BMW of Columbia, Missouri

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Chip Gentry
2 weeks ago
An epic repeat experience with BMW of Columbia. And it all starts and stops with Curtis and the way him and his team treat you like family! He rolled out the red carpet for my daughter for her first car purchase helping her learn and grow on top of making it fun! Thank you doesn t cut it Til our next journey!

  Tara Hoos
2 months ago
I bought a car here in March 2022. A stunning 2009 BMW 128i. Red. Convertible. 6 Cylinder (and I like power). I fell in love when I saw it online. Now, not to take away from a good review, I need to give some back story. There have been issues (I was mostly concerned at this point by the hiccups in the transmission at lower speeds) and I felt too many issues coming from a dealership. Long story short, I ended up speaking to Rusty Drewing. He was very gracious and willing to hear my concerns because this is his name and reputation as a business owner. He made no hesitations in offering to have my car completely looked over and hooked up to be scanned. He gave Jeff (the manager at BMW Columbia) my number. Jeff called me the next morning and we set up a time to bring my car in. Then we had an ice event and Jeff was accommodating in me rescheduling to the next day. There I met Jonah in the service department. Very lovely and patient man. He asked all the questions to understand. They drove it, hooked it up.and found no codes. They kept it to check again the next morning. Still seemed fine. I went to pick it up (in a fabulous loaner btw...gorgeous and all the options). When I got there they had completely detailed my car and put on my new trunk ornament (because my old one had paint peeling). I feel confident that my car is fine and safe due to the customer service and care provided. I appreciate that Rusty, Jeff, and Jonah took the time to listen to my concerns. Maybe someday I can buy another newer bright red Convertible from them because I would.

  David Savic
4 months ago
I have officially been a Client Advisor at BMW of Columbia for a year as of today! I am grateful to be in such a welcoming atmosphere, both as an employee and a customer. I am passionate about helping others and I love what I do. I enjoy selling cars and working with all the incredible people within this organization!The company does a phenomenal job building their culture and reputation. Our owner, Rusty Drewing, truly values his employees and their families, and he wants what's best for our success. Our general manager, Jeff Simmons, ensures that everything runs smoothly and that everyone has a great time. Our sales manager, Steve Veros, loves putting deals together and seeing our customers happy. Our service manager, Kevin Kite, and our parts manager, Bob Beyer, are here to assist you with servicing and maintaining your vehicle. And, of course, our business manager, Adam Miller, is here to make everyone giggle, always bringing in positive energy.As a client advisor, I have been given the opportunity to help our wonderful customers purchase and service their dream cars, and I continue to get ongoing support from my management at how I can best serve my customers and provide the fantastic experience they deserve.Customers are our top priority. The main emphasis is on customer service, experience, satisfaction, and loyalty. You enter the store as a customer and drive off as a friend. And, in the meantime, you get a top-notch experience!Not only has the BMW of Columbia been voted among the best places to purchase a car in Columbia, it is also undoubtedly the best place to work for in the automotive industry.If you are considering a place to purchase a car from or to work for, I highly recommend BMW of Columbia!

  Barry
3 months ago
Dusty was great. Had the same deal at 3 other dealerships but it was his personality and professional attitude that swung the deal. Adam in finance had us out the door in 10 min. Great job guys.

  Sarah Mohawks and Makeup
2 days ago
I recently bought a car from Brad Davis and he made it the best experience! He was friendly and fast it didn t take all day! He got me a great extended warranty and just really took great care of my husband and I. If you re looking for a great experience, ask for Brad!

  Shreve Bentley
4 months ago
Fantastic car buying experience! David Savic was terrific to work with. The manager, Steve, came out to make a great deal that I couldn't resist. I'm driving away in a brand new M240i and I love it. Adam in financing made the paperwork super easy and no-fuss. If I want another BMW, I'm absolutely coming back to Columbia!

