Advance Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Christina Nguyen
5 months ago
Very friendly and help with windshield wipers, even installed them. Needless to say $42 dollars and someone slammed into my parked car the same night and totaled my Suv. Wasted money.

  Cody Satterfield
2 years ago
Kayla was super helpful and friendly. I shop here occasionally but this happened to be the only place I could buy the replacement bulbs for my 1999 accord climate control module. The wording on the website was a little confusing but im not gonna get bent oout of shape over a word or two. Friendly service and a nice polite conversation and didn t try to upscale me on stuff I didn t need A++++ above and beyond service

  Sean Koogler
2 days ago
Nice fast courteous Got the part and was in and out

  Simon Thomas
2 years ago
You'd think walking in just to pick up a package would be quick when there are no other customers in the store and 2 people behind the counter but apparently not. Already annoyed that my package wasn't delivered to my address and I'm standing there staring at my phone and the second guy behind the counter can't bother to offer help instead when the first guy is "finishing what he's doing." Only posting the two star review because I had plenty of time to write it. It's pretty easy to have some courtesy for your customers especially since you have customers that are unhappy with having to come in there in the first place.

  Lisa Monroe
2 years ago
My husband and I had the best experience, when we had a flat tire, and went to Advance Auto Zone. Kayla and Mikey were the associates working at the time. They were extremely helpful and thoughtful. If you want excellence service, we would recommend you go there when those two work. They are very knowledgeable about what they do as well. Thank you for your hard work.

  Sara Menees
2 years ago
My daughter ordered stuff on the internet using a gift card she received for the holidays. This is a pick up spot for UPS. The older employee that works there at night was extremely rude. Not only would he not let me and my 13yr old daughter pick up her packages he was extremely rude showing no empathy. He just kept saying she needs a photo id with a harsh attitude. At this point I wouldn t bring my business here if I were in the need of auto parts. I will also let everyone I know of the service we were provided. There is too much competition around with friendly service. This man needs to retire or quit as he comes off as hateful.

  chelsea mitchell
7 years ago
My husband and I just left. We went in the buy a rebuild kit for my husband's mustang. Laura that associate who help was very rude, snotty, and rushing my husband. He was asking for prices so he could price check and look further into it. My husband asked her to look up one more then. Same part different vehicle. Because he has had IN THE PAST the part be a little cheaper. She informed him "well I've been doing this for 10 years. So I know." Okay that's wonderful except my husband has been actually working on vehicles for 25 years. And was only trying to find a little but cheaper price. Her costumer service was AWEFUL!!!!

  Nikki Jay
2 years ago
I came here after getting attitude from the manager at autozone at 12151 st charles rock road about a simple battery test and charge. Kayla was most helpful knowledgable and friendly! I didnt even mind the 40 minute wait for my battery to charge. would rate 12/10 for her and her coworkers today!

  jack beasley
6 days ago
Very helpful staff!

  Patrick Ferguson
6 years ago
There Commercial side is Top Notch. I haven't been to the store personally but deal with them almost daily on the Delivery side. Quick, Reliable , and Very easy to work with . Thanks Ricky, your Team Rocks

  Michael Richardson
7 years ago
If I could only give no stars. Part was bought and installed the rack and pinion was defective and almost crash and could have killed my youngest driver. Returned the part and was provided the labor receipt that Advance said would be given back. Here I am 6 weeks later still no money and the general and regional managers will not call back. I will be starting a facebook campaign and will let all of your commercial parts buyers know you don't repay your labor bills when you sell defective parts. I have also contacted my chamber of commerce I am involved in and we will start walking your store front with signs saying don't buy parts here defective parts are ignored.

  Bob Lynn
3 years ago
This is an amazing auto parts store very knowledgeable they have on display new stuff that has come out,you don't even know you need till you see it ,by the way the app is great

  Mark C
5 years ago
Thanks so much for for hiring me at the overland store,i also thank the manager (Nick) for the opportunity. , I have always gone there to get the parts I needed for my personal vehicle's, and again thank you, mark cope.

  Rich Shamel
2 years ago
Always have what I need.Michael always takes good care of me. Reasonable pricing.

  Ann Mills
a year ago
Needed a part for my car. The manager here was quite helpful.

  Dave Carruthers
2 years ago
Refused a return for a product I purchased an hour ago and never used. Had receipt showing it was purchased an hour ago, clearly never used, yet the manager did not accept the return.

  Markeisha Johnson
3 years ago
Their website says open until 7 I get there at 630 and on the door it says closes at 5 maybe you should either stay open until the time on your website or change the website

  Matt Wilson
2 years ago
Always my go-to auto parts store the staff is always very helpful!

  Kushan Patel
7 years ago
The staff is very helpful! Only downside is that it's a small store so they only have so many things in stock.

  Selina Saddler
2 years ago
The lady that waited on me that morning she was real nice and polite and helpful

  Phillip Flake
a year ago
Got exactly what I wanted. In and out fast. Friendly staff.

  Brian Matthews
7 months ago
The counter people know there stuff.

  Tony Fer
4 years ago
I do not like it, they sell me parts that I do not need and they do not give me good information

  Michael Russell
3 years ago
Friendly knowledgeable assistant was there when I needed it. 2019 Ram 3500

  Roger Jones
2 years ago
They usually have what I need ,I do not need to go anywhere else

  Steven keyes
2 years ago
It's my favorite advance Auto parts in North county

  allen karniski
6 months ago
Very helpful staff

  Carrie Denton
6 years ago
Great staff always willing to help you

  abreham damte
6 years ago
Good customer service.

  Roderick Hogan
4 years ago
Very reliable and resourceful