O'Reilly Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  P Wat
a month ago
Ok, this is MY opinion and not a debate on legal or not. WOW, I am not sure why the store reeked of marijuana. The counter staff were very polite. I found what I needed and checked out.

  Cody Malkmus
5 months ago
Amazing crew super helpful lent me tools and a jack got me all the parts I needed and even lent me a personal oil pan to do a oil change highly recommend them as your go to auto part store

  V R
3 weeks ago
This location has great sales and friendly employees who are knowledgeable and helpful.

  April Schlobohm
11 months ago
Best O Reilly s I ve been to. I wish I got the name of the guy that helped me out. But he was very professional, kind, and knowledgeable. He was so helpful and went above and beyond to help.Thank you so much!

  Leo Pacino
6 months ago
I got to meet Danny. Very proficient and friendly. I like the service here better than the Raymore store.

  Jan Oakes
a year ago
I had a bad day and got in my car and remembered my low beam light was out. I went to O'Reilly's Kane helped me then put them in for me. He was so nice and did it quickly. That was best part of my day! Thanks for awesome service!!

  Brad Dieckmann
2 years ago
I called the store looking for some metal sawzall blades to cut down an axle tube to length. They had a combo package with two big long blades in it and I asked them to have it at the counter for my pickup in a short while. I went to the store, picked up my blades at the counter, paid and left. Easy as can be. Nice people. Highly recommend this store....

  David Towne
a year ago
Old guy refused to help me find a deal on oil and filter. Said just go look at the flyer he doesn't know.Ps. Went across the street to advance auto. Very helpful people there.

  Bretillion
2 years ago
I believe the employee's (not team member material) name is Nathaniel. I went in to purchase something and some guys came in and started talking with the employee swearing and talking inappropriately. Which the employee was also taking part of as well. I was finally ready and waiting for him to ring me up. I assumed he was helping the guys hanging out at the counter. I waited 5 minutes before one of the guys, not the employee, asked if I was ready. That the employee wasn't helping anyone. The employee was on his phone and ignored his responsibilities. I had to go up to him and get his attention. Will not ever step foot in there again until he is gone. Also not the first issue I've experienced with him. Trash customer service.

  Mike Shanahan
3 years ago
I bought a battery at Autozone across street and they wouldn t install for me. I went over to O Reilly and Josh installed for me. We had 2011 Equinox and there were multiple covers to remove to get into battery. I tipped him with gift card I was so appreciative. Great customer service....

  Tiffanyrose Flowers
2 years ago
Nathanial was a great person who helped me out with my headlight. I didn't know how to change it and he did it for me. Give the man a raise plus he has accepted customer service skills. Thanks Nathanial we will be back.

  Bryan White
a year ago
Every associate was has been super helpful over a handful of visits. Some great people working here

  Woodrow Gray
2 years ago
Good bunch of guys super helpful, store was fairly cleaning and mostly the way you'd want to go to the store. They're more than willing to do whatever you ask and fast getting your parts and they also honor the price match guarantee.

  m f
3 years ago
Staff was wearing masks and that rates points for me. The item I needed wasn't located even tho they said it was in stock. No biggie. You can feel reasonably safe shopping there.

  Crystal Rigsby
4 years ago
Very kind employees. Best i ever got at any other o reillys and my son worked for them for over a year. The man that helped us. Was more helpful then most of my kids coworkers / friends. ( T and T are grate also ) ..... But thanks you guys for going beyond the call to Try and fig out the problem. . to the closers.

  Jason Krueger
3 years ago
Quite possibly the best service I ve ever gotten at a parts store. The part I needed was not available (Dealer only). So Ben (asst mgr) and Josh worked with me to solve the problem and find an alternative solution so that I could get up and running again tonight.Amazing customer service and I will only buy parts from this location moving forward.

  Yvette McDonald
7 months ago
Needed help replacing a battery. They were great.

  Josh S (PhotoFlute)
7 years ago
Have been there several times. Always have some child behind the counter with an attitude. No joke. Always.If you want to find the right part for you. Or have a great experience as a customer. Go somewhere else. O'Reilly does not care if you stand in line for 20+ minutes or just walk away and leave.Do yourself a favor. Don't go here.

  Marybeth Stephens
6 years ago
My van was running terrible. I pulled in and had them check the codes. The lady at the counter was kind and helpful. Josh helped beyond his job description. It was cold out. I greatly appreciate his willingness to help me!

  danna jurgensmeyer
2 years ago
Nathaniel thanks so much for all your help finding the right spark plug and taking the time to explain how all that works!!! Your skills are a valuable asset to have in Belton and we are so thankful to have you as part of our community!

  rich tyner
a year ago
Called the store and asked if they recycled oil and they said bring it on up, once upon arrival they said I could only drop off one per day, even though they said I could drop off all 8 jugs.I was told I could bring back the rest tomorrow.I sure hope these folks don't make more than min. Wage jfc ridiculous

  Dr. Cynthia Annett
5 years ago
I was on a long drive to take care of a family emergency when my truck broke down on the freeway in Belton. None of the local mechanics could fit me in, so I limped it to the nearest auto parts store -- Josh figured out what was wrong, fixed it, and for less than $15 and 15 minutes had me back on the road. I am really grateful for the fast, professional help during an emergency.

  Sunshine
2 years ago
Great! I was shopping and store staff notice I was taking a long time on one aisle...so he came to ask if I needed help....soooo nice.

  Gerald Campos
9 months ago
Great store, and been here a long time.

  R M
3 years ago
I have a business account there. My only complaint would be this store has limited inventory sometimes I have to drive to the next town to get parts. Other than that great place.

  Cyn Mendez
2 years ago
Man this store is awesome!!!! Nat & Ben are the best!! I can't say enough about y'all everytime I come in you guys are always so helpful!

  Lucas Borntreger
8 years ago
Employees have rolled through here that absolutely hated VW's this was unfortunate for them as they list lots of my business. Luckily I met Amigo and he's very good at finding parts and getting them if possible as soon as he can. My vehicle isn't a normal one though, there aren't too many VW EuroVan's around so I can't expect them to have absolutely everything but Amigo tries all things for me. It's amazing how much one person can change your perspective of a company.

  Janet Grismore
a year ago
Good people, Charles helped me. Great job and a problem solver! Thank you

  Reece Corbin
2 years ago
Pretty awesome staff! Just wish Oreillys corporate would improve their inventory database a little bit.

  Sheena Woody
3 years ago
I needed a light bulb changed and the woman working at the time did it for me even though it was super cold outside. She was awesome!