Big O Tires

4.3 (493)

  2300 Business Loop 70 E, Columbia, MO 65201
  (573) 554-3707
  bigotires.com
  Claimed

Auto repair shop Auto air conditioning service Auto electrical service Brake shop Car battery store Car repair and maintenance service Tire shop Transmission shop Truck repair shop

Accessibility

  • Wheelchair accessible entrance

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Sherian Raymond
3 months ago
I usually only work with Big O Tires on the south side, but due to a flat I went to the closest one. I was pleasantly surprised they treated me with the same urgency and kindness than the guys on the south side! This shows me I made the right decision to keep my loyalty to a company that is consistently showing wonderful qualities in an auto shop .which we all know is unheard of! Thank you guys at the Big O Tires on Business Loop!

  Karly Baird
4 months ago
0/10 stars. We had a flat tire and called them to see if they had a specific tire for us. They said they did and could have us out in an hour. Mind you this was at 7am. We get there and one man was trying to tell us that they could not do just one tire they needed to change all 4 which would be almost 1300$. We tried to tell the guy that you absolutely can change just one of them we do not need all 4 just the one, ( we did it a few weeks ago). And the man refused and handed us our keys back. We got the manager and he looked in the owner's manual for the car and told us that they can do just the one. The first guy that told us no must have been pissed for looking like an idiot and proceeded to take 5 hours to the tire change. We didn't leave until 3 in the afternoon after being there since 8am! Extremely unprofessional workers that wanted to jerk us around for extra money then proceed to take extra long because he was in the wrong. I do not recommend and don't let these money hunger workers tell you misinformation. Waste of time and extremely unprofessional service.

  Josh Turner
2 months ago
Everything hasn t always been perfect. I have had some issues but it is how those issues have been taken care of that keeps me going back. Brian Ronchetto has made sure to take the steps to keep my vehicles running smoothly and us satisfied. All businesses need more Brian s.

  Stephanie Kietzman
4 months ago
My daughter hit a curb and caused damage to her tire. Jeff at Big O Tires in Columbia MO took excellent care of her by replacing her tire the same day. Just in time for her to make it home for the holidays. Much appreciated!

  Thomas Mcnair
a month ago
Not the best experience here took my car in for tires and an alignment, when we were told it was done when we got there the alignment hadn't been done, they gave us a free oil change coupon which is a nice gesture. But when we went to pick it up after the alignment there was some tire missing out of the side wall and was told we probably hit something, we didn't, and there was nothing they could do about it.

  Jack Hitt
5 months ago
I went in to get an inspection and after finding out there was a long wait I was told that I could make an appointment for the next day at 5:15. When I showed up at 5:11 for my inspection it took 5 minutes for someone to even greet me in the lobby and then at 5:20 I was told I didn't have an appointment and that I couldn't get an inspection because it takes 45 minutes and they closed in 40. When I tried to make another appointment for the same time the next day I was told they don't make appointments after 5pm.

  Chasity Watson
a month ago
So very nice and informative, to me they seem understanding of my financial stance and was able to game plan what I should focus on first and will come back for eventually when I can.

  Michael Harrod
7 months ago
Traveling through Columbia MO one of the back tires on my dually went flat. I had planned on replacing the back 4 tires when I got home too late. My hometown Big O referred me to the Big O on the Business Loop in Columbia. It was late in the afternoon and they were able to work me in and was able to replace the back 4 dually tires that I wanted. Highly recommend Big O. Prompt and courteous service. They were able to get me back on the road. Thank you and thanks to crew for doing a great job.

  Katelyn Bailey
2 months ago
Honest people who have sympathy for the stress of car troubles. Exceptional customer service. I would recommend to my friends and family because they are honest and professional.

  Sandra Whitaker
2 weeks ago
Very friendly and knowledgeable staff. Got my tire changed in a timely manner.

  Kristy McDonald
8 months ago
These guys were amazing! Traveling through, brought my truck in for a shimmie, they perfectly balanced my tire and found a weak spot in my breaks. They were able to perform the repairs so quickly, provided me with transportation while I waited and were very kind in the process. I would highly recommend!

  Angela O'Brien
a month ago
Definitely will be back. They got my vehicle in and got everything fixed for a reasonable price.

  Fred Williams III
a month ago
I needed some tires. Big O has the best rates and the best service with the warranty package. Best tires in the city!!

  Kay T.
3 months ago
The staff at Big O tires were wonderful. They checked my car, explained what was happening..Good service, good staff..

  Alex Gooden
7 months ago
Amazing service. I had a flat occur in the middle of a road trip (one of the most frustrating experiences), but Jerome and team at Big O took great care of me, finding my odd sized tires and getting me on my way ASAP. They even check in to make sure I'd made the rest of my journey safely.Thank you!!!!

