Ridgeland Service Center

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Wallace Collins
a week ago
I had water damage to the right side of my dash. The problem had been resolved by a repair shop but I needed a new cabin air filter. These guys jumped on my problem, pulled out the blower and cleaned it, replaced the filter and got me going. The owner tested my sunroof to be sure it was draining properly. All now working fine. Price was so reasonable I gave him $50 tip for such timely service and personal attention. Very pleased - highly recommend.

  Popoola Hooper
4 months ago
The best and only places I will trust when I need service, I went to Car Care Clinic right up the street and was treated with the worst racism since I moved to Ridgeland. I was so ashamed because it was done right in front of guests from out of state. My wait time was supposed to be 20 to 30 minutes they got to it in less than 10. Totally recommend this place!Went back to Ridgeland service center today. Same excellent customer service. Awesome staff that takes care of the customers and get your car back to you in a very timely manner. When the rubber hits the road, this place is top notch to get your car back on the road again.Went back to the best shop in Ridgeland and got the same excellent service. Shocked, I think not! As I stated before, they are hands down the best place for service and customer service! Second to no other! Thanks to Christine, Shelby, JJ, and JaMarcus. The whole staff is very respectful and all smiles that welcome you from the time you enter until the job is done! I even took time to blow the leaves off the steps and sidewalk with my leaf blower. They take pride in their customers, and I totally take pride being their customer. I give back too. I want them to know that I reward them just like they deserve because of their excellent customer service. It's nice to know that they're there in your time of need.

  Andy White
2 months ago
Gave a price over the phone, then an additional 20% fees that had not been previously mentioned were added when picking up vehicle. Told me they had time to do the service that day, then kept the vehicle overnight (they close at 5:00 sharp) with no phone call. Don't recommend.

  Ruth
6 months ago
I needed regular maintenance done to my vehicle. They were able to get it all done in the same day. I live two hours away. I only take my vehicle to Ridgeland Service Center. Everyone there is so friendly and honest. They had to order new tires and even price checked to see that I was getting the best prices!! I will return in the future for any repairs.Services: Air & cabin filter replacement, Tires, General repairs & maintenance, Tire rotations, Brakes, Air conditioning, Brake service & repair, Battery

  Pops Quest
2 months ago
Cecilia is awesome. Got my A/C working great. Great prices and wonderful staff. Will definitely return and highly recommend.

  Michael Gandy
5 months ago
Have been using them for thirty years, mainly because they are honest and knowledgeable. Never try to upsell. Today I had some warning lights show up on the dashboard. They did a thorough check for no charge. Shoutouts to Shelby and Cece for being so pleasant to their customers.Service: General repairs & maintenanceService: General repairs & maintenance

  alexis king
6 months ago
If you don t take your vehicles here for any and everything, you gotta be crazy!Wouldn t go anywhere else for any car problem. LOVE is an understatement of how I feel bout them. CECE Needs the biggest promotion ever, she makes the experience feel so natural and freaking amazing!!Services: Transmission, Carburetor cleaning, Electrical repair, Air & cabin filter replacement, Exhaust, Tires, Auto power window repair, Steering & suspension repair, General repairs & maintenance, Auto engine diagnostic, Tire rotations, Engine repair, Vehicle Inspection, Transmission replacement, Wheel alignment, Transmission repair, Brakes, Vehicle safety inspection, Brake service & repair, Auto maintenance, Battery, Oil change

  Phillip Grasso
5 months ago
They did an awesome job in identifying the issue on my Audi A6 that the Jackson Audi dealership couldn t find. My cruise control had stopped working.After waiting for 4 hours at Audi dealership said they would have to contact the manufacturer for help on how to repair. I would have to come back later.I took to the Ridgeland service center and couldn t believe it was just a vacuum hose that came loose. $99.00 and out the door in an hour. Who knows what the dealership might have charged meService: Auto engine diagnostic

