Valvoline Instant Oil Change

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  John Fisher
5 months ago
The staff was super nice. Have me the option to go conventional or synthetic. Checked all my lights and fluids. I was in and out fairly quick. Price was on point, too. Overall, this is my go-to place for oil changes. They have some pretty good coupons as well.

  Shequita Townsend
8 months ago
Nice local drive thru oil change shop. Customer service was good. Prices are acceptable but you can find prices a little bit cheaper but they are very quick though.

  Merrida Coxwell
4 months ago
I have used Valvoline on Highway 51 in Ridgeland for about 30 years. Around 6 months ago a technician broke my rear wiper arm. I filled out a claim form and since then it has been a complete disaster. I have wasted time trying to get answers. I have spoken to their claims department twice with absolute promises that the manager would call me. Never happens. I explained today that I was not playing the cat and mouse game anymore. They broke the wiper arm. Its not the end of the world, but it does reflect on their dedication to clearing up customer problems. I have ended my customer relationship and can easily find a new oil change clinic.

  Regina Jones
3 weeks ago
They still took me at the last minute and I was very appreciative for that, unlike walmart It was an hour before they close and the guy told me that they are closed.

  Kayla Davis
a year ago
I got an Oil Friday they were out of supplies so I had to Bring my own Supplies in. They didn t put the Cap back on so ALL the oil burned out and was all over the hood. My car started smoking and wouldn t start. I called the Manager Danny didn t help left me stranded to figure things out for myself. Didn t issue a refund and didn t complete maintenance checks.Service: Oil change

  Doris Sanders
a month ago
The attendant there real knows about cars he was so helpful and he gave me great advice.

  Katie Turner
10 months ago
I came in for an oil change and had an awesome experience! They were super busy, but got cars in and out as quickly as possible. The tech who changed my oil, Rut, was so friendly, professional, and helpful, even with the extreme heat and a long line of cars. I will be coming back!Service: Oil changeService: Oil change

  brent brown
3 months ago
I'm a regular customer here. Normally, great service and knowledgeable staff. For some reason, today they were very slow. Took me over an hour for oil change

  Jasmine Snow
9 months ago
I was overdue for an oil change. I alway come to the location on Hwy 51. Today, I had the pleasure of meeting Miranda and Kendall. Their customer service and patience with me was exceptional. Miranda explained everything my car needed. I don t know the first thing about car maintenance but she really helped me understand a lot. I ve never seen her at this location before. She was such a positive light to my day. This location will always get my business.

  Virginia Walker
10 months ago
The employee, Kendall, who worked with me was SUPER friendly, knowledgeable and provided quick service. I'll definitely recommend this location to my friends because of her. Thanks so much for such great service.

  Bob Hardison
7 months ago
I waited almost an hour to get an oil change. When I finally got in the bay, I was told they didn t have an oil filter for my car. I asked what was I supposed to do after waiting in line for an hour. Answer was, I could go to Auto Zone, get a filter, come back, get in line and they d change the oil. Apparently customer service was not on the agenda today. Last trip to ValvolinService: Oil change

  Kalyan Chaitanya
5 months ago
Nadarrius is behavior was not good, they are very rude,cracking jokes on customers.they are racist,throwing cheap comments on cars and customers.i definitely won't suggest this valvoline

  TOSHJA SHAVERS
4 months ago
They are the best at what they do. Ridgland Ms. Car Doctors. Luv it

  Ashley Shuler
a year ago
If I could give 0 stars I would. This company is an excuse for professionalism. My husband worked there for 9 months and slaved his but off working for next to nothing in extreme weather conditions all to be fired the day before Thanksgiving because he had to stay home and care for our sick infant child. The lack of compassion, the heartlessness, the disrespect, they're almost just as bad as that furniture factory that laid off all there workers in North,MS via text at midnight because they fired my husband through text as well. They've shown no remorse for the situation either. They claimed he was needed because of it being so busy yet I went up there myself and every employee was sitting in the parking lot smoking for over 20 minutes doing nothing not a car in the lot and the manager Kevin wasn't even there had left the store and employees unattended to run somewhere but yet they were So busy that they fired a hard working man with 4 kids the day before Thanksgiving over it. This place is a disgrace and I would not recommended giving your hard earned money to support a company like that!!!!!!!!!!!!!!!!!!

