John Sinclair Nissan

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  SARAH BURNS
a week ago
Went in looking for something specific. Test drove it, loved it. Within I'd say an hour the whole process was DONE. Garret was super fast, friendly, and fun to work with. Got my payment exactly where I wanted it. By far the best, castest, and easiest experience I've ever had purchasing a vehicle. I highly recommend them!!

  Samantha Grant
a month ago
I purchased a new Nissan 6 months ago and brought it in for a routine oil change. I had purchased an additional warranty with my vehicle to cover routine maintenance for the first few years and this was my first time actually putting it to use. John was really helpful in making sure the work was done in accordance with that warranty s coverage, and helping me understand everything since this was all new to me. The work was finished very quickly and everyone I encountered was very friendly. The waiting room was really comfortable, too. The whole experience really exceeded my expectations.

  Sarah Renae
a month ago
I came in today for my routine oil change and Dan the service manger was super helpful in explaining what my car needed. He sat down with me and explained it to me so that I could understand what ongoing routine maintenance I will need for my new car. It's nice to have somebody who takes the time to explain it to you, so that you know what you need next time. I will definitely be returning in the future for my ongoing vehicle needs. Thank you.

  Amy Simpson
2 months ago
I had a fantastic experience working with Ashley as my car salesperson. From the moment I expressed interest, she was quick to reach out and maintained excellent communication throughout the process. Ashley was incredibly kind, never pressuring me into any decisions, and it genuinely felt like she was working in my best interest. Her follow-up was impeccable, and her professionalism made the entire experience smooth and enjoyable. I highly recommend Ashley to anyone looking for a stress-free car buying experience.

  Carmelle Ballard
4 months ago
It was such a great experience. Ray made the car buying experience so much easier than I had expected. He listened intently and was not pushy at all. Every question I had he gave very specific answers with a great deal of knowledge about the car I chose. I don t want to leave Marshall out. He explained in detail my financing options with such a pleasant and caring demeanor. Ray took me through the dealership to meet even the service team members. You truly have a family vibe and so far great customer service.

  Tariah Simpson
6 days ago
My visit was pleasant as always, but this time was a little different. It took about 4 hours for my service this go round and instead of me having to sit and wait for my car to get done, I was given a loaner to get around. I m never disappointed when I come here.

  Brad Weber
a month ago
April is a great person to deal with. Very pleasant and professional. No high pressure. The entire process went smoothly and fast. We have bought cars from many dealers and this was the best buying experience yet. Pleasure to do business with you.

  Cody King
3 weeks ago
It is not common to hear me say that I had a good experience at a car dealership, though I had an excellent experience at John Sinclair Nissan. Their business model is one that I wish other dealerships would integrate into their business. Kaylyn was great to work with. She was transparent, and she thoroughly answered all my intricate questions.

  Laura
a month ago
John the Service Writer was extremely helpful and very kind! He also explained too me that since I do not drive the 5000 that I should have the oil changed every 6 months! Very helpful for I could have damaged my car with only 2700 miles on it! This Man is awesome thank you so much!

  Kelly Gray
3 months ago
I have never had such an amazingly easy and accommodating experience buying a vehicle. I researched the pathfinder along with 3 other brands and Ashley at John Sinclair was the ONLY salesperson that was more knowledgeable regarding the vehicle than I was. They not only got me the vehicle I had found at a different Nissan but then went above and beyond and found me one better for the same price. They gave me more than fair pricing on my trades and the financing through Nissan was seamless and easy with great rates. I am so happy with my purchase and the experience was simply wonderful. I ll be a repeat John Sinclair customer.

  Shannon Hawkins
4 months ago
Best experience EVER! The employees are friendly, professional and knowledgeable about the vehicles. They are willing to work with you to get you the best deal! I love my Rogue! I think she s beautiful and perfect for me! Thank you Mary, Marshall, Kaylyn and Tracy for all your help and patience!

  Ayana Stringfellow
a week ago
The service department has went down tremendously! I no longer get a multi-point inspect sheet anymore to let me know what s going on with my vehicle. I found out last week that my rotors were warped, how long has that been, the service guy was unable to tell me that. I always go to John Sinclair to service my Nissan since I got it in 2018. With the oil change service you all no longer offer to fill other fluids such as windshield wiper fluid? I had to purchase my own fluid in-between services. I have slowly become less happy with my experiences with John Sinclair!

  Jeff Clifton
a week ago
From Ray coming out to introduce himself upon our arrival, to Kimberly in Finance, to our salesperson Garret, it was an overall great experience for my family and me. Garret did a great job explaining all of our options throughout the buying process.

  Kenny Peterson
3 months ago
Car shopping is always a headache. John Sinclair Nissan does a great job of relieving that headache. This is our third purchase from them and we always have a great experience. Ashley was very helpful from beginning to end. They make the hour and a half drive worth it. Great people and great dealership.

  Dave Demeree
3 weeks ago
Awesome job done!!! They replaced 4 tires, oil change, computerized alignment. The staff was very friendly and kept me updated. Everyone I interacted with was very professional and friendly. Thank you! I would HIGHLY RECOMMEND John Sinclair Nissan!!!

  Kel
a month ago
I had researched the Nissan Rogue I was finding a good used rogue for under 30-33 thousand. I was looking also for low mileage. So Rich talked with me was very nice yet very professional. There was no pressure to buy just a nice car shopping experience.I found a nice selection on used Rogues I found a 2021 Rogue with 42,000 miles for $26,000.00 the Rogue I choose had no scratches or anything the interior looked brand new. Rich also provided me with a carfax. Thank You all @ John Sinclair Nissan for a very enjoyable car buying experience.