  James Ingram
4 months ago
i needed some work done on one of my trucks and they were the closest one so i chose them. Now it doesnt matter how far i am living from ridgeland service center bc i will only use them. they have installed a transmittion,brakes, rear hubs and calipor, full clutch assembly, and a new AC to list a few things they have repaired for me. The Manager CC has been so kind and helpful, her girls at the front desk are just as welcoming and the mechanics in the back are all just as professional and know their Stuff_-shout out to my boy Mechanic Mike. So thank you CC for helping me stay mobile.

  pullaiah pilli
6 months ago
I have been there for last five years for my both vehicles(Honda &Hyundai) when ever I went there for repairs, they did nice and perfect service at all the time.and the lady was there name C C . She is really very concerned about the work. And all of the people also well communicated with the customers. They all did nice services.

  Pat Goldman
7 months ago
6weeks ago I took my truck in it was spitting going down road, charged me 1400 for plugs and coils. One week later had it back in doing same thing. They took it to have the transmission checked out. They try to sell me on a 1500 repair or 7000 transmission. Had transmission checked out somewhere else nothing wrong with it. I have taken it back two more times and still doing same thing still trying to say it s my trans. They changed my oil without asking of course I got charged for it. 12 month warranty and still nothing. Won t go back. Don t know what they are doing. Now I m going to have to take it somewhere else.

  Cheryl Lang
9 months ago
Maybe just having a busy day but I called and asked if it was a good time to come get oil change on lunch hour. Sure, come on. Got there 5 minutes later only to leave almost 3 hours later. Said I also needed 2 filters but didn t tell me they had to order them from somewhere else and wait on them to get there. Air conditioning was not working properly either. It was very hot in waiting room.

  Clarence Hughes
6 months ago
Needed a DOT inspection and they got it done. It was simple and smooth. I definitely will bring my truck back if I need any service they provide.

  Reyonse' Stewart
5 months ago
If you re thinking about going to them for any type of service for your car, DONT! they re money hungry. DO NOT GO TO THEM THEY WILL TRY TO GET MONEY ANYWAY THEY CAN.

  Nate Miller
5 months ago
They were able to patch in under 30 minutes right when they opened. Was on a rental and helped not ruin a days worth of travel.Service: TiresService: Tires

  Greg Hawkins
5 months ago
CeCe is absolutely amazing! She s the reason I chose to come out and use their business for the first time.

  John E. Langcuster
8 months ago
Outstanding shop! Ever so often will have an issue with tires and they re the best in getting you in and out! Great work product and staff!Service: TiresService: Tires

  C E (CE)
a year ago
My wife, two children (2 and 1) and myself experienced car trouble when traveling through Mississippi. The folks at Ridgeland Service Center went above and beyond what any other automotive shop has done in my experience. Hearing that my family and I still had several hours on the road they immediately put us at the head of the line, quickly diagnosed our issue (bad wheel hub) and had us fixed and on our way in just a couple of hours. Nothing but good things to say and the staff were very friendly and caring.Service: Auto maintenance

  Tequila Hayes
a year ago
I'm sad I will not be back ever. I was told that it would 2 to 3 days.. so I decided to bring my car back on a Monday when they first open..so did that. Thursday come n I called and you told me you were waiting on my warranty company to get back with you. I called them to see how long it would be to approve my service, was told no claim was filed. Called back and was told, it was. Ok. Friday , called again , same story, no mam, so I finally was told the truth, 5 other cars was in front of me n they just getting my car n about to call my claim..Lord Jesus..Saturday, we waiting on ur parts. Monday, we should have you done today..Tuesday, because of the holidays there probably was a delay on the parts, but we will call you.. when I say , we all live and we learn. Case close..

