Walmart Auto Care Centers

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Jay Husen
4 days ago
I had full synthtic oil change done. 2 days later I heard noise from under my car and when I looked I found the metal heat shield piece had fallen off and was touching the ground. I had to remove it for now until I go back next time and see if they can reattach it.

  Tom Stauder
5 months ago
They have always done a great job with my vehicles. I recently had an oil change which was very fast and cost was great. They caught a problem with a transmission oil cooler line and found my transmission oil was very low. My transmission would have suffered severe damage if they had not caught this. Thanks to Chris and everyone else who works there!!! Tom.Services: Tires, Auto battery replacement, Tire rotations, Vehicle Inspection, Oil change

  Veronica Country
6 months ago
Lady really helped us out on our cross country trip. We're so grateful they were knowledgeable about our situation and they were able to fix it quickly. Such a good crew! We're glad we made the stop and we're safely back on the road! Services: Tires, Tire rotationsServices: Tires, Tire rotations

  Drew McKeown
2 months ago
Love the auto guys at this location.One of them can't talk to you without cracking a joke, but it's all in good fun.

  Skylar Bohannan
2 months ago
Zach and i think Austin (Helped patched my tire) do some great work. Easily was able to help me patch a tire and it was all covered with Walmart warranty!

  LaTrece Weber
3 months ago
David and the guys are professional friendly and respectful. Anything I need they will try their best to help.

  Rochelle Johnson
5 years ago
Bill, Gary, Chris and Brandon were very professional, and provided a positive and peaceful environment for the customers. Despite previous reviews, the men were very friendly, honest and knowledgeable about car and tire care. I enjoyed the short wait time and customer service I received. That being said, I have only had my tires on now for 24 hours and I must say no complaints thus far. Thank you guys and you rock!

  Christine Hall
a year ago
It's so hard to get anyone from any department on the phone. Walmart has seriously went downhill so quickly over the past couple years. The company makes profit hand over fist; yet they refuse to pay their workers a decent wage that would put an end to their staffing issues. Walmart does not care about the customer like they used to. I'm so sick of their bare minimum, love it or leave it attitude. I chose to leave it.

  Burton Campbell
4 years ago
Arrived at 9:15 am. Was told it would take 2 and 1/2 hours for the standard oil change and to fix a slow leaking tire. Three and a half hours later I was told the car was ready to go only to find that the interior vacuum (part of the standard service) was obviously not completed despite the invoice saying it was. So...I am still waiting while service is now being done. Manager Dave was apologetic and blamed a poorly working vacuum and the loss of a nonworking tire bay. He seemed as frustrated as I was. Walmart needs to invest in equipment and additional staff at this location.Update: 3 hrs and 43 minutes later, I am finally out the door.

  Mike Tofari
8 months ago
New tires on van. Quick service. Barely had time to get a couple of things in the store while waiting.

  Taylor Tipton
a year ago
I had no ideal what i was doing and the helped me get the battery for my car, installed it for free, and it was all done in 10 minutes!!!

  Steve Boone
4 years ago
Worst service you can get anywhere. Jon the tech is rude and incompetent. Got there today at 8 am 2nd in line. I asked for an oil change and free tree rotation. Told Jon I purchase my tires there and he look up my phone number to confirm They said come back in 1 hr which I did. I did not see my car in bay and asked where it was. Service guy said what type of car and I told him. He said your car is next. I waited another 30 minutes and finally asked where is my car. He pulled up the ticket and said my car had been done for 30 minutes. As they rang me out I ask did you do the tire rotation. They said NO it was be another 60 minute wait. After 3 hrs in Walmart on Sunday moring my car was done. I asked did you vacum out the seats and the Snippy Jon said YES. I get in the car the seats were NOT vaccumed. I went back into the dreaded auto center and said the seats were not vacuummed. The tech come out to the parking lot throws the chain to the bay across and pulls my car in to vaccum.. THey did not clean the windshield which is part of the lube special. I leff came home and call the walmart store manager to complain and I been on hold for 30 minutes because the walmart operatore is saying the Store Mangager is not answering his page. This was my first time purchasing tires at a Walmart becuase the offered free rotation and emgerency tire service. It is not worth it. The 2 people in the waiting room were both saying the same thing. Terrible service attitude,. Terrible Work ethics Terrrible experience.

  Shelley Mullins
4 years ago
I had a nail in my tire all week trying to get a new tire I ordered from Walmart online (cheaper to order it myself rather the store) and delivered to the St. Peter's Wal-Mart. I stopped by st. Peter's 3 days in a row once my tire arrived, they were busy. I got my tire and decided to go BACK to chesterfield location. They are very nice, not crowded like st Peter's and my tire was mounted and finished under 30 mins. Thx Chesterfield guys!

  Hero
4 years ago
Like all Wal-Mart's the auto center is a long wait...thats everywhere. The service was good and the price for a synthetic oil change is morw than half the price at ither places. This location is one of the better ones. Fyi get there early and go on a weekday.

  James Bee
7 years ago
Terrible customer service. I was told I'd have my flat on my work truck fixed by the afternoon and I'd get a phone call when it's ready. 6:30 comes around and no phone call, so I gave them a call. I spent 25 minutes trying to get ahold of their department or a manager to see if my truck was finished... no answer... I tried to call them 3 more times the next day still no answer. When I asked them why wouldn't they answer the phone, they replied they were busy, dispite the fact that, at time of drop off and pick up, there was nobody even at the counter.Bottom line. Terrible customer service.

  H F
7 years ago
Sunday scheduled and posted OPEN 8AM for Auto Service Oil Change. Insufficient staff/ techs available to work car.Customer irate called previously was advised 8AM.NOT open till 9 !!Poor service!10 AFTER 9 Still, not open bay. Staff confused.No idea what is going on. Going to Valvoline down the road in future.

  Brandy Holtsclaw
a year ago
They're definitely the best around. Almost don't want to tell anyone otherwise they'll be even busier.

  Robert Sanders
4 years ago
Took 15mins to be help, me and my car were the only customers. Customer service was ok, took an hour lomger than promised

  Rebecca Ross
8 months ago
Very slow even when it's first come first serve early in the morning

  Corey Schaaf
6 years ago
Calling to see if my car is available and no one answers the phone. I keep getting transferred and the phone rings and rings ... would be nice to know when you close or if my car is even ready for pickup.

  Julieanna Moreno
a year ago
Absolute GARBAGE of an auto center. Save yourself the time. Dobs is in the same parking lot just drive around.

  Engy fayek
2 years ago
Travon is the best in the auto care center. Been there for a while and he knows his stuff.

  ping001411
5 years ago
Nobody there for the 1st 10 minutes then when they showed up they were too busy to wait on me for the next 10 minutes finally left.

  Autumn Pickard
4 years ago
Awesome service, I'll go back even though its out of my way.

  Thang Manh Ho
9 years ago
Your hour is to 11PM today (check online). I came at 8:45 and you were closed.

  Blake
5 years ago
Rude, can't mount tires properly. Honestly a joke. Go somewhere else.

  Apocalyptic Racing
6 years ago
No one at the counter to take my money and give me my truck. This is a joke.

  James W
2 years ago
Affordable service, but sloooooow.

  James Elgin
a year ago
Good people and service

  Darniece Davis
a year ago
Great employees!