Oil change
Kara Calton
a month ago
I get regular oil changes here. By far the best in town! Always great customer service and a job well done
Micheal Preble
4 months ago
The manager and the crew are excellent. We needed an oil change, and a few replacement lights. They all helped us get on the road safely. Happy Thanksgiving! :)
Shannon A
3 months ago
A little expensive, but that s not my problem. The issue is the gave me new wiper blades, but one of the old ones ended up in my engine bay. I didn t know this, and it was right before I drove 17 hours from Missouri to Pennsylvania. My dad discovered it while adding coolant in for me. They re lucky nothing happened to me or my car during that trip.
Bobby Caffrey
4 months ago
Service was okay until I asked what my oil level was at during the oil change (something I need to know because my car is having oil problems). The manager told me he didn t know he just does what the guys tell him. I asked him if he could ask the guys what the oil level was. He wouldn t ask because they won t remember they are busy. What do you mean they won t remember? They are literally still working on my car with one other car it the shop. They were able to tell me about the filter, windshield wipers, etc but they can t tell me what the oil level is in my car. Give me a break!
Elizabeth McDermit
a year ago
My metal splash guard over my oil wasn't securely fastened. I drove home with a scraping sound and my local mechanic shop had to help me remove it. I will be reaching out to jiffy lube for reimbursement on the new part.
Kali Lindsay
8 months ago
I absolutely was satisfied with my recent visit to Jiffy Lube! Admittedly, I tend to wait a bit longer than I should in between servicing my car, so there were some things that need replacing or refilled outside of the oil change I went in for. But the man working the desk was so friendly, and he explained everything very patiently.When they noticed that I had no engine air filter (crazy, I know, but I thought it had been replaced at another location), they offered to replace it free of charge! When he informed me I needed a light replaced, I gave the go ahead. When it turned out both needed replacing, he only charged me for the one! He brought my cabin air filter out for me to check it out before asking if I d like it replaced.Overall, I think I found my go-to location for my basic car maintenance. As a young woman, it s hard to trust many locations as companies love to prey on ignorance or inexperience, but I did not feel that at all at the Jiffy Lube on Providence! I drove away very happy and secure! Thanks so much!
Lance Ketchum
2 days ago
The staff was amazing. And they helped greatly. Very clean location.
Bailey West
7 months ago
As I was waiting they had a worker walk out and quit. By the time they got to my car I was there over an hour. The oil I usually use the pump was broke. The gentleman that checked me in felt horrible, but explained the other oil I could use was better and kept apologizing for my wait. So I understood and trusted him. He was so nice and very helpful. I wish I woulda got his name!Service: Oil change
Bob Savage
3 months ago
Great staff with good vehicle knowledge.Very attentive and professional. I'll be coming back.
Amanda Bradley
2 months ago
I usually dread going to get my oil changed but the employees and managers made it wonderful experience. They were friendly and got me in and back on the road in no time!
Bethany Spitzmiller
11 months ago
Everyone here that I interacted with was really nice. I appreciated that the guy at the desk was able to explain services without being condescending (which is more rare than you'd think). Service was also really fast. My last oil change at Walmart took 5 hours, never again. Jiffy Lube was better in every way. My oil change only took like 30 minutes, service was great, and the waiting area had comfy chairs. Wins all around, I'd definitely recommend and go there again.Service: Oil change
Marie harris
2 months ago
Very fast the workers were very nice had a few laughs first time there
Zivile Raskauskaite
4 months ago
Great service and fast delivery. Team was friendly, professional, and very knowledgeable about their work.
Hayli Cox
a year ago
The techs were all kind and responsive, and although they had the unfortunate task of informing me of a problem with my car, they were able to connect me with a trusted shop and called ahead with the issue. I come from a car family, so I know that what they pointed out to me was an issue and very much appreciated their honesty and the work they were able to do there. I appreciated them very much and will be back.Service: Oil change
Guy Bouchard
10 months ago
Excellent service and professional encounter. One of the tech identified a bird nest (no eggs!!) and removed it after showing it to me. We love in the country and this is a problem that happens quickly and can cause a fire.Cost a bit steep, but very happy with service.Service: Oil change
Eusebius
a year ago
I am really disappointed that since I m Columbia I have change my engine oil here and never near their prices are most expensive. Their services is fast but too expensive compare to others I have heard off
Michael O
a month ago
Went in for an oil change and turned into an $1,000 job due to needing a new water pump after a coolant flush.
MAD COW CoMo
4 months ago
Just out of the shop, 1 day ago, got home, checked the oil, it was right on after 1 day...I know everything is proper. Thanks, Jiffy lube!
Reta Collins
6 months ago
I got in quickly for an oil change. The staff was friendly and the waiting area was clean. The oil in my truck was changed quickly and I was back on the road.Service: Oil changeService: Oil change
Grace Korhammer
7 months ago
Great experience! I was clearly explained the difference between the types of piles and was informed that my cars coolant was low. Very nice and very informative workers :)Service: Oil changeService: Oil change
Carson VonAlst
5 months ago
Great experience. In and out with friendly conversation. I would recommend this location. A totally different experience than when I was in STL.Service: Oil changeService: Oil change
Burzurk Burzurk
10 months ago
Second time here and great job, great service. This is the place to go in Columbia, MO for an oil change. The first time they diagnosed and solved a not easy problem - another place had overfilled the oil in the engine. Good quality here.Service: Oil changeService: Oil change
Sheena Roberts
a year ago
Great service and even assisted me with my Jiffy Lube coupon. I lived in KC and the other Jiffy Lube off Paris Rd said my coupon was no good there .It pleasant to find people with real customer service skills that go the extra mile to make your oil change a breeze. Love the team atmosphere and the fast & efficient service.
Yolanda Hernandez
9 months ago
The shop was clean, and the techs measured my oil to make sure I received the correct amount. It did not take long at all. I will be back. They were nice & professional.
Angela Haigh
a year ago
Excellent service!! I ve been using this Jiffy Lube location for several years now. I never really pay attention to the stickers they put in my windows. I just take it a couple times a year and call it good. Well, this time the Manager actually said your not due for a change yet they didn t just take my money anyways! They topped me off and pointed out some new issues with my car instead. When I asked how much? They said nothing. It s part of the service. I had no idea. They topped off my fluids, showed me that the quality of my Oil and Transmission fluids was doing well! Even explained an oil leak that has started and showed me a vacuum line that needed repair. Preventative maintenance is key to the health of an older vehicle. I think these guys are taking great care of my car! In turn they are taking care of me!! Thank you, Jiffy lube, for taking great care of your customers!! Keep up the great work! Services: Transmission, Air & cabin filter replacement, Auto engine diagnostic, Oil change