  Trina Morris
a day ago
I took my 3 series in for a diagnostic check since I hadn't driven my car in nearly a year (I only drive during summer months). The service I received was top notch from end to end. The Service Dept representatives were extremely thorough, professional, and responsive. I also received a video while my car was on the lift. The master technician walked me through each part of my vehicle where concerns were noted, so I could clearly see through the video each part of my vehicle being quoted for recommended repair. The service I received at BMW of Columbia is unmatched by any other service dept. Thank you so much BMW of Columbia for providing 10 out of 10 service.

  Jordan Munn
2 weeks ago
Brad, Steve and most importantly Curtis were instrumental in an amazing experience at BMW. I am Incredibly satisfied. The team there all work diligently, even putting in extra time after hours to make sure the deal went through. They were knowledgeable on the products at BMW. They were tactful with their approaches, and they were mindful of their conversations. I m a disabled veteran now and I can t say an express how much I m appreciate BMW service to me as a customer.

  Brenna Gunn
5 days ago
There s a reason Josh Reichlin has been the salesman of the year for over a decade. He was wonderful to work with and got me the exact vehicle I wanted. Adam Miller was also a fantastic and made the signing and purchasing process easy and enjoyable. You won t get better personal care or vehicle options anywhere.

  Bare Beauty Aesthetics
3 months ago
I love this dealership and how easy and effortless it was to find my new car. Curtis was amazing and super knowledgeable. Adam made the finance part easy and stress free. Would not go anywhere else!

  Mary Freeman
a week ago
Josh Reichlin made this a fun car buying experience. After talking to me about what I thought I was looking for, he went above and beyond to find me that vehicle at a fair price. This is my second purchase from him and will not go anywhere else. From sales to service to next purchase I have enjoyed doing business with BMW of Columbia. Thank you!

  Kayla Mata
4 months ago
Went in to the BMW of Columbia, MO dealership today to do a pre-lease inspection in hopes of buying out our lease. After the lease inspection was complete, we inquired about possibly trading the vehicle in and purchasing a new vehicle. After running some numbers we decided on purchasing a new vehicle. Dave Watson was transparent, knowledgeable, and made the car buying process extremely easy. Brad Davis assisted us when it came to financing the vehicle and worked closely with us to make sure we could get the price within our budget. Overall great experience with BMW of Columbia and would highly recommend.

  Michael Lange
a month ago
We just picked up our x5 that we bought from Curtis he went out of his way to make sure we was happy if you need a new car or used car i would recommend him he's very down to earth and easy to talk to awesome job we will be back to buy another car from him thanks alot for the easy experience .

  Helene Wiese
a month ago
We recently had a fantastic car-buying experience at Columbia BMW! From the moment we stepped into the dealership, Dusty provided exceptional service, guiding us through the process with expertise and enthusiasm!! Steve, the manager, personally ensured that we got a deal that met our expectations, making it impossible to resist driving away in our beautiful pre-owned 2024 BMW. The seamless transition into the vehicle was thanks to Brad in financing, who made the entire process a breeze.BMW of Columbia's team and dedication to customer satisfaction have undoubtedly made it our go-to dealership for all future BMW purchases. Thank you! Helene & Donn :)

  Gary Anspach
2 months ago
We could not be happier with our experience at BMW of Columbia!We walked in without an appointment and met Dedrick. He was absolutely fantastic, professional and personable. He was very patient with us and offered great advice. He made the test drives easy and fun, he attended to every need and answered every question we had.Curtis was also great, fair and honest during negotiations and provided us a lot of information about the vehicles we were considering. Brad was a pleasure to work with as well. Professional, knowledgeable, and flexible.I would not hesitate to recommend BMW of Columbia to anyone looking for their next vehicle. You can easily see how the entire staff is dedicated to taking care of their customers. We are very appreciative of how flexible and how willing they were to accommodate all of our requests and we are certain they will do the same for you.Thank you so much for helping us with our new BMW X2!

