Cannon Toyota of Vicksburg

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  ann thomas
3 months ago
I had the absolute best experience purchasing a car at Cannon Toyota of Vicksburg! This process started for me back in December and with the help of Kelsey, Brady, and Clay, they put me in my dream car!! They have been so patient with me, and made sure they were not going to let me buy until they knew I would be happy and satisfied. I am so thankful I chose Cannon Toyota of Vicksburg and the best sales associate, Kelsey, to help me find my dream car! Thank you to Kelsey, Brady, and Clay for spending so much of your time helping me find my 4Runner!

  Angel Gatchell
2 months ago
Dawn Bell was so patient with us when looking for my daughter s car! She is absolutely amazing at finding us exactly what we wanted and needed! No hassle.. no run-around . Attentive i can t say enough good things about my experience! Doug Tanner was friendly and helpful with all my financing questions! Love Cannon!!

  Ruby Daniels-Spikes
a week ago
Was traveling back to Georgia and broke down just before reaching Vicksburg. Google Toyota dealer in Vickburg. Cannon Toyota appeared. Had vehicle towed there. Arrived after it had closed on Friday evening (Apr. 5). Was able to get a motel room just 0.3 miles from the dealership and walked there on Sat. morning (Apr. 6). Could not fix it on Sat. because could not get parts until Mon.Was able to get rental car and returned back to GA on Sat.night then back to the same motel on Monday evening and drove up to dealership Tues. morning. Parts had come in on Mon. but some of them were wrong and had to be reordered. John Robert Ward, the service advisor was just awesome. He told me the new parts would arrive in about 1 hour and the car would be ready by noon. And it was!!! That 2005 Camry drove like a new one all 8.5 hours of our return trip. Excellent people, excellent service !! Thank you all so much!!!

  Veronica Galtney
a week ago
I am very disappointed in their service. While showing interest in a vehicle that I saw online and advising them not to run my credit. Guess what they did? Ran my credit anyway dropping my credit score 46 points then they did not want to work with the amount I was considering paying the dealership in full for the vehicle. They not only ran it once but while sitting there they ran it twice. The sticker price of the vehicle was $32,892 and they jacked the requesting amount up to $35,000 plus taxes, title, and fees. Once I refused the offer and asked for a deletion letter for the unauthorized credit check, all of sudden I couldn t get the letter because the head owner was not there. So I demanded that I wanted the deletion letter on tomorrow for the unauthorized credit inquiry. I will wait and see how this goes. Now the service guy Mr. Billy was nice and advised the Co-Manager (or finance guy) that the sticker price was $32,892. Yet again, the guy comes out talking about all the additional items they placed on the vehicle (floor mats, cargo etc etc). After declining that and requesting that the items be removed he indicated they can t do that and they can t give me the vehicle for free!!! I did not request free but I demanded he make it right because I take my credit very serious and I was not pleased with what they did. Mr. Billy apologized and the manager gonna say put her in a Camry. Sir, I don t want a Camry!!! I know what I want. Then tried to put me in a much lesser vehicle that looks like someone scrubbed the front bumper into concrete and was using it for short term drives. I am very disappointed in Cannon Toyota of Vicksburg, MS

  Rochelle Dotson
a week ago
The worst dealership ever. A total rip off. They high jack the prices of the vehicles then try to make you feel like you got a deal with giving small discounts on the high jacked price. Don t look for nothing under $1500 discount which will still be a lot higher than the big sticker price on the window. Then the taxes and fees added will be way over the small print sticker price. Don t make the mistake I did. The big white guy Clay (I m thinking works finances) tries to make it seem like you got a deal. Do not deal with him when it comes to the financing. He has a very snobbish attitude and he s trying to please their pockets rather than the customers. Never AGAIN!!! I will never recommend anyone to them. The same reason the authorities raided it a few years back. Cannon Toyota of Vicksburg is a ripoff.

  Jamal
a week ago
I had a wonderful experience at cannon toyota! Chaney helped me purchase a Honda Accord and she was awesome!! Highly recommend working with Chaney at cannon!! Will definitely be coming back In a year to trade my vehicle in with her again!!

  Kathe Lawton
a month ago
I always have fantastic service at Canon Toyota in Vicksburg! Lionel, manager , in the service department does an excellent job of getting the work done on my car quickly and correctly. I have no hesitation in sending all my friends there. I would also mention that Tony, one of the tech s who works on my car is also super qualified and keeps me on the road with no worries!

