Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Austin Earney
5 months ago
Had a stripped oil plug from a corporate mechanic shop chain from previous oil change. Other shops tried telling me they wouldn t mess with it and tried to charge me $799 for new oil plan. These guys handled it no problem and even used the oil and filter I already purchased. Good and decent people.Service: Oil changeService: Oil change
thesaxguru
a week ago
Elite service and care from this mechanic! Thank you for always taking time to fix what s needed and advise what s next!
Jonathan Hagler
5 months ago
Did fine replacing the converter. However he did sit their with the guy who threatned to fire me because my radiator was backing antifreeze back into the overflow. Then told the mechanic i was driving it around with a leaky radiator. I held my tongue but because i wanted him to make it right. Then the mechanic cracked a jole about how i was stupid and they both sat their and laughed. I found it a little offensive and slightly unprofessional. They took my old cat. Without asking me which im told was worth two to three hundred so i was being told. Also i know its not what i hired you for but if i tell you i just had a motor installed and its knocking or knocking in general it would atleast mention it. I mean if theres a serious mechanical problem . I mean is that really such a crazy expectation? I dont think it was intentional and he did his job correct so i cant really give him less than three stars fairly. I just didnt exactly have the best expiernce. Most specifically calling me i was stupid or mentioning that their was a serious engine knock before i decided to spend 800 on exhaust work.
Plutonic
a year ago
My car starter went out unfortunately thursday night. Called the shop the next day and they scheduled right first thing monday. even towed my car from the parking lot for a good price! Gerald gave me a better quote than any other mechanic shop in the area and when i went to pick it up he even saved me money on the part. also topped me off with break fluid when the light came on and asked me to come back for a follow up check free of charge! best mechanic service ive had in a while will definitely be visiting again.Services: Auto battery maintenance, Auto maintenance
Tom Prosser
3 months ago
I have taken all my vehicles to Jerral, I won't go anywhere else.
Rinehart Jon
2 months ago
No nonsense auto shop that does quality work.
Allison Maggio
2 years ago
I used to go to this place, they have fair prices, but they missed a big problem with my car and tried to blame me for it. I had an issue where my brake pads were wearing down within 6 months which is odd because that's not normal for my car. I wondered if the wrong brake pad were being installed but I was assured that want it. I was also told the rotors always need to be changed when you change the pads, which i thought was odd. Six months after getting them changed they were written down again. They didn't charge me for the replacement because they were under warranty but then nine months after that I hear an odd grinding sound. Had a friend look at it and, yep, brake pads are worn down. Suggested something was wrong with my brakes because it didn't sound like they were lifting up, they told me I must be driving with my emergency brake on all the time or breaking to fast. Were rude to my mom over the phone too, so I found someone else to look at it. Turns out a part was bent and I was right, it wasn't lifting up so the brake pads were wearing down quickly. Won't be going back to them.
Mike Cronin
5 years ago
Would get 5 if they'd get my car done when they say. I was told multiple times it would be done at a certain point, I'd call and was advised it would be done the next day over and over for about a couple weeks. HOWEVER, the owner is very flexible with payment options and they do really good work. I've never felt that I've gotten ripped off. Depending on the wait time for my next visit, I may give a higher score. I would say go to Christian Brothers for really really fast service but they'll rip you off until you're blue in the face.
Julia Ann
3 years ago
Jerel is an honest and all around decent guy. He and his guys do awesome work. I m a single mother and have been going to them for years. I won t go anywhere else. I will call out anyone who says differently about Best Auto.Services: Electrical repair, Tires, General repairs & maintenance, Auto engine diagnostic, Engine repair, Wheel alignment, Brakes, Battery, Oil changeServices: Electrical repair, Tires, General repairs & maintenance, Auto engine diagnostic, Engine repair, Wheel alignment, Brakes, Battery, Oil change
Jessica Vischer
5 months ago
Great, honest shop with reasonable pricing!