  Denise Hudson
2 years ago
Stopped in after work to get my oil changed. The staff was very friendly, super thorough and explained what they were doing. I stayed in my car the entire time. The manager was very friendly and explained what all was required for my car, also what their equipment and employees found. They checked all the fluids, reset my tire pressure to required standards (mine were WAY OFF) and said to come thru to check them anytime if my light comes back on, at no charge! This will definitely be my regular oil change place from now on!

  Michael sero UwU
6 months ago
The only place I go to get my oil changed great service every time

  Robert Talley
a year ago
Service is hit or miss at this location. Sometimes I get a quick and competent crew, and other times it seems like everyone is a trainee that day. They seem to have a lot of employee turnover.Their oil change prices have also gone up a good bit in the last few years. An oil change used to cost me $38.99 in 2018; now in 2022 it is $45.99.

  Tiffany Jordan
7 months ago
Speedy service but when paying I had to point out they had overcharged me with me using my Groupon they did fix it and had to give me some of my money back so watch your receipts people. I was told I had an oil leak but it wasn't that bad and there was nothing to worry about hmmm.... When I went back for my next oil change I was told I had a bad oil leak and when I asked where the oil was leaking he hollered out, "IT'S LEAKING FROM A LOT OF PLACES"! Seriously !?

  Hlyfav W
a year ago
I am settled, the service was outstanding. I know they refilled the oil, of course there have been horror stories about oil levels not being correct. But here they show you the levels before leaving. None of the usual, hey you need this or that. I was shown my air filter!!! GREAT JOB!! I WILL RETURN.

  J Thompson
2 months ago
Experienced workers and fast service.

  Doris Sanders
2 years ago
Its not really a bad place its just to small and there's different workers each time you go there. The oil changing process is slow because they have a long line of cars in front of you. I understand though they have to get business but the place needs more space.

  Brigadier Blue
a year ago
Been sitting in the bay for a long time just trying to get an oil change.Do not recommend if you don't want to sit for an hour for an "Instant" oil change.

  Edwin White
2 years ago
I experienced a 1 service at this store I came to them because my normal Valvoline store was out of parts for my truck and now I think they are going to be my go-to spot for me and two other people I have already recommended to go there I just want to thank them for giving me such great service even though they were getting a little busy

  Niki w/ 1K
2 years ago
Friendly and knowledgeable guys! Took my son's vehicle to get serviced. Renzel and Jamarcus were so helpful! They explained everything thoroughly and answered any questions that I asked. Will definitely be going back.

  Samantha Smith
5 years ago
Always in quick and out just as fast. Don't know his name but an older gentleman is always there and is very nice to me. There aren't too many places I trust with my cars but it I've allowed this location to service both of mine.

  LESLIE DUKES
10 months ago
Rut was extremely exceptional in my diagnosis of my 2008 H3!Should be considered for management, imo. Services: Air conditioning, Oil changeServices: Air conditioning, Oil change

  Nate Carr (n8carr)
6 years ago
Wife was shopping nearby... Decided to Google local oil change. Popped over a few blocks to this place. Everyone there was super friendly. Felt like I left friends. They suggested changing my cabin air filter.... Thought they were pulling my leg. I decided to let them... Just to see if they were trying to pull a fast one. When they pulled that thing out, I was shocked at how bad it was. My car smells so much better. I'm glad I stopped by. Even my allergies are better since.

  Constance Hart
2 years ago
These guys are great! I got in and got out with 0 problems. Thank you so much for the awesome service. I will definitely be returning.

  Jeremy Roberts
11 months ago
Took 1 1/2 hours to get fuel filter changed because they had the wrong part, after I called ahead to make sure they could do it.

  Amanda Singleterry
5 years ago
Tommy and Kenny and the staff at Valvoline Instant Oil Change treat you like family. They are very professional and do an AWESOME job taking care of my vehicle. They do excellent work and get customers in and out speedily. I HIGHLY RECOMMEND VALVOLINE TO ANYONE WHO NEEDS THEIR VEHICLE SERVICED. THIS PLACE IS AWESOME. This Valvoline is located in Ridgeland on highway 51 next to Sonic.