O'Reilly Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Bryan Monahan
2 months ago
I use auto parts stores allot and have had both good and bad experiences at them but it never fails that this store has come through and has super friendly staff highly recommended

  Mary Macklin
4 weeks ago
They never answer they phone, they pick up and just hang the phone back up in your face ,never saying anything at all .

  Tara Lawson
11 months ago
The lady with the white/blonde hair & the young man I believe his name is Kyle were very unhelpful and very unfriendly. They made it very obvious that they wanted to rush me out because they had 5 min till they closed! Extremely low customer service skills!!

  Cordell CMurda Watss
4 months ago
they suck very rude and Act like they don t care sit around in talk all day

  Stephanie Curry
a year ago
These guys really got my husband out of a jam.. i m only talking about nighttime employees! There s no way that they would ve been able to do anything better under my husbands circumstances!!!They are the employees that go way beyond the extra mile!!I m talking about the one on Goodman in between Swinnea and Tchulahoma in Southaven!! Way to go guys!!

  Adam Salinas
2 months ago
Always helpful and no hassle returns

  chris abney
7 months ago
Service was spot on and parts are always kn stock. I'm especially thankful that they are Veteran friendly.

  Steven Gurley
a year ago
Very very friendly and knowledgeable staff on hand always offering to lend a hand and offer repair advice. Used the location on Goodman rd and Tchulahoma in Southaven since it s opening day. Never a bad experience.

  Bill Peppers (Rising Phoenix Services)
5 months ago
Great people, excellent service.

  Russ and Summer Scott
2 years ago
Must be the difficulties in finding good employees. I went in and the THREE kids they had at the counter sat and argued over who's turn it was to get up and when one finally caved and decided to help me the other two sat on their phone. Very rude very disrespectful very lazy. I have 3 instead of 1 because i don't usually have this problem with the other stores so maybe its just this store. I suggest to keep driving. This is based on two visits to this store.

  Aref Al
2 years ago
Bought a battery a year ago which was still warranty but the refused to replace it. The guy working there told me that it's still under warranty and it got a bad cell but won't replace it for me because they didn't store it under my phone number even though it's their brand. The one on hwy 51 is got better service

  Barry Bennett
5 years ago
Attendants were very quick to help. Got what I wanted. I even received help installing my part by the staff. I felt the prices were fair/reasonable as well. It sure best having to go into Walmart. I'd go back.

  Ken Edwards
a year ago
Not wanting to help customer, wouldn't even look up to see if they had a part for me. Said if it ain't in the aisle I guess we don't have it. I Guess I will not be spending money at your location anymore either. And the bad thing was I was the only one at this location no other customers were in there it ain't like they were busy and could not help me.

  Gary Boisseau
5 months ago
Grest prices and friendly folks.

  Gregory Murphy
2 years ago
My experience was excellent they knew what they where doing ask for a part no trouble at all they had the part in stock and if they didn't they order it and had the there by 3:00p.m. . Great people. Thank you.

  Vernon Houston
9 months ago
They always helpful and get me what I need

  Willie J. Wells
2 years ago
I needed the 1234 Freon and although they actually had a small can of it, they could not immediately sell it to me because it was locked up and the key was with the assistant manager and she was not at the store at the time; however, Tiffany, was so kind enough to drive over to the assistant manager s home nearby and get the key from her, and then come back and sell it to me! They just earned a customer for life thanks to Tiffany! Thank you Tiffany!

  Ronald Counts
3 years ago
Alternator went out. Call 10 times and they just kept picking up the phone and hanging up. I could hear talking in the back and someone kept hanging up. I did not visit because I did not know if they had the part. Autozone answered the phone and got the business.

  Jason Scott Bane
3 years ago
Very very helpful and the employees can actually answer a question if asked unlike AutoZone which is a joke...For those who do not already know what the pros do, never buy anything electronic from autozone, go to O'Reilly and save yourself alot of time and money!!! If you do not save up front which they do price match so if you don't it's your own fault, you'll definitely save on labor by not having to replace the part twice.

  Charles Howell
a year ago
Everyone was so helpful without there help I would have to go to the dealership but the folks there went out of there way to help .a big thanks

  Tis Sunja Hall
4 years ago
I have been to this location three times I normally go to auto zone the first time was awful with the older guy my second time the guy met all my needs questions and concerns considering I am a female but it was 7:30 and a older guy was working on this particular day and I was asking a question and he did not answer any of my concerns nor did I need help all he kept saying was that we are closed but the doors was not locked usually when a place it s closed they let u know before hand and the guy was outside when I pulled up so I guess he didn t have time for my simple question about a tail light and key battery so I will not be coming back to oreilly for any service I will continue my usual auto part store which is auto zone

  tiffats
a year ago
These people are willing to help, I always get professional help with whatever I need

  steven leavitt
a year ago
Helpful people if you need a part they can get it

  Stephen Tubbs
7 years ago
Very helpful with changing out car battery, checked car's computer as well as ignition, alternator, and battery. Reset computer when battery changed out. Good service all around.

  Kevin Scallorn
a year ago
I always go to this ORiellys when I need parts. Good knowledgeable people.

  Jerry Nance
9 months ago
Knowledgeable staff, great selection, & good prices!

  Paul V Tate II
4 years ago
The staff here were very helpful and friendly.

  Corleone Pate
2 years ago
Very Helpful A young guy .. Helped & was very respectful he need a raise

  Robert Williamson
3 years ago
They brought out new battery, and took old one back in. Great service

  Marqueal Jiles
2 years ago
The service was great and the team was very helpfully.