  Kyle Saunders
4 months ago
Best nation wide franchise. Best tire warranty. And when you don't buy their tires, they still fix flats at a very reasonable price to keep you moving!

  Jessica Giles
2 weeks ago
I don t trust any other place with my car. They are professional, timely, and trustworthy!

  Kat LegalShield Bs Solutions
10 months ago
Kent and I needed 2 new tires, a new rim and the chip in the window fixed and had the best customer service experience! Although the store was busy, phone ringing non stop, Jeff, at the counter was personable and so professional! He was calm, cool and confident in his demeanor! Five star service by the team!

  Bryan Mayhan
4 months ago
I've been coming to Big O since before it was Big O. I buy all my tires here because I get lifetime service and care for the tires, and they can readily fix other issues as they come up, AND they stand behind their work.

  Sherry Morgan
9 months ago
I've been a customer of Big O Tires for a long time. Every time has been a great experience. This time I had a slow leak in one of my tires. I was in and out in no time. Friendly people and great customer service. I will continue to go to Big O Tires for myauto repair needs. Thanks Big O Tires!

  Samantha Gerb
a year ago
I ve always had great experiences at Big O Tires. I recently went in for a tie patch, and they got me in and out quickly. The front staff were super friendly and went above and beyond to make sure I was taken care of and they answered all my questions. I ve been going to Big O Tires, and that has always been my experience. They even helped me out once by finding me a new tire bolt after mine was lost and installing it at no cost. They are great!

  Josh Allen
8 months ago
I dropped my truck off on short notice and they got to it the next day and did an amazing job aligning it. I put control arms on myself and didn t exactly do it right and they fixed it with no issue. 10/10 would recommend

  Sheila Hughes
2 months ago
Friendly and helpful staff. Took great care of me! Very impressed!

  David Kline
5 months ago
Next day service, fast service, and affordable. All good things you need when you have a car issue! Will return.

  Hannah Kingsbury
a year ago
I have a great vehicle that is starting to need maintenance and repairs simply due to the age of the car. I have came here several times for various things as they always have great service at reasonable prices and most recently for what I thought was going to be a pricey repair. The incredibly knowledgeable team here took another look for me and found the real issue which saved me a ton of money and time! I absolutely recommend Big-O tires off Business loop 70 to anyone.

  Quinn Barber
7 months ago
Fantastic, professional service. They were very busy but still got my flat tire patched in a quick and efficient manner. Thank you!

  clay rucker
9 months ago
Working in the Columbia area and had a tire go bad. Called big O close to 5 to see if they had a tire. They had one in stock and Jeff told me to be there at 8am. Jeff told me his name about 6 times which I thought was odd. My boss said they probably get commission. So I showed up in the morning and was told the hands hadn't showed up and should be there by 9. Fine whatever I understand how hard help is to find I get it. My pickup gets pulled in at 9 for ONE tire change and I don't leave until 10:30! The price was a tad high but it is my company truck so whatever no dime out of my pocket. But my problem with this place is while I sat and waited I listened to nothing but scamming and predatory sales. Every car was "over" on oil change. When owners told them they were not over he simply said the tech must of read the miles wrong and he would personally "double check". One car he told the owner it was completely out of oil and needed 5 quarts. Three instances he told the car owner that thier tires were dry rotted and if they drove the interstate they would all blow and they would spend 500 dollars on a wrecker or get in a horrible accident. One young lady he told this was almost in tears, her car I seen was pretty new. Another lady was there for something and he came in and told her that all the TPMS sensors were wore out. He did that tactic twice. Every call Jeff was on he was just upselling like crazy. In a bigger town here in Columbia you can get away with that because people simply think Jeff is "looking out" for them and that's why they have a good rating. DO NOT GO HERE!!!! It was extremely uncomfortable sitting in there listening to this type of scamming especially being a mechanic myself. I had always heard how automotive shops in bigger city's will scam owners, especially women but never actually saw it myself. It's a sick practice and karma will get JEFF one of these days. Unless you're in a horrible bind avoid this place at ALL costs.

  Carrie Brown
4 months ago
Always good friendly service. Oil changes and tires reasonably priced.

  michael conyers
a year ago
I have had nothing but great luck here. All my tires wheels and all the work I ve had done to my jeep. I am very pleased with. I had it rebuilt from the ground up new suspension transmission. Turn it into a crawler great jeep, great mechanics job well done thanks guys.

  Monty Hitchcox
7 months ago
The ABSOLUTE best tire place in Columbia. The staff is very professional, polite, and knowledgeable. I am always amazed how fast they get you in and out.

  Opening Hours

Monday 7 AM-6 PM
Tuesday 7 AM-6 PM
Wednesday 7 AM-6 PM
Thursday 7 AM-6 PM
Friday 7 AM-6 PM
Saturday 7 AM-4 PM
Sunday Closed

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