Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Vera Wetteroff
4 weeks ago
Professional service at all levels. Anthony kept me in the loop as the repairs were being done. They dealt directly and respectfully with me. Their work was flawless and completed in a timely manner.
Mallori Hellrich
2 weeks ago
I highly recommend getting your vehicle repaired here. They made the whole process, super easy! From having my rental car ready to pick up and drop off, to my estimator Anthony keeping me updated throughout the whole repair process. They completed it in a timely manner and made the whole experience stress-free! Not to mention all areas needing repair were taken care of and looking brand new.I will definitely be bringing my future car needs here!
BS Meyer
2 weeks ago
Extremely professional from opening estimate to delivered vehicle (finished a day ahead of schedule btw). Anthony was the advisor I worked with and he was top notch and had great communication throughout the entire process. Highly recommended. Thank you!
Laura Miller
a month ago
First time using Caliber Collison and used due to a positive suggestion made by a family member. They were so communicative with daily updates, friendly, and professional. After I was rear ended, I brought my car in to see if it was safe to be on the road while waiting for insurance. They made the adjustments needed to make my car safe to drive in the mean time which was very helpful. I would return to this company should I ever need a repair shop in the future. Great company
J H
4 months ago
So I never been to an auto body/repair shop so I wasn t entirely sure what to expect other than my car was gonna get fixed. My service advisor was super friendly and always answered any questions I had. During the repair process he kept me up-to-date almost daily! Which is really nice because it helped me feel a little bit more at ease. The building is nice, tidy and well-kept. I really liked that they decorated during holidays, it made it feel less cold and more warm/inviting/personable. The process of getting a rental vehicle was pretty easy and straightforward too. I highly recommend taking your car here for repairs. The service was great overall. Thanks Caliber Collision!!!
Linda Kremer
3 weeks ago
Caliber Collision in Arnold is fantastic. I've had my car repaired there twice. The people are friendly, courteous and efficient. Their body work is top notch. I would highly recommend them.
Maddie Huegerich
2 months ago
Anthony and his team at Caliber Collision go above and beyond to ensure things are done right! From the staff at the front desk to the people fixing the car and everyone in between, their service is top notch. Anthony communicated every step of the way. They took care of all insurance communication and even helped me get a rental car. The process could not have been smoother or easier for myself. Upon picking up my car, it looked brand new. They even cleaned it inside and out! Hoping I don t need to return, but should the need arise in the future I would definitely come back without a second thought.
Simoune Bowen
3 months ago
Thank you for making my baby look like new. They went above and beyond on getting my car back right. Even due to the holidays they got my car done before the new year got here. I really appreciate all they did. Thank you so much. I will be back if needed. I would recommend to any who needs work done to get your car better than new to come to them.
Timothy Fitzgerald
2 months ago
I unfortunately got a large area of damage on my truck s clear coat when a mysterious liquid dripped onto my vehicle from the ceiling of the parking garage at work. I booked an estimate with Caliber. I was not very hopeful, but when I arrived, they took a look and drove my truck straight back into the shop. Twenty minutes later, they brought my truck back as good as new. They also did not charge me for the service. Anthony could not have been more helpful. They have certainly earned my business in the future.
Patti Kern
a week ago
Great job on my car! Matt was very nice and kept me informed on how the process was going. My car was finished two days early!
Jack Muirhead
4 months ago
Caliber Collision is an excellent place to have your damaged automobile repaired. The staff and friendly and knowable, the work is superb, and they keep you informed throughout the process. If they have an association with your insurance company, they handle everything from the initial estimate, and changes to that estimate to delivery. Hassle free!! It is easier than initially buying the car, and the vehicle may be be better shape than it was when you purchased it.
Darren
5 months ago
Yet another incredible experience with Caliber Collision. Sadly, this is my second time seeing them in a single year due to thieves. My first car was stolen, recovered, and repaired at the Kingshighway location. That car was damaged and WILDY trashed, and yet, Caliber made it look brand new off the lot. I couldn't believe it.My second experience at this Arnold location was just as exceptional. I worked with Anthony B., who was the epitome of kindness and professionalism. He kept me up to speed with texts and calls, made sure I understood everything that was happening, and personally oversaw the completion of my car, which, by the way, was finished in record time in about a week. Moreover, every time you step in the building (which is clean and comfortable) they offer water and soda and smiles. Their front desk associate is super kind and friendly.This time, thieves busted out my rear window. First, Anthony and a tech put weatherproof crash wrap over my busted out/exposed window, allowing me to continue the use of my car until drop off (which I asked for---they offered a rental right from the start, but I wanted to avoid a rental as long as I could). The wrap held up flawlessly in a heavy storm and worked great.At drop off, they arranged (through my insurance) for Enterprise to pick me up and provide a car. They also let me leave the rental with them when I got my car back and returned it to Enterprise for me. They handle so many details like this for you!Then, they not only repaired and re-tinted the broken window, but they also fixed the paneling around the window (dented a bit from the crowbar the thieves used), buffed and cleaned the door (which had some markings from the break in), and meticulously cleaned the ENTIRE INSIDE AND OUTSIDE! They didn't just vacuum up the broken glass, they vacuumed and polished EVERYTHING. The seats, the center console, the dash, everything was spotless at pickup. Just like last time, the car looked new again. Seriously, after Anthony/Caliber were done, it looked better than it did before it was broken into!I'm truly hoping not to see them again anytime soon (thieves, please give me a break), but Caliber and Anthony made the painful process of a break in and insurance repair as pleasant and smooth as it could possibly be. Leaving the lot with a sparkling clean car, both inside and out, was an uplifting end to this ordeal. Going above and beyond the damaged area to clean the entire car was such a wonderful surprise.If you're shopping around, look no further. I've now been to two Calibers and each experience was outstanding!
