Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
mark Chamberlin
a month ago
Well known local business of CarthageFriendly, honest, good people.Clean waiting area for the customers.Definitely less expensive than dealership prices.Went in to get my vehicle inspected, they did a great job and advised me on some future issues I may run into mechanically. I made an appointment to address these issues.Support your local business
Shelly Neel
5 months ago
Terry does a very good job. He very accurate and I don't have to worry about him
Malcolm Robertson
a year ago
I'm going to start this by stating that I try not to be a negative person, and I have never left a negative review, but my experience was so terrible that I felt compelled...We hired them to replace our dashboard and fix our heater controls in our truck. They did replace the dashboard, but they broke other parts of it, and it looks no better or possibly even worse than when they started. One of the heater controls they were able to fix, but they other one they were unable to fix.Essentially they charged us $870 and our truck is basically no better than when we started. The $870 is not even including any parts whatsoever, just labor. Not to mention, they wouldn't even touch my best friend's car because they didn't want to even try and fix it. If I could leave zero or even negative stars I would...Services: Auto A/C recharge, Auto body & trim replacement
Will Ketchum
2 years ago
Have numerous cars taken there through the car lot one was said to be fixed got it back later than stated it would take and still not fixed correctly plus had to take it back next day because everything didn't get hooked up! Has had the second car over two weeks for two weeks was told car would be done yesterday and hasn't been started on highly do not recommend his services will lie about when job is suppose to be and then state it will be another week!Services: Transmission, Engine repair
Jason Allen
5 years ago
We've taken our family and business vehicles to Bass Auto for years and have had zero issues. Terry and his crew have been professional, accommodating and constructive giving us the good, better and best repair options when necessary. I appreciate their honesty and integrity and consider them one of the best automotive repair facilities within 100 miles.
Philip Bruton
3 years ago
I think Bass Automotive does excellent work. But they chased me and did everything except accuse me of stealing off their lot when I looked at a used car randomly on the back lot.I had used them once before and they did great.If you're a harmless old man in sweat pants and it's the middle of the day, don't walk to close to the building, cause they all come unglued.I'd say a ex con as big as a door with prison tats at midnight might not be challenged as "hard."But, I'm just a confused old man, right?
Cena Bass
4 years ago
If your looking for an honest mechanic shop, go visit Terry. Been in business for over 15 years. I might be a little partial, he's my husband but so many customers have expressed to me over the years how much they appreciate both his and Ashton's knowledge and honesty.
Tyler Blair
a year ago
Dude had a freakout in the KFC parking lot in Webb City because they were only doing drive thru and mobile pickup orders. Peeled out honking his horn and his truck clouded the whole parking lot after he threw bus temper tantrum. Bad for the environment. Don't know about the business itself but maybe don't put your business on the back of your truck if are gonna freak out.
Shawn M
a year ago
Great place to go! Always have a positive experience with Bass Auto! I recommend anyone who needs repairs done to give them a call. Very professional and friendly staff! Thank you!
Rachel Jones
4 years ago
Terry is great. He is a super friendly guy. He is honest and dependable. He does great work and price is fair.
Dy Whitfield
3 years ago
I like how they actually answer the phone. Helpful and friendly with answering my questions. My car was giving me problems but has stopped since my appt time but I will still take my car here to be repaired because of the customer service. That's hard to come by these days.
DeAnna Loudon
a month ago
Expert mechanics, trustworthy.
Ron Morris
a year ago
Took car in on thu said they get to a soon as possible and they did got it that fri morning was happy about that
LORD ARES
2 years ago
It's hard to find an honest mechanic with great service... But this little hidden gem, Bass automotive is it.
Eric Peoples
6 years ago
Great Service, friendly staff, Terry is Great, sometimes a week out, but worth the wait if you can!
Jonathan Hoenshell
2 years ago
A very trustworthy mechanic! I take my vehicles to them exclusively.
Stephen Hency
3 years ago
Terry was very helpful and curious going to get my truck fixed
Ginger Hilton
3 years ago
Very nice people! Reasonable prices and excellent work!
chevyfan4life
4 years ago
Great place for all your automotive repairs. Very honest
Chet Harris
2 years ago
Very professional people! Fixed A/C system in one day! Very pleased!
Mike Lingenfelter
3 years ago
Had a sensor out causing lots of issues, they got it figured out and had me going in no time.
chad bass
6 years ago
Very professional. They do a great job.
Kendra Goettel
a year ago
Very friendly and knowledgeable.
Lori Harrington
5 years ago
Been going here a long time. Trust them.
Gary Pinckney
5 years ago
They do a good job
Andrew Taylor
a year ago
Top notch
Michael Jones
3 years ago
Accurate estimates and fair pricing.
Debbie Becker
2 years ago
Always nice and helpful
Ken PK
3 years ago
Always a great experience.
jason bryant
3 years ago
Great man to work with