  Nicole N
2 years ago
My back tire needed fixing and the lady at the front desk told me that it would be 27 dollars. Okay fine. After the service was done (which it took hours to do) she called me back and told me that they found four different nails in my tire so I would be charged per patch. So basically I was going to have to pay almost 100 dollars just to have one tired fixed.I could ve gotten a new tire if that was the case. She could ve told me before they worked on it and I could ve explored other options. I ve never heard of that in my life. That is highway robbery. After my husband questioned her she called back with a different price. She still charged me per patch though. I do understand that times are hard for businesses but you don t overcharge people because of it. On top of that I got an oil change and they charged me for the most expensive one. I ve never paid 90 dollars for an oil change. That was my first and last time going there.Services: Tires, Oil change

  Bob Hardison
11 months ago
Price quoted was bordering on deception. All in price was 19% higher than quoted. $30 to mount a $350 tire and other charges. None mentioned at quote. I have never written a review before but this was egregious.Service: TiresService: Tires

  Amanda Arnett
a year ago
Put the new tire on the wrong wheel, left their plugged tire on the vehicle and it blew out a couple of days later, were unapologetic, despite the fact I could have been hurt, did nothing to rectify the situation. Were even argumentative. Got three more new tires from someone else.Service: TiresService: Tires

  Braxton Eck
a year ago
I highly recommend Ridgeland Service Center. I have brought my car in a few times for different issues and they were able to diagnose the issue and timely fix it. They have a great staff and are very accommodating.Services: Tires, Steering & suspension repair, General repairs & maintenance, Auto tire replacement, Brake service & repairServices: Tires, Steering & suspension repair, General repairs & maintenance, Auto tire replacement, Brake service & repair

  Jim Battenfield
a year ago
Man this place has really fallen off a cliff with the new ownership, have had to take a car back no less than 3 times with the same issue and this time they ve had it for over two weeks and have promised it back since Wednesday and now it s guaranteed for Saturday. Nevermind the $2K in rental car and having to get others involved because of no transportation. Very disappointing, avoid at all cost.

  Willie Robinson
2 years ago
Please do not bring your vehicle here for service. According to just my experience. My car has been with them since Wednesday. I'm only getting a water pump. I was informed Thursday that my car would be ready Friday. Today is Monday. I've constantly been calling them and they have been putting me on hold. Finally got into speak with someone. Now it won't be ready until Tuesday??? Very inconvenient. It honestly seem like they don't care about that part either. Just was told Ithey will call me back.

  Michael Daschbach
6 months ago
Cecee is the best manager and makes sure that the customer is taken care of and very courteous!

  sane tellez
2 years ago
The staff was exceptionally friendly and accommodating to my schedule. Their diagnosis and repair was spot on and the price was more than fair. This is our trusted go to auto repair shop. It s refreshing to do business with honest people and support a local business in the process.Services: Tires, General repairs & maintenance, Auto engine diagnostic, Air conditioningServices: Tires, General repairs & maintenance, Auto engine diagnostic, Air conditioning

  Sydney Rucker
2 years ago
Been waiting on a part to come in from Kia for 3 weeks now. No courtesy call, nor update DAYS after speaking with the service manager. She seems to shrug off issues. My honest opinion is that they forgot to order the part. I found the part, and boom a few days later it was delivered to my house. These people are full of it. Take your car somewhere else!Service: Air conditioning

  Evan Thompson
8 years ago
Hal and his family do a great job. I had an issue with a battery that had been going on for over a week and they were able to fix it in a matter of minutes (disconnected cable) and did not charge me anything. I always go to them and they charge me a reasonable amount and do a great job. Highly recommended.

  Dee Ayo
3 years ago
Worst customer service I experienced. There's a big young white dude there. He didn't put enough oil in my. I noticed it after a couple days. Went back there he checked my oil. Pull the dip stick out. And wasn't going put it back. When he cracked the car up. I had to tell him put the dip stick back. He has bad work ethics bottom line. It is family own too. That sorry lazy wast of customers $ dude. Is kin to the people that owns the place. I told the woman they call C C. She didn't nothing about it.