Counts Auto Body

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Brian Keough
a month ago
This place is fantastic. They were able to get me in so quickly and I had my car back within days. Jennifer working in the office is absolutely wonderful and provides a best in class customer experience. Will absolutely return in the future if the need arises!

  Justin
4 months ago
After a deer decided to commit suicide on my Toyota Camry I needed a body shop with quick turn around time around Christmas. Every other body shop told me it d be January before they could get to it. I called Jennifer at Counts. I got nothing but excelsior customer service from her and the body shop in general. I dropped it off and they had it complete and gorgeous again within a week and a half. I got it back and it looked so good and a very thorough and quality repair job. This place is very recommended for all your auto bodywork needs. It s a small hometown body shop but amazing quality work!

  Ben F
4 months ago
Glad I chose a smaller local business. I was originally referred to a large corporate body shop by my insurance company and it was not genuine or caring. Talked with Jennifer at Counts, had an estimate done that day, and quickly moved forward with having my truck fixed in a timely manner. The people at Counts make it seamless and produce a high quality service. My truck looks great! I highly recommend Counts Auto Body, a well rounded honest business.

  Candy Lesh
a year ago
I had purchased a new vehicle back in early February and after owning it for a short 3 days, someone ran a light and hit me. I called Counts and they were so quick to immediately help me! Jennifer went above and beyond to help and kept all the stress off my shoulders! I picked up my vehicle yesterday and it s perfect! The body shop did an amazing job and on top of it, they were fast! (Considering the shortage of parts right now) I ve used counts for years and I ll never go anywhere else! Thank you Jennifer and team for all of your help!Service: Body & Trim

  Shannon Werner
5 months ago
Fantastic experience. Knowledgeable and timely. Went above my expectations. Great work and awesome customer service. I will recommend and return for service if the need arises. Long time Arnold business that will always have my support. If you have an accident, that's the place to take it!

  Ron Noll
5 months ago
Counts Auto Body is first class!Fast, reasonable price, and quality work. Friendly, courteous service. They are now my go to auto body for all my future car repairs.Services: Painting, Body & TrimServices: Painting, Body & Trim

  Aaron Adams
10 months ago
Did a great job in a timely manner. Friendly staff. Highly reccomend. Jennifer helped alot with paperwork and working with my insurance, and always kept in contact with me as well. Thank you.

  Mary L
8 months ago
Highly recommend !! Jennifer was great! Very professional and knowledgeable . Kept me informed on everything . She took care of all needs for insurance company and rental . The work done on my car was great. Every detail was addressed .

  Mike Stoppelman
7 months ago
Counts Auto Body did an excellent repair on my damaged SUV. The time for an estimate was quick, the job was scheduled within two days and the completed repair work was accomplished in three days short of the original completion date. We are very pleased with the work of Counts Auto body and highly recommend them.Mike StoppServices: Painting, Body & TrimServices: Painting, Body & Trim

  Mad Dr
8 months ago
After waiting 2 hours for an estimate at a nearby shop,I emailed Counts Auto Body,to see if they could give me an estimate. They responded immediately to come in.Extremly helpful,and very knowledgeable. Very nice,clean shop!I will definitely recommend to all my friends and family!I wish I could give Jennifer 10 stars,she went out of her way to help me!Thank you!

  Meagan Bryant
a year ago
Highly recommend Counts Auto Body to anyone needing body work done. I took my car here after an unfortunate run in with a deer, and they worked with my insurance and had the car looking back to new quickly. The work quality is great, and Jennifer is extremely helpful and responsive!Service: Body & TrimService: Body & Trim

  Derrick Lacey
11 months ago
My experience with Counts Auto Body was great! Jennifer was awesome and always helpful. The work the team did on my truck was top notch. I highly recommend them.Service: PaintingService: Painting

  James Bearden
11 months ago
Jennifer was great from start to finish and offered us some options to keep the costs down since we where paying out of pocket. Quality of work was supurb!! Highly Recommended!!Service: Body & TrimService: Body & Trim

  Michelle Clark
11 months ago
Customer service is #1. They are easy to work with from beginning to end. Quality work and they went above and beyond to make sure I was happy with the outcome. I will only use this body shop in the future. Highly recommended.Services: Painting, Body & TrimServices: Painting, Body & Trim

  Joseph Young
a year ago
Took my Silverado in for front end damage. Everyone was courteous and professional. They had the vehicle ready when they said it would be and more importantly, the vehicle looks brand new. Awesome job! Will definitely recommend to anyone!Service: Body & TrimService: Body & Trim

  Jim Witte
2 years ago
Great people. Jennifer was very helpful. Had my truck in for drivers side door repair, parts were ordered before hand, and once in, Counts had my truck back together and looks great in a couple days.

  Floyd Harrison
6 months ago
I have delt with this body shop on and on a few times in the last 6 years.There honest and do what they say.Great work.

  Field Nowak
a year ago
Jennifer was wonderful to work with. They dealt with our hard to deal with insurance and made sure that we got our vehicle back on the road as soon as possible.Services: Painting, Body & TrimServices: Painting, Body & Trim

  Samantha Foster
a year ago
If you're really going through it like I was and need some place that's totally understanding and for their customers, come here ! 10/10 They did a WONDERFUL job with my car for a great price. Thank you guys.

  T & C
6 months ago
The staff is super friendly and have a lot of experience. They do a great job and work with your insurance company. I'll be back.

  Brett R.S
a year ago
Very good customer service and excellent attention to detail. The repair time was extremely quick. Highly recommended!Services: Painting, Body & TrimServices: Painting, Body & Trim

  Gary Lane
a year ago
Great service very nice stuff that will work with you on pricing for what is right for you I would highly recommend them. Jennifer is awesome to work with.

  Chrissy Callahan
4 years ago
Customer service is beyond amazing I have been coming here for 22 years had to come back.Took in my dodge caliber with rear end damage. Great honest guys. Even for minor damage these are my guys

  Richard Risner
8 months ago
Fast and friendly even waited after hours for me to get my keys, thanks again

  Larry Rudolf
2 years ago
Was involved in an accident, and the shop was able to get my vehicle assessed in a very timely manner, with documentation and timely repair of any damage.

  Glenda Huber
a year ago
Fabulous customer service. They keep you up to date on the repairs. My repairs were awesome.Service: Body & TrimService: Body & Trim

  Matt Keeney
a year ago
They were fast and detailed. Jennifer was very helpful.

  Jayde Dugan
2 years ago
Love working with Jason! He is always so kind and willing to work with everyone!

  Phillip Burris
5 months ago
Great service!

  Pat Jeffries
a year ago
Worked with us to get our car repaired.