Steph Maher
a month ago
Highly recommended! Staff was friendly and professional. Anthony kept me up to date on the progress of repairs. Car was completed a week before estimated date!
Tobias Franklin
3 months ago
Got my car done there, very reliable will tell you what's up from the get go and give you updates as new stuff comes up. Love the cleanliness of my vehicle, the car drives better before i needed to bring it in.
Joe Orr
9 months ago
WOW! What a great customer service experience!Anthony at Caliber Collision in Arnold, MO was great to work with. Excellent customer service. Anthony listened carefully to what I was hoping could be done on my 10-year-old car, and understood that I would like to keep the cost down where possible. He worked around my schedule, explained my options, and the CC estimate was very reasonable. The shop was very neat, professional, and welcoming. My vehicle was repaired as promised, on time, no surprises, and they kept me posted about my vehicle throughout the day. When I picked it up, they had even cleaned the interior and it looked great. That was a nice bonus.
Carol
4 months ago
So...Estimate was $4G more expensive than the first two estimates, and it is a relatively minor repair. My mechanic warned me about these guys. Talk about kicking people when they're down...good grief!! I guess the good reviews are from people who aren't concerned about cost.
Hannah t
a month ago
I needed a piece of trim reattached on my car and the staff at Caliber were so kind and the service was very quick! Definitely will be coming back for any of my auto needs!
Robert Vandergriff
7 months ago
So far I'm really surprised how quick they was able to get my car in and parts in also. I 1 week of getting estimate and they got approval from insurance also. Sarah arranged for my rental for day of drop-off also. Wouldn't of got this A+ service anywhere else. Great service Kory and Sarah you all are great! I will update on another post when completedServices: Painting, Body & Trim
Hayden Hamby
2 months ago
Great paint work and turn around time. My advisor, Anthony was very easy and pleasant to work with. Thank you
Jeff Nicoletti
3 weeks ago
Very strange in that the receptionist made my appointment for Warrenton, Mo when I called her Arnold location. Than when we showed up they acted as they had no recollection, so I called Arnold location again and gave all info. And another associate got us in for an estimate, but after looking at the damage from Thursdays hail storm , he denies to give bid saying we could be flagged for fraud! STRANGE PEOPLE
Linda Pacino
8 months ago
The people at Caliber were so understanding of my auto needs. They sized up the situation and the results were fabulous. We have used this company several times in the past. We recommend you experience for yourself the quality care they will give your vehicle. There are many shops to use but you truly won t find one as good as Caliber.Service: Painting
Sarah Elliott
2 months ago
The attention to detail was amazing. They kept me informed of the process every step of the way. I did not have to wait for anything and my car was done early!
William Shirah
7 months ago
Kudos to Anthony and Caliber Collision in Arnold MO.! On September 7th I made an appointment to get an estimate on damage (scratches) to my passenger side rear quarter panel. I was dreading this experience because the scratches looked deep, and I just knew it was going to be expensive to repair... Anthony was my Service Advisor, he looked over the damage and asked if I had a few minutes that he would like to have one of the body guys take a look at these scratches, that maybe they could be buffed out to say 90-95%? I said sure, thinking no way ... I asked Anthony how much did he think the repair/painting would be (my car is only 3 months old)? He said around $2,500 to $3,000 because of the design of my rear quarter panel...my anxiety really kicked up... lolAnthony took my car around to let the body guys look at it, asking for me to have a seat in the waiting room. About 20 minutes later he brought my car around and I walked out to see the result. The result was amazing! I could not see any of the scratches... I was impressed with the workmanship and the professionalism of Anthony and the body repair person! I asked Anthony how much do I owe, he stated it would be nothing... Talk about customer service...just WOW, you made my day Anthony! ... Again, KUDOS to Caliber Collision of Arnold MO.!!
Tony Ellard
4 weeks ago
They communicated frequently on the progress of my repairs, were friendly, and very helpful. The repairs look great and everything was completed on time!
Michelle Krahling
6 months ago
Great customer service. Matt B was my estimator and kept me updated with the status of my car. Caliber Collision did great with fixing up my car.
Melony Utzler
6 months ago
What a great team! Matt explained everything clearly and keep my family updated during the process. Caliber Collision got my car back to new and my family back on the road.Services: Painting, Body & TrimServices: Painting, Body & Trim
Nicholas Hardy
2 months ago
Amazing people, Anthony is an awesome person and was constantly communicating with me about the status to my vehicle.
LindaPaul Young
2 months ago
Great service from start to finish on my Jeep. Liked the updates and the ease of everything. Comfortable atmosphere.
Stephen Shekas
a month ago
Matt and the team at Caliber in Arnold MO provided great service, timely updates, and performed quality work.
Joshua Patton
9 months ago
Place is pretty awesome. Vehicle was at another caliber location for 10 weeks for a simple fender replacement and headlight assembly due to a small deer strike . I was very patient with the other place and when the truck was finished,there was a lot of mistakes made at other location my truck was at ,but this location went out of their way to accommodate and fix those things for me . General manager was excellent right off the bat .