  Elizabeth Cotter
2 months ago
I had a great experience with Marc! He helped me find a vehicle that fit both what I wanted and needed. He ensured my used vehicle was in great condition and ready for my upcoming road trip. It was easy to tell that Marc truly cared as he put his personal time into making sure I walked out the door with exactly what I wanted!

  Larry Bass
a week ago
Yesterday 4/9/24, I went in to the service department for an oil change on my Toyota camry. I had an coupon (that expired on 4/7/24). Before releasing my vehicle, I asked if they would honor the coupon and I was told certainly! After taking my vehicle, some guy (Lionel)with a VERY negative attitude told me I should have presented the coupon when the ticket was written and that the coupon was expired...I told him who had told me that they would honor it and he said to me " he ain't paid for the last two". That's between staff, nothing to do with the customer. Then when I received the bill it was $91.08, They DIDN'T accept the coupon. The $15 off wasn't a big deal, but the way Lionel Major handled it was. He was very unprofessional, and I want Mr. Arendale to know we will NOT be coming in to purchase that vehicle we had looked at, thanks to Unk' Lionel. He needs a customer service retrainer course.

  Canary Mallory
a year ago
What can I say about Cannon Toyota of Vicksburg, Ms. and The Coach Samone Davis along with Salesperson Kelsey Meredith ..He has been good to my Family, Friends and I, He works very hard to make sure that you are satisfied with every purchased and I ve been there many times and so has my family. So if you re looking for a great reliable ride. Someone who s going to tell you the hard honest truth and someone to try and make sure you re happy and satisfied please go check out the Coach at Cannon Motors of Vicksburg, Ms. Make sure you asked for salesperson Kelsey and the Coach. Thanks again Coach and thanks Kelsey for taking time to explain things to me on this Hybrid!!!!

  Tonya Davenport
3 weeks ago
Was so easy to purchase a new car at Cannon Toyota of Vicksburg with the help of John Robert (sales/service) and Clay (finance). Made me feel comfortable throughout the process, quick turnaround when I was ready and then I drove off with a fabulous new Toyota!

  DaQuanese Damper
a month ago
Chaney is the best! I ve gotten a 2015 jeep and a 2024 Camry with her being my saleswoman! Communication is awesome and she does all she can to make sure you are happy! Thanks again Chaney I will be back in a year to get a highlander with her as my saleslady as well!!

  Peggy King
2 months ago
From purchasing Toyota 4Runner this past summer, to the service done on it in the fall, and now after hitting the 8 point buck, the people here at Cannon Toyota have been professional, courteous and so helpful. They pick my vehicle up from my work location, bring it back to me with all done. I appreciate the care and the friendliness they express. Sales, accounting for the paperwork and service have been outsiding. Whenever I need another vehicle I will be back. They take care of my Tundra also.

  marquita harris
a week ago
Chaney helped me get into my ford explorer and I absolutely love it! She was a great sales person and I will definitely be back to trade with her again when the time comes!

  Krystle Rose
4 weeks ago
Absolutely Nobody Beats A Cannon Deal! Huge shout out to Toyotas Service Consultant Mr. Lionel Major! He s always so professional, business, oriented, and kind! He got me right in didn t cut any corners got straight to the important stuff and ended up showing up and out for me in a BIGG way today and I m forever grateful and thankful for his dedication and service to his customers especially ME! He doesn t have to do what he does but he does it so well!!

  Kymberlee Ragan
2 months ago
Jaylon was such an easy person to deal with when my son came in to buy his 1st truck. He made everything so easy and smooth. Lacey was such a wonderful person to work with in all the financial aspects of the sale. We will definitely be back to purchase another vehicle. Thank you for all the help!

  Henry Diaz
5 months ago
Amazing customer service. Jaylon Williams sales representative took great care of my vehicle needs. He did everything to find the vehicle with my specifications. Without a doubt the purchase process was extremely smooth.Lacey Watson, the finance consultant did everything extremely fast, I was in my new vehicle in less than 1 hours. She explained everything in terms of warranty and payment for the new vehicle.Extremely professional staff, I recommend Cannon Toyota of Vicksburg to anybody looking for the best deal in town getting a new or used vehicle.

  ashley tankesly
a month ago
I had the pleasure of talking to Lionel Major in the service department today. He s extremely knowledgeable, thorough and very easy to talk to! You guys are very blessed to have such a caring person taking care of your customers. I will be back!

  brooke bancroft
a year ago
Samone & Lionel spent 2 full days making sure I left in the vehicle my husband would be happy with. They go above and beyond to make your experience as easy and pleasant as possible! The staff is friendly and always make sure you are taken care of. I also purchased my car 5 months ago from them & I honestly wouldn't purchase from anyone else even if you paid me too.

