Cook Auto Sales

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Clint Silver
a year ago
Be careful when trying to buy a car from this dealer. Called to inquire about a work van they had for sale, the price was very low so I was cautious. I asked if they had a Carfax and said they don't pull Carfax on their vehicles, no problem, paid for one on my own and I'm glad I did. This van had structural damage with airbag deployment. This dealer said they bought this van at auction and got a "great deal" on it, when I asked if there were any issues with it they did not mention replacing the radiator, the bumper, the condenser, or any other repairs. They did not mention the damage that it had when they purchased it at auction. They sent me videos and pictures of the van showing how it was in great shape and how well it ran. Needless to say, I probably would have purchased this van if they had been honest and said what was wrong with it and what they had done to repair it. The worst part of it, I dealt with the owner, not an employee just trying to make a living.

  Landon Calvert
2 years ago
I have purchased a few vehicles from cook auto sales and they have all immediately needed severe repairs. Most recently I bought a S-10 from cooks. Within a few weeks the ball joint snapped while I was driving nearly causing an accident. It was like pulling teeth to get ahold of anyone at cooks about it and after I speaking with them I paid to have the truck towed from Tennessee back to their shop. After repairs were completed on the truck I hadn t had more than a few weeks, they wanted me to pay for the repairs. This was outrageous to me as they clearly didn t inspect the truck before selling it to me. The only positive here is Mr. Cook did end up covering the repair of the ball joint but not the tow or the damage that was caused to the cv axle. Not even two months after this the other ball joint snapped causing the exact same issue on the passenger side of the truck as well as damaging the other cv axle. I have given these guys a few chances but after my experience I would not recommend purchasing a vehicle from these guys who clearly don t inspect vehicles on the lot and do the minimum to right a wrong if anything at all is done.

  kevon, patrick
2 years ago
This is the worst car lot ive ever experienced. I bought a pickup truck last MONTH because i own a food truck . When i bought this truck , they told me it s was a brand new transmission in it . They lied because i was driving at night time and the truck started smoking bad and leaking a red fluid .! I took it to a mechanic and they said the entire transmission has went out . I told them i needed a great truck because I m a food truck owner and they didn t care . They ripped me off and took my money and gave me a bad truck . Please don t go here . Biggest mistake of my entire life . They didn t care that I m a young woman with small children . They didn t care that my truck stopping in night time with my kids was unsafe . They just wanted a sale . I will never ever go to them again . They are SCAMMERS!!

  Erika Tarver
4 years ago
My hair stylist, Nikki, referred me. She is very serious about this place & gave them a 5 star rating. After reading these reviews I'm uneasy. I work very hard for my money as a Professional Security Officer. I don't really want to pour money into a car that is going to give me problems and potentially cause me to lose my job. I need reliable transportation. Hmmm...I need something ASAP just don't want to jump into a bigger hole than I'm already in.

  Arthur Carriere
a year ago
i find the bad reveiws funny folks want a new car at used prices maybe if yall checked there web sight run the vin then you will get the answers but as far as my experince they were no were near rude your not buyiing a brand new car so um really you test drove liked it sooooooo um yhea cook auto the bad reveiws wont discurage me

  Lisa Minnis
2 years ago
The Employees are loving and care about their customers. They along with owners will go out of they way to make sure you are in a car that great for you! I will continue to buy cars from Cooks Auto. If you need a car go to COOK s!!!

  The Agathokakological
3 years ago
No credit check? Right. Drive off with 500 down. Hmmm. I filled out an application nothing materialized from that. I can only guess it's my credit. Oh well I'll keep looking. Some crook will take my money for some new uses busted car.

  Timothy Perkins
5 years ago
Well after $900 + repairs and still needing a front axel and entire catlic system id say for sure bring a mechanic and check it over twice less then 30 days and still not sure when it will just go dead or lose power and leave it at its pretty obv why he does not do warrentys

  Russ and Summer Scott
6 years ago
Rip off artist of the year . bought a car there . with in a week everything under the hood shut down. Transmission, alternator, starter, battery, you name it and it broke. THEN for a small fee he offered to "fix it" if you want to buy a scam this is the place.

  Heather Abram
5 years ago
Very down to earth people! I believe I get honest price and service and will definitely be back for all my car needs!!

  Luis Garcia
3 years ago
They are the worst car dealership in Tennessee there are Crooks each vehicle got over 8 GPS trackers and they don't do repossessions they have copies of the vehicles and they sent the mechanic to repo the vehicles in your property they are Crooks

  Christian Hall
6 years ago
Very Friendly Service Out If All Car lots I've been too this is the only car lot i trust to sell me a nice good car

  Marcus Mitchell
4 years ago
I got my car for a steal and they were very laid back and friendly.10/10 will buy again.

  Tiffany Durdin
3 years ago
They are very rude and after you sign the papers they take it to the shop to put the GPS on it and they mess up stuff so you have to bring it back and pay the a "reduced"amount to fix it.

  Primus J.
6 years ago
The manager is very friendly, he will stop what he is doing to help any way he can. Great customer service.

  caliya Morris
4 years ago
I love cook auto Had my car going on a year no problem

  K.B Killa
5 years ago
Overly priced cars that have tons of problems, I mean really a 1997 Pontiac for almost $11,000 , NO SIR!

  Veda Brown
4 years ago
Me an my husband went to Cooks needed a car very helpful

  Marcus Gilbert
4 years ago
Quick service and nice staff. Prices are good too.

  Ray Glidewell
4 years ago
Great place to buy a car or get 1 fixed

  You Know
5 years ago
Cars are priced right and very friendly

  Mary Kendrick
3 years ago
Lots of great deals and friendly staff.

  Monroe D.
6 years ago
Crooked place. Crooked man. Just bad news.

  David Crittenden
4 years ago
Do I really need to say anything lol. This place is a joke!

  Christopher Davenport
5 years ago
Very friendly folks and very helpful...

  Cj Mann
4 years ago
Very nice and helpful people

  Marco Davis
2 years ago
Got a great deal

  Shea
6 years ago
Terrible