O'Reilly Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Cody Mickey
11 months ago
Poor management, no communication, have your vehichle broke down all day l. Order a WARRANTY PART told i would have it next day at 9:45 i show up no part. Im then told it will be there at noon, i show up no part, i call at 1:30 oh we have to reorder it it will be here at 3. Management needs alot of work as well as district management. This has been a poor store for many years. I would recommend pick n pull before i recommend OREALLYS to anyone.......

  Melody Milam
a year ago
My son broke down with both of his baby girls and the employees at O'Reilly's brought them in helped guide him on what to do and let them wait in the store. For that reason alone I will only buy my parts at that store. And we will always be grateful to the employees that helped him out

  Taylor Fisher
9 months ago
This store don't have a single person in hear with a one braincell except Brian this is exactly why I quit going to this store and would rather go to oak grove! They say they have the part u get their they don't have a clue what ur talking about

  Will Dowdy
2 years ago
Each time I have been to this location Melody has been very helpful and knew exactly what I needed for parts. Prime example, I had called about a blend door actuator for my truck. The individual who I spoke to ordered it wrong but when I went in to pick up the actuator and some other items Melody figured it out, placed a new order for the right part and had it on the way for me. Good experience, friendly and helpful. Thanks Melody!!

  RedBullKC
2 years ago
Fast friendly and a hometown feel! Needed a part quick and the employee was informative and friendly! The store was clean from top to bottom and appeared to carry every part available! Impressive and worth the call or visit to place your order or inquire within! Thank you all and wish I had the employees name to mention or taken photos....!

  Susan Smith
2 years ago
My car battery died, a friend gave a jump. I called they had a battery in stock, the young woman said she could install it for me since it was easy to access. She did and I was back in business in less than 15 minutes!

  Caroline Milam
2 years ago
Very friendly and helpul employees. Reasonable prices and service with a smile. I am disabled, and they were happy to put in the windshield washer fluid I purchased.

  Elijah Lutjen
2 years ago
Good place to get parts, if they don't have it they can get it in a day. Have had some issues with ppl knowing what I'm describing but that's alright! They also have a good selection of tools etc.

  Timothy Owings
5 years ago
I called and was told they had the part in stock that I needed. I went up there 20 minutes later and was told they would have to ship the part from Springfield warehouse. Also the cost was $5.00 more than quote on the phone. I had them order the part because no one else had it in stock as well. I argued with them and they gave me the $5.00 off price, that's the only reason they got 2 stars.

  Brandy Barnum
4 years ago
I bought a battery and 8 spark plugs and a fuel filter. Found out I got the cheap sparkplugs and they was $32 for 4! So I checked Auto Zone and got all my parts there for $145 versus $256 And I got better spark plugs. But the kicker is I went in at 9 this morning he said they dont have enough cash. Okay cool. He said come back about 2pm so I went back at 445 and they told me they dont have enough money so I waisted has for them to tell me to take my stuff to blue springs or independence to get my money back! If you can take my money you can refund me my money! It's that simple.

  John Ritter
2 years ago
Home town parts store. Bought car ramps went bad. A gentleman was extremely helpful in knowledge on how to replace them at the store. No problem. Supper people.

  David Lybarger
3 years ago
The guys in here are always ready to help and get you what you are looking for as quickly as they can. Great customer service and very knowledgeable.

  Chris Seymour
5 years ago
The staff is always helpful and willing to take the necessary time to help figure out the problem and the right solutions and parts. I've used Buckner O'Reilly's for the last 27 years and will continue to purchase my auto parts from them.

  Donald Loe
a year ago
Always have what want,if not they we'll get it for you in day or time.

  Tyler LeBar
a year ago
Staff is friendly always joking sometimes they have what you need sometimes they don't

  Randy Harlan
5 years ago
Employees very knowledgeable they go above and beyond... Visit the Buckner store any time you need parts for your cars, trucks they even have tractor and trailer items

  justin schilling
6 years ago
Always get great service at this location. It's a lot closer to Independence than you might think, and significantly better parts knowledge at this location.

  Ella Burgess
a year ago
Didn't feel like they knew what they were doing couldn't find what I needed this was the second time this has happened.Ill go to indep.

  Johnny Mihm
2 years ago
Small town O'Reilly not too great always have to order everything that the Other stores have in stock

  Brian Simpson
4 years ago
the employees give you their best even if they may not know they can get some one who might

  Allison Stone
a year ago
Not as good as some of the other locations, but they try!

  Gary Butler
2 years ago
Way overpriced they were wanting to charge $89 for a part when I can get it online for 6 to $12 for the part

  Kenny Brackenbury
8 months ago
Sad.Staff needs training. Badly!

  Brandon Marotz
7 years ago
Extremely helpful staff. If they don't have it, they'll point you to someone that does.

  Dannie George
4 years ago
Bought some zip ties... Nice employees.. Very helpful

  Jim Boyce
5 years ago
The service is good. Definitely smells like cigarettes inside.

  Heather Hilburn
4 years ago
Great workers. Very helpful and polite.

  Glenn Riley
2 years ago
Close to home, good place to get parts

  Steve s
4 years ago
Nice people. Manager is helpful.

  David Twente
11 months ago
Good auto parts store.