  Sylvester Battle
a month ago
KELSEY MERIDETH is the BEST Salesperson! She is very sweet and is EXTREMELY SKILLED. She sold my daughter her very first car. There was no hassle! When you visit the dealer, don t hesitate ! Ask for Kelsey Merideth! She will exceed your expectations, I m sure.

  Michelle DePriest
a month ago
"I would like to express my gratitude to the team at Cannon Toyota, especially Kacy Jones, Salesperson, and Samone "Coach" Davis, Finance, for their exceptional assistance in helping me with the purchase of my new car. The service provided was outstanding, and their professionalism was truly commendable. They were able to address all my inquiries with ease. Thank you for making this experience seamless and enjoyable."

  Missy Saldana Anderson
5 months ago
Great experience! Professional fast service. Easiest experience I ever had buying a car. Dawn and Dean got me in the perfect car with a great deal. Lacey was informative n easy to understand paperwork. Thank you!!

  Brittany Peters
a year ago
Samone Davis at Cannon Toyota is the best manager! This was my first time buying a car and he made it a breeze. He understood my price range and put me in the car I wanted. I could not have asked for better customer service!

  Julie Greene
3 weeks ago
My husband and I had an AMAZING buying experience with Cannon Toyota. Marc Reimer was so friendly, knowledgeable and treated us like family. The BEST buying experience in Vicksburg!!

  peyton bonner
2 months ago
Worst dealership that I have ever been to far as trying to buy a vehicle. Drove 2 hours there twice and wasted my time. They tell u what u wanta here over the phone and when u get there it changes. I tried to buy a certain vehicle from them and it was impossible. They kept chaging people for me to talk to. Started out with a lady Brittany Cooper, then a salesman named willie, then another salesman named Marc, then a Manager named Kevin. Willie was the best one, easy to talk to. Kevin was the worst bossy and arrogant and talked to fast. Just a bad bad experience. After the 3rd day I went to Jackson and bought a vehicle in less than a hour and a half.

  Yashica Griffin
5 months ago
I bought a 2023 from Cannon Toyota Vicksburg. I always bring my car to the dealership for service. Per Lionel there is not a courtesy driver so customers can get back to their perspective places. However time after time I have seen different things for different customers. Some customers are allowed to be taken to and from the dealership to their location in the company car. Lionel has allowed the courtesy driver to take CERTAIN customers to and from the dealership, but not me. I am not happy about this and very dissatisfied with the lack ofcompassion for everyone. I would love to hear from Mr. Cannon. This is not how customer service is suppose to be. I also reached out to Mr. Crozier via phone and text and have not heard from him. I am willing to give him some time to contact me. Thank you.

  *Beautiful* *Bride*
2 months ago
Dealership Service Department at Cannon Toyota of Vicksburg Ms. |Mr. Nick Hearn (service manager) and his Team of Mechanics or Techs were service knowledge, courtesy and definitely will travel the distance. Would highly recommend this shop. Also, Mr. Coach Davis (sale manger) Mr. Greg (salesman), Mrs. Lasey (Financial Department) all I can say is (TEAM)Listened to meQuick and painless the dealership made the process easy.No gamesA happy Journey Taken*************** Thanks.

  Kathleen Barnes
2 months ago
Marc did such an awesome job helping me purchase my first auto.! His patience and customer service were exceptional.! Highly recommended.!!!

  Dianna Wolfe
3 months ago
We had a great car buying experience this time at Cannon Toyota in Vicksburg. Steve was wonderful, very attentive to what we were looking for, and was also sensitive to our time. He corresponded via text and gave prompt replies. I highly recommend Steve'O!! Thank you!

  Jeremy Stokes
2 weeks ago
John Robert Ward in the service department provided the best customer service I have ever experienced. He was courteous and knowledgeable about everything and provided exactly what he said all at a great unmatched price.