  Matthew Long
4 months ago
After finding a specific car I was interested in online, I called the dealership and was connected with David Savic (David with an accent). Within 5 minutes, we had a FaceTime going to show me the vehicle (I live in Denver). After liking my first impression of the vehicle (a used Tesla), David offered to get the car washed and up on a lift so we could inspect in more detail. I appreciated David for being so thorough in his inspection - I've looked at other vehicles online at other dealerships only to show up and find damage not discussed over the phone. David was awesome to work with. We agreed on a price and I flew out two days later. The dealership sent Robert to pick me up from the airport and drive me two hours back to Columbia. There I found my future Tesla all shined up and charging in the dealership delivery room. I took it for a quick test drive, finalized payment, and drove off back to Denver. Everyone was great, especially David Savic! They've got a gazillion 5 star reviews and I am happy to add one more. I wouldn't hesitate to buy another car from BMW of Columbia.

  Brittany Gander
4 months ago
Joshua Grantham and Adam Miller are absolutely amazing and very dedicated to their customers! They definitely go above and beyond. I ll never take my car business anywhere else. I also want to give a shout out to their GM. AMAZING PEOPLE

  Trudy Frank
a month ago
Our salesman was Brad Davis and he did a tremendous job throughout the whole process. I highly recommend him for your vehicle purchase. The dealership overall was great to work with, and we absolutely love our new BMW X3!

  Caden Moellering
6 days ago
BMW of Columbia has always got my car fixed with great service. Service Advisor Jonah Ganaway is my awesome and always helps me, from helping me with my warranty company not even through BMW to always getting things fixed at an amazing price! I am super thankful for him!

  Mateo Galvis
8 months ago
I had an amazing experience with BMW of Columbia. I purchased the car sight unseen and 2000 miles away but Dusty Volle made it as easy as possible.I was searching for a used 2018 X5 with specific features and, after much searching and poor experiences with local sellers/dealerships, I expanded my search nationwide. I found the right car at BMW of Columbia and, still undecided on buying a car out of state, got in touch to check availability and service records.From there, Dusty was incredibly helpful. I received prompt replies to all my questions and the dealership had no issue with getting me a pre-purchase inspection at the independent shop of my choice and sending more detailed pictures. When a price was negotiated, there was no pushiness and I could always sense the team was working to provide me with a professional experience. It was this way all through the process, including multiple delays from the carrier I booked, requiring Dusty to stay at the dealership after-hours waiting for them to arrive.The car arrived clean, as described, and with a full tank of gas. It's no surprise that the reviews for the dealership are so positive and I'd have no problem recommending Dusty Volle, Brad Davis, and the rest of the team to anyone.

  N Schaffer
2 months ago
By far the best dealership experience we have ever had (and we've had a lot). Went in to get an idea of what we wanted, left with a brand new BMW. Curtis was patient as we drove three different models that we thought we were interested in, suggested a fourth that blew the others out of the water. No pressure from them to upsell you on warranties or anything like that. We had a blast in Adam's office, and he didn't try to rush us out the door even though it was after hours by this point. Amazing job guys. Cheers!Nat & Jen

  Svengali
4 months ago
Great place to purchase a vehicle. Josh R made it really easy to make a decision. His knowledge of the Vehicles was very impressive, and he was able to answer every question I had. The financing part was just as smooth. Adam M is very organized, and the paperwork portion went fast and efficient. He was able to explain everything to the point I had no questions. Very rare at a dealership.

  Hannah Savic
2 weeks ago
I recently had the pleasure of purchasing a 2012 Honda Accord from David Savic at BMW of Columbia, and I cannot express enough how satisfied I am with both the car and the exceptional service provided by David.From the moment I walked into the dealership, David's professionalism and expertise were evident. He took the time to listen to my needs and preferences, and he guided me through the entire car-buying process with ease. What struck me most about David was his genuine passion for ensuring that I found the perfect vehicle for me. His knowledge of the Honda Accord, as well as his willingness to answer all of my questions, made me feel confident in my decision.Not only was David an outstanding salesman, but he also went above and beyond to ensure that I was completely satisfied with my purchase. He made sure that the car was in pristine condition and took the time to explain all of its features to me in detail. It was evident that he genuinely cared about my happiness and wanted to make sure that I left the dealership completely satisfied.As for the car itself, I couldn't be happier. The car is everything I was looking for and more. It drives smoothly, has excellent fuel efficiency, and is packed with convenient features that make every journey a pleasure. Thanks to David's guidance, I feel confident that I made the right choice, and I look forward to many years of happy driving ahead.Overall, I can't recommend David Savic and BMW of Columbia highly enough. If you're in the market for a new or used car, do yourself a favor and seek out David's expertise. He will go above and beyond to ensure that you drive away happy, just like I did. Thank you, David, for making my car-buying experience such a positive one!