  Corey Menz
2 weeks ago
Appointment for oil change was at 830 but they didn t even get started on it til 930. Then the staff kept pushing all of the extra stuff. Filters and fuel system service and transmission service. I just want an oil change. Nothing else. They were told not to wash my car because they use a brush and scratched the paint during a previous oil change. The lady up front went to tell them again not to wash it after my wife seen that they were going too. Then after that my wife seen that they were accelerating hard and slamming on the brakes pulling it back outside. Very unprofessional. Worst experience I ve ever had there. I used to like this place but it has went down hill

  Deborah Danielski
4 weeks ago
Ashley Griggs was great! Answering all of our question. Even many we didn t think to ask, without ever being pushy. The finance manager, whose name I can t recall, was also very friendly, efficient and informative. We couldn t have asked for a better experience. And we love the Rogue we drove away in.

  Andrew Smotherman
a month ago
Had a great experience buying my first new car with the help of April! Made everything super easy for me and helped me find the best deal. Would definitely recommend to anyone thinking of getting a new ride!

  David Archer
a week ago
Very impressed with the service department and the live video inspection of your car sent directly to your phone. Service staff was friendly, knowledgeable and professional. Great experience.

  Allen Null
3 months ago
Could not ask for a better experience buying a truck. My first visit I talked with Ashley and told her what I was looking for and wasnt ready to purchase yet. She got all my information but never bothered me with calls. When I was ready, she made everything up front and easy. From Ashley to Marshall in finance, it was a great experience. Thank you again, enjoying truck every day!!!

  Lacie Stratton
a month ago
Emma helped me with any question I had about my oil change. I did not know their was a new synthetic oil and I did not know the difference between that and regular oil. She explained the difference to me and was willing to answer any questions I had. Great experience overall!

  Paula McIntyre
5 months ago
I had to go to John Sinclair to get a cv axle seal replaced on my pathfinder. I knew it was going to be a 2 to 3 hour job. Well it ended up taking longer. Jason Barnett was amazing at making our wait time more tolerable. After 3 1/2 hours my car was not going to be done. So he gets me set up with a loaner car. That is when Hannah comes in and says my car will be done, but Jason made me take the car so my girls and I could go to lunch. After we ate Mr. Jason calls and says we are all done. Not sure which mechanic done the work on my car but he did a great job. Overall they treated me very well even though I did not buy my car there. Everyone in the building was so genuinely nice. It was a great experience. But as nice as everyone was I really hope I don't have to see them very often. Thank you all at John Sinclair for making a long process so enjoyable.

  Terry Evans
3 weeks ago
April was very helpful and full of knowledge about the vehicles we loked at. I was not able to get to the dealership until 5 and everyone stayed late so we didn't have to come back Saturday. Very helpful staff and pleasant to do business with. I see this dealership in our future! THANK YOU JOHN SINCLAIR NISSAN

  Shirley Edwards
3 months ago
Ashley Griggs was AWESOME to work with.!! I knew the first time I spoke with her she was very Honest and upfront. My experience after driving one vehicle was not exactly what I wanted. I explained my needs and she delivered exactly what I needed. Very pleasant. Thank you Ashley

  MICHAEL ICE
4 weeks ago
I am 74 and we have purchased a lot of cars in our lifetime. Garett was the most pleasant, honest sales rep I have ever worked with. This the most pleasant car purchase we have ever made. Thank you John Sinclair Nissan .

  Christopher Higdon
5 months ago
Ashley Griggs is a true angel! Extremely knowledgeable and made me feel so comfortable looking at different models. She was patient with me and was not pushing me to buy. She was truthful and made the buying experience smooth and free of stress! She truly goes the extra mile and I am thankful to have had her as our client advisor. Go see Ashley today for all your auto needs!Kim in finance is truly amazing! She made the finance process so smooth and made me feel comfortable as she was knowledgeable of the products and explained them all to me in detail.These two ladies went above and beyond for me and I highly recommend John Sinclair Nissan. You will not be disappointed.

  Brian Hale
2 months ago
Service was fast and professional. They asked before every repair they made to my vehicle, and kept me well informed with the process, pricing, and time frame. They definitely have taken previous criticism and have fixed the issues from any previous experience. Would recommend.

  Joseph
a month ago
We recently bought a 2015 Jeep Wrangler Unlimited Sport. We felt like we paid a fair price.Ashley Griggs could not have been more helpful. She arranged to have the car brought at no charge to the St. Louis area so we could look at it, as we were not going to be able to get to Cape any time soon.Charlie Foster brought the car to the area near Lindbergh and Tesson Ferry for us and he was, just like Ashley, knowledgeable, helpful, and pleasant.We have bought many used cars over the years and this was probably the easiest and most pleasant car shopping experience we've ever had!

  Cindy Allen
2 years ago
Update: I cannot say how fabulous the after service is here! I had a small issue after purchase and even though I bought this as is, the service department got me in right away and took care of the problem at no charge. Service and sales department are excellent and customer service is wonderful.We had a great experience with Ray Council. He is very professional and fun to work with. Ray found me a vehicle that fit my needs and ticked off most of our check list. We were very happy with the price we were offered.