Lawn & Leisure of Blue Springs

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Steve Gonzales
7 months ago
I ordered parts for my Stihl Hedge Trimmer 2 weeks ago!!! I callled parts dept to see whats going on and was told (Well you didnt order that much) didnt get his name but talks really slow!!!! Called another Stihl dealer and I am picking parts up today. I will never use Lawn and Leisure Blue Springs ever again!! Very disappointing and bad customer service

  Douglass Johnson
9 months ago
I bought 2 brand new weedeaters. Couldn't even use 1 for 10 minutes carburetor went bad. Up to 4 weeks to get 1 in stock, I finally got a answer instead of it being 2 weeks was yelled/cussed at by an employee then hung up on me. I was never rude just wondering how much longer it's been in shop for 3 weeks.

  Minnie Navarro
2 years ago
We bought our First New Tractor from Lawn & Leisure and Matt R. made the process very easy. It's our First Tractor so we had many questions and he took the time to answer all them with great patience. We also had a few hiccups and he was there all the way to do everything he could to help us. Matt R. will be the reason why we will return to Lawn & Leisure to buy any farm equipment we need in the future. He is the type of sales person that makes the process of buying equipment less stressful. Matt R. Great Work and Thank you. See you soon. Sincerely, Joe and Minnie

  bobby jackson
a year ago
I love my equipment and the Outstanding service here at this store. Especially my salesperson and service persons. They always go above and beyond their call of duty. I would suggest or refer them to any one.-Bobby Jackson

  Topper Petrovic
4 years ago
Better have your part number memorized and at the ready if you call the parts department. And if they don't have the part and need to order it but you don't want to do it that instant, be prepared for the call to swiftly end. I'll stick to the Lee's Summit location.

  Becky Halphin
2 years ago
We have had nothing but BAD service from this place. They charge $100 an hour for repairs and do a terrible job. After paying them and it still didn't work we wound up fixing it ourselves. Dave you time, money and frustration. Take it elsewhere.

  Thomas Meade
a year ago
The staff at tha parts department was very helpful and noligable. The part that I needed for my weadeater was very reasonable. I strongly recommend them for all your mowing needs.

  Mike Fortune
9 years ago
Lawn & Leisure of Blue Springs told me a mower I brought in to be worked on would be fixed in 2 weeks. It's now been 4 weeks and my mower is still in the shop. I called them twice yesterday and both times got an answering machine and asked them to call me back with an update, I still have not heard from them. I would not recommend them for service.Update The work they did was very good

  Patti Brown
4 years ago
Gotta love L&L BSMO, they never fail to disappoint. I still don't know why I go there for service. It just does not ever come out well. In past years I spent $6000 for a Scag mower and $22,000 for a JD 2520 tractor. You'd think I'd know better by this time.

  Kaycee Gavin
a year ago
Very helpful, excellent service and they had the part I need it for my Scag Zero turn mower. Would go there again thank you

  Shawn Cassity
3 years ago
Very rude employees, went there for some warranty work on my Honda lawn mower, per "the Honda Tech Line". The guy came out and looked at my mower and was looking for some sort of impact from mowing like hitting a tree stump. He found a teeny tiny nick on my blade and said I hit something. LMAO....he just didn't want to do the warranty work offered by Honda. Nonetheless, I took it to Coleman Equipment and they are going to get it done. I'll never do business with these jokesters and I'm reporting them to Honda, they don't deserve to sell Honda products.

  Brad Wegener
a year ago
Looked all over for a part for my John Deere and they had it. Great customer service.

  Stephen Heaton
9 months ago
Great service. Got my Honda mower here.

  Dan Hogan
2 years ago
Only the second time I've been in the store the gentleman behind the counter was very helpful and friendly.

  Jim Boyce
5 years ago
Parts department was able to overnight a part for my tractor, and gave me a few suggestions to solve an intermittent problem. I appreciate good customer service.

  TKDS Services LLC
2 years ago
Good customer service every time. Go out of their way to help repeat customers in any way they can.

  Tom Vanderpool
5 years ago
Mike helped us with the purchase of a new mower. He seemed knowledgeable and was very friendly. Process went very well.

  Brooke Mansell
4 years ago
Competitive pricing and Mike in sales know his tractors and equipment. Personal service and will answer any questions you have. Huge help!!

  Walter Kirk
2 years ago
Not just John Deere, they work on & service other brands also! They did a fine job on my Gravely zero turn mower!

  Preston D
6 years ago
Quite possibly the worst customer service in the industry. The service is painfully slow and the people behind the counter are as rude and unfriendly as they come. If you need work done on your machine, plan on leaving it there for weeks and weeks. Look elsewhere.

  Wesley McDonald
a year ago
Fair/honest/friendly--continue to enjoy their knowledge and willingness to make a deal.

  Robert Brown
3 years ago
Needed my blades sharpened for my tractor. They must have been very busy, after 3 days weren't ready did them while I waited.

  larry shoffner
3 years ago
They couldn't find a part number.Called Lee's Summit Lawn and leisure and they had no problem finding it.

  Brandon Ashburn
6 years ago
Extremely poor customer service. Not to mention they always sell you the wrong part by "mistake"

  Robert White
4 years ago
My go to place for all things John Deere. Good parts counter and lots of in store stuff to look at.

  Wilhelmina Martin
4 years ago
They talk straight talk with you , they treat women right . ....they are very knowledgeable and they make you feel valued as consumer.....

  ron boone
4 years ago
I didn't have the information that the guy needed but he took my part back in the back and looked at what he had and found me what I needed reasonably priced right on time

  MIKE JOHNSON
5 years ago
They sell riding lawn mowers and also do repairs on riding lawn mowers and a very good place to go for that type of stuff!

  Jeff Taylor
4 years ago
They put me on hold for 8 minutes. I hung up! my money will go elsewhere

  Judi Cook
5 years ago
Why is there only one person behind the counter on Saturday? And as usual the customer service is incredibly slow.