  Emily Zimmermann
a week ago
David and Caleb made it so easy for me to find a new car. They are so helpful and thorough when explaining and going through the process. I would definitely recommend them to anyone who is looking for a new car!

  mark baxter
a month ago
Bought a cat today there. Our salesman Curtis Jahr was awesome. Made it very simple. We actually went to look at a different car and he went out of his way to get cars from even other dealers close by to make a sale. Would recommend for anyone looking to buy a car to talk to Curtis

  Nikki Jurisin
5 months ago
I found a car online and inquired about it. Dusty reached out and helped me with my purchase all online. He had the car delivered to me within a couple days! Every text i sent with questions Dusty was very quick to assist. Thank you BMW OF COLUMBIA, MISSOURI.

  Jerrod
3 months ago
BMW of Columbia offered a premium service that valued my time, trade in, and preferences.David Savic is the reason we went out of state for the purchase of our new vehicle. He took the time to go through and find out exactly what I was looking for before we made the trip. He did not waste time getting to the important details all while delivering an authentic experience that I will have a hard time finding anywhere else.Adam Miller handled our finances and took the time to explain any questions while making sure we were satisfied with our purchase. The owner gave us a gift as he was leaving that we brought home as a souvenir. Top tier customer service at a dealership that I would recommend to anyone.

  Nick Freeman
7 months ago
This is a fine place to purchase a vehicle. I highly recommend this dealership. Everyone on the sales floor I spoke to was polite and professional, especially Dusty, and test driving the vehicle I was interested in was a breeze. The final purchase itself went smoothly and quickly. I will say, that if you are the kind of customer who does not want a service agreement, be adamant in your final negotiations. I had one issue with my vehicle after purchase; the alternator went out less than a tank of gas through the vehicle. The vehicle was old and this sort of thing can happen, but BMW went above and beyond to assist with this situation and I am very happy with my purchase. Jeff runs a good operation here!

  Katie Kersey
4 months ago
Adam was a great finance manager and made things happen for us! So great to work with and went out of his way to get us a great deal.Josh G was an AMAZING salesman. Super easy to contact and answered all our questions in a quick manner. Josh made sure we got exactly what we needed and helped make it happen. Will be back again!

  Vikas V
8 months ago
Ask for Curtis Jahr he is�the best! I had a wonderful experience purchasing the vehicle and is one of my best moments. The entire process from test-driving to finalizing was efficient.Curtis Jahr is very patient, listens very accommodating, and is very helpful. I have test-driven various models and explained all features in detail. I was mentally prepared for the oncoming pushy salesmen .But he was suggesting what's best for my needs. I finally came up with BMW 3 series for my needs. I got a very great trade-off value for my used car. He got me a better insurance rate at state farm than my current Insurer.The negotiation was transparent and hassle-free�no crazy markups.For finance, my file was sent to Brad Davis. I was chilling in the gaming arena and in 20 minutes Bard came up with finance options. I got a great apr and the deal is closed.I got 5-star service at every step!In our culture, we don't get new things on New Moon Days or Solar Eclipse days and my mom is very adamant about it. They provided me with pick-up�and drop-off service from COMO to JEFF.I was in and out for around 1.5 hours and was easy. Usually, car showrooms are boring to me.Thanks a lot, Curtis Jahr, and Brad Davis. Appreciate you, guys.Excited!!! to get my baby tomorrow.