Ott Automotive

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Ruby Rocker
3 days ago
Friendly and trustworthy repair shop. These guys really know what they're doing. They have top notch diagnostic equipment and showed us what was wrong. I used them for an inspection, headlight wiring repair and to replace an oil pump in different vehicles. Competitive pricing and they get your vehicle done in a timely manner.

  Steven Trolinger
a year ago
Happy to Finally get good service.Rich and his new shop Manager were so good to work with.Aside from the quality work I received from his crew , I feel Rich and his staff took the time to build a customer relationship. I respect that. I will definitely be back.I highly recommend this place !Service: Steering & suspension repair

  Stacey Loveless
a year ago
These are kind and honest people who helped us tremendously, when we needed it most. We are so thankful for their honesty and generosity. They got my car up to task so it would pass inspection.Services: Tires, Wheel alignmentServices: Tires, Wheel alignment

  Karla Robinson
a year ago
Honest, friendly and willing to work you in when you have a immediate concern. They stand behind the work performed and are upfront with labor and parts pricing. If you are searching for a mechanic you can trust, look no further. This small town business is your place.

  Jacob Burns
4 years ago
How absolutely amazing to find a shop like this one. We were over 2 hours from home and stuck on the side of the road and the folks at Ott went out of their way to not only fix our car on short notice but to help us every step of the way, from getting to their shop (and it was amazingly clean. Something you never see in an auto shop) to offering local food suggestions while we waited. I cannot thank the amazing crew and staff enough for their work and extra effort.

  Loretta Brower
a year ago
Otts has always been good to me. When I've had an emergency, they have worked with me on payments. They are a great bunch of guys & Brian is the best!

  Jeff Wood
4 years ago
Great service center. Brian is the best mechanic for miles around.He figured out wiring issues on my diesel when no other shop could. Very satisfied and would send my clients and family there every time.

  Wendi Rose
7 years ago
I highly recommend Ott Automotive for all your automotive needs. They are a family oriented, friendly, local business. I am a widow and a single mom that needed a trustworthy mechanic and I definitely found that in Ott Automotive. Every appointment that I have had has been very pleasant. They are honest and upfront about any repairs that may be needed and will give you the least expensive option to repair your vehicle properly. Parts that may be needed arrive while you wait to make it a very convenient experience. Everyone is extremely friendly and helpful. You will become a repeat customer knowing that your vehicle has been taken care of properly and honestly.

  Trisha Jones
6 years ago
I highly recommend Ott Automotive to anyone with any mechanic work or inspections needed. Brian Sr. And Rita are both professional and go above and beyond to make me feel and informed comfortable. Their prices are also very competitive. They are the perfect example of why it's best to go with local family owed companies!

  Cherri Elder
a year ago
Thank you Otts Automotive, I came in with a flat tire and needed my tires rotated. I told the owner that I was going on a road trip and he personally took care to make sure my car was in tiptop condition... I highly recommend this family owned business... Thanks Again, Cherri ElderServices: Tires, Tire rotations, Wheel alignmentServices: Tires, Tire rotations, Wheel alignment

  Lil Key
2 years ago
I Read All These Reviews and it sounded good so I gave this shop a try and I totally regret it I WILL NEVER IN MY LIFE GO HERE AGAIN!! they told me Multiple times it will be done this day and that day I called them so many times asking them how my car is doing is it done yet they gave me so many excuses on why they haven t started on it and of of them excuses we re he ran to the bank he should be back in about 45 minutes eventually after weeks I got my car back right away I noticed it was running funny I got home turned it off came back out in a couple hours it won t even start again so they did not even do there job right and I paid 400$!!! Dollars I do not recommend this shop they are not professional I recommend some place else before here

  Brooke Burns
4 years ago
The owner went out of his way to help my family and I when we were stranded in the middle of nowhere! They treated us like VIPs and went right to work to make sure we could be home the same day. I am so grateful and I would highly recommend their expertise!

  Joan Bunselmeyer
3 years ago
I always take my car to someone I can trust and this is the place. The owner Brian cares about his customers. They do a wonderful job. I recommend if you want it done right and honest go to Otts Automotive.

  Michael Cunningham
3 years ago
Ott's auto is the best automotive repair shop that I have been to in many years. Their great service and curiosity is above 5 stars. Prices seem to be very reasonable and I leave there with confidence that the job is done right !

  Brian Rhodes
6 years ago
I have had them work on all my vehicles, from my RV, Trucks and Cars. Always great service on time and fixes it correct. I drive over 50 minutes just to come to their shop because I know the work gets done right. Great people along with friendly Customerservice.

  Karen Fritz
2 years ago
We've been taking our vehicles to Ott for a few years and I'm very happy with them. Very honest and reasonable prices.

  Keith Mattingly
4 years ago
My favorite local company to partner with. I use the word partner as that's what it is Brian and everytone there treats me not as a revenue stream but as a true partner. For over 10 years he has worked on multiple of my vehicles. Fixing issues other couldn't. Being upfront when they felt things other places had recommended weren't needed and thus saving me many dollars. My 2005 Honda CRV is over 300K and they are a big reason why I have made that milestone. Honest, ethical, local and also fun to interact with a truely great choice for your auto repaor needs.

  Mike Schillinger
2 years ago
Fast Friendly Service !Would Recommend.Had an appointment on a busy Monday still very short acceptable wait.

  Tim Lurkins
3 years ago
They worked great! I had a part that I found was above my knowledge level, they used my part, got me in and out for a third of the dealership price. Thank guys!

  Judy McMurtry
4 years ago
Cares for your vehicle like family. Mechanics are superb. Would not go anywhere else. Ott is the very best.

  James Eberhart
6 years ago
Car troubles? No worries, Ott will gladly take you for a ride. Specializing in manipulating the uneducated and over-pricing the uninformed. Run, don't walk (away)!

  Alicia Kintz
3 years ago
Amazing customer service. Made you feel right at home. Would definitely recommend.

  Allison Martin
3 years ago
Omg this guy tried to fail my car and I took it to the main cop shop that does state inspection and they said my car was fine and they took his state license away he is a rip offServices: Tires, Steering & suspension repair, Wheel alignmentServices: Tires, Steering & suspension repair, Wheel alignment

  Sam Scott
a year ago
They did a good job, but also I think they're supposed too...

  Jamie Nicolas
3 years ago
Honest guys and very affordable. Nice clean waiting area too.

  CallMeFanatic
6 years ago
This place is a complete rip off they tried to pull a fast one on more than one person that I know or make sure you stay away from this place this guy does not have his state license to do inspections due to ripping people off

  Shawn cook
4 years ago
It was most money I had to pay for repair, out 12 years of being a car owner, going to 5 other shop, and having ownership of 4 cars.

  Elizabeth House fka Potter
9 years ago
Excellent service and excellent staff! Always going above and beyond to do their best for you!

  Kim Cook-Medlock
4 years ago
They worked us in on a rather busy day. Very courteous and professional.

  LIzzy Hendricks
3 years ago
Absolute horrible experience and the guy tried to rip me off and they took his state license awayServices: Tires, Wheel alignmentServices: Tires, Wheel alignment