Catherine Westholt
6 years ago
I wish there were 10 stars! If you are looking for nice, honest, fair people to do work on your car or state inspection, look no further! My car started making horrible sounds Sunday morning. I looked for reviews, and called them first thing Monday. They did not make me schedule some future date appointment. I got to take it right over. I thought they gave me a fair price. Afterwards I looked up the average cost for that repair, and they had done it for a few dollars less than the lowest average price. Everyone in the waiting area had been going there as well as their families for years. My car rarely needs repairs thankfully, but they will get ALL of my routine maintenance jobs from now on!
Jonathan Blankenship
4 years ago
Jerel may be about the most honest businessman I've ever come across. With my lack of knowledge about cars an honest mechanic is worth their weight in gold. I drive in all the way from St. Charles to take my car there. I would recommend Best Auto to anyone.
George Rogers
4 months ago
Have been dealing with them for over 45 years
Ryan Hettenhausen
6 years ago
Jerel and his team have helped me out several times over the years. Always been honest about problems they find, and are willing to actually show them to you before work is done. I've been 100% satisified with all work done, and would recomend this shop to anyone.
Karen Dowbnia
7 years ago
Jerel and his team ARE the best! Having recently moved to Arnold from Indianapolis, we were sad to leave behind a great mechanic. On the tip of a friend from church we took our vehicle to Best. We can now rest assured that our vehicles are getting the same care and attention that got our three vehicles over 800,00 miles. Broken down on the side of the road? Jerel will quickly get you towed in. A flat tire? Fixed while you wait, reinstalled, spare put back and all the tools neatly tucked away. Need a vehicle inspected so you can get Missouri plates? Best can do it. Their prices are reasonable, the repairs done right, and there is no noise, rattle, hiss or clank that they can diagnose and fix. Thank you Best for being THE BEST!!!!
Charles
7 months ago
The most honest and fair priced mechanic in the St. Louis area.
Dan McGowen
5 years ago
Needed an oil change for my 2010 GTI. Walmart, Valvoline, and Christian Brothers Automotive all wanted over $85.00. Best Auto got it done for $68.21. Jerel and his staff were friendly and kind enough to squeeze me in without an appointment.
Jennifer Davis
8 months ago
In for Emmisson test. Air conditioned waiting area. Staff is work focused n easy to work with.
Amanda Zilliken
5 years ago
Gerald is honest and awesome! His team as just as honest! He was recommended and now I highly recommend! He has been so helpful and so kind to our family!
Paul Furrer
2 years ago
I haven't used this repair shop, but I've picked up my friend, when she's had her car serviced there, and she's happy with the service they provide, and says the cost of the work is very reasonable.
Kyle Hague
a year ago
Honest and Affordable. Jerrell runs a great show. Towing services too if you need it.
Kimberly Hanratty
3 years ago
Do not use them!!! They drained the bank account doing unnecessary work, replacing parts that wasn't the issue to end up with a car that still doesn't run. They had the car a month.
Eric Schoenberg
a year ago
Gerald the owner is great and will always give you an honest opinion. Definitely recommend!
cup cake
3 years ago
Best auto has taken care of my husband's family and now our own family for almost 30 years they are reliable reasonably priced and I would suggest to anyone to take their business there
roberto de jesus
a year ago
Excellent service and very fair business practices.quick and honest.used them for years would highly recommendServices: Vehicle safety inspection, Auto brake replacementServices: Vehicle safety inspection, Auto brake replacement
Elijah Neely
a year ago
Excellent service classical style mechanic shop. Owner is great!
Diane Shafer
3 years ago
We've been going to best for years because they are honest and don't try to take advantage of people.
Sam Novak
7 years ago
Really nice guys. Had a weird sound in my car and they were able to take a look at it without a big delay.
David Heath
6 years ago
Great service everytime . Been going here for years to get vehicles worked on .
Sinisin
3 years ago
Did ALOT of work on my vehicle. Nice people. And didn't rob me blind.