O'Reilly Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Rachel Magennis
3 months ago
My battery died on I35 trying to drive 3 kids back to MN. I was so afraid we would be freezing on the side of the road waiting for a tow but we made it to Cameron and the folks at O'Reilly's figured out the problem and took care of us right then and there. Wow, what kind human beings!

  Jeff Phipps
2 months ago
Thank you ro the staff for being helpful several times...my gf car broke down on the hwy and couldn't find a part. So it was a stressful day snd he helped so much.

  Alex Silkwood
2 months ago
Larry is very rude to customers I been in two times and he has been hateful with me and very rude, and try to agure with. Me a bout what parts I need, I will not be going back I would rather go it car quest at least they are nice to they customer

  Shana R
7 months ago
I was heading home from Kansas to Iowa and my wiper blade came off. I stopped in here on a Sunday morning, and they were extremely helpful.The guy even put on the blades on for me in the pouring rain. He was way awesome, extremely helpful, and super sweet!They have great staff here, and the store was very clean.Thank you!

  Jeff Pettijohn
6 months ago
I had a horrible experience today. Walked into the store using cussing comments using God**** they didn t appear to want to help. The first person I talked to appeared clueless and they had to call someone else up to assist me. They appeared to be more interested in playing and visiting than working! It will be a long time before I set foot in your store if I ever do.

  Thomas Vegas Ohman
5 months ago
DO NOT CALL IF YOU ARE A OWNER OPERATOR LOOKING TO HAVE PARTS DELIVERED, they can't deliver to anything other than business that have accounts with them

  Dominick Georgetti
5 months ago
Everyone their was helpfull informative and knowledgeable great bunch of guys that seemed to enjoy working their

  Jodie Jones
a year ago
They need to be trained on how to use the battery testers. This store does free battery check but only if it is in the morning? My battery couldn't be tested because my car died when I pulled in. Couldn't be tested on big tester it would take 2-3 hours and it's 7 pm on Sunday.

  Ginger Crabb
8 months ago
This place is a joke. Evidently you don't pay help enough to show up. I went to get a part & you were closed at 6pm on a Saturday. Corporate needs to rethink policy as my local store can't keep help.

  firefighter440
a year ago
Store is a disaster and service has gone down hill more than ever. Good luck getting them to even answer the phones in the evening. And if you go in there it is just a teen hangout in the store where all the workers buddys are hanging and b-sing and the workers wont provide service to the customers. Never was this way when the larry's and deb ran the store. Quite shamefull.

  adam sullivan
2 years ago
DO NOT GET LOAN TOOLS WITH A CHECK! This store deposited my loaner tool check less than 24hrs after I had picked it up. Then, when I returned the tool within the 48hr loaner window. They refused to refund my money. Stating that I had to wait ten days for my refund. It says clearly on the recipt that the window is 48hrs. So now I have $60 taken out of my bank account and can t get it back.Horrid customer service. Rude staff. Not knowledgeable at all.

  Brock Walsh
4 years ago
Was going to 1 star this. But the manager assisted to make this not so bad. Went here needing a starter. They had the starter but told me mine was fine and my alternator was the issue. I had never heard of a slow starting issue being a alternator but decided to buy a new alternator and install it. The issue persisted. Went back and got a new starter and it works great now. Moral of the story: while some of these stores employ people who actually know about mechanics, this location doesn't.

  Amanda Robertson
a year ago
Everyone was super helpful in figuring out what Randy Crow Chevrolet dealership did to my car on Friday. Found out this morning that all the problems were traced back to the oil dip stick being out and the oil pan being loose.

  Thomas Earhart
9 months ago
Order a part comes in Tuesday go to pick it up Friday and they sent it back. Guess I'll shop elsewhere place is a joke anymore.

  Michael Black
3 years ago
Decent location. I'm used to the one I frequent in KC so this was a little different. The parking lot and entry were pretty dirty when I visited. The staff isn't as knowledgeable as I'm used to, but all the parts are the same quality as every other O'Reilly.

  Dani Grimmig
2 years ago
This place was amazing! We had major car trouble, heading out of town @ they were 5min away from closing time. They stayed open late for us, even helped us with the part!Definitely recommend them.

  Darren Limback
3 years ago
I went into the cameron location today to get parts for 2 trucks, I needed a thermostat for one and a radiator cap for another. The person helping said that my trucks were "environment killers" . I was already hot and sweaty and aggravated and his comments did not help my aggravation. I will never set foot back in that store. I understand everyone is entitled to their opinion but whenever your sales associate helping someone you should keep it to yourself.

  Judy Smith
2 years ago
I brought a pair wipers and for labor weekend I got one and got the other for free that was a surprise for me and the person who sold them to me I was pleased as he installed them for me I was happy and will do business again

  Kayla
6 years ago
Ordered an ac bypass pulley, got the part it was correct. On the other hand the bolts and washers they sent were the wrong size. I called to see if they would correct their mistake and was put on hold for 16 mins and no answer.

  ep R
5 years ago
Cheated out of $120! My wife takes in the Buick to ask if they could tighten the battery cable, because I told her I thought it was lose. She was then fraudulently sold a new $145 battery. We did not need a new battery. That night she drives the Buick and drops it off for me at work. It, once again won't start. I put a jumper cable before and after the loose battery cable (how I started it before the new battery) and it starts again. They refused to give us our old battery back, and exchange it, or refund us, saying that they shipped it out that night, and that they ship a pallet of batteries every night. They are very fraudulently! I will never shop at an O'Reillys again, and will tell everyone I know to not support them. This is the worst customer service I have ever seen. I have contacted the DA on fraud charges.

  Jon Schoch
a year ago
They're pretty helpful they had a little bit of a computer problems so it took an extra minute or so but they did a good job

  Janice Gregory
2 years ago
Very helpful when I was having battery problems with my vehicle. I will always use this O'Reilly, great customer care.

  Dawn Day
10 months ago
Ready to assist with finding what I needed. Extremely helpful & polite.

  Donald Holland
a year ago
If they don't have what I need in stock they always have it by the next day. Great job guys!

  Michelle Smith
a year ago
Johnwayne & William went out of their way to replace my car battery for me. Very professional & friendly!

  james carr
10 months ago
Got what I needed didn't have to wait to get it

  Scoo Ter
4 years ago
These dudes Totally Saved the Day!Had my parts on hand, Smiles on Faces, Decent Prices & Expertise to get me Rolling Again!

  Ethan Johnson
3 years ago
Bought a replacement oil pan for my car. The staff were very helpful with making sure I get everything I need to fix the car

  Catherine Smith
2 years ago
Some staff were very friendly and helpful, other staff not so much.

  Jerry Nicas
3 years ago
Typical O'Reilly location. Good people but half the time I need a part, it has to be ordered from their warehouse..