AutoZone Auto Parts
4.3 (142)
1215 Frontage Rd, Prentiss, MS 39474
(601) 792-2445
autozone.com
Claimed
Service options
- Curbside pickup
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Cranford Roofing
a month ago
Great service but not very knowledgeable about vehicles. However they very much honor their warranties. Also they are eager to help though they might not know how.
latoy laird
6 months ago
Very helpful. Wasn't sure about what all I needed. But the guy explained everything and made sure I got the right things for my project.
Kim Caves (Kim possible)
2 years ago
They really need some help with that store because first of all where do they not take payments over the phone second of all where does their website and their front door say that they open at 7 and I sit in the parking lot for now 15 minutes before I leave and call inside the door and nobody answers and nobody lets me in no wonder they don't have no customers that very rude to there customers and they have no communication skills I really don't see how they're still in business y'all need to get it together at the AutoZone and stop doing whatever it is y'all doing around there and wait on your customers y'all miss that texture $70 this morning thank you come again have a blessed day maybe things will get better but if you don't open it 7 a.m. you need to take the sign off the door and off the website
Jeff Jennings
6 years ago
I called when we needed a part and the gentleman told me they had what we needed. A lady helped us when we arrived and they had exactly what we needed. We got fast, friendly service and they even had a great sense of humor. I couldn't ask for anything better.
Brian Coderre
6 years ago
They used to be better, now that you can't personally use their computer, AutoZone has gone down hill. Don't trust almost anything electronic. Ive had to replace my starter 9 times. Luckily I had a life time warranty.
Randy Daniels
a year ago
Tyler and the entire staff are amazing.They go the extra mile.Amazing
Christie Lopez
a year ago
Always have what I need. Always good customer service.
Johnny Prine
3 years ago
I give all sale person that works there I rate they at 100 and ten ps they have all do there job and then some to help to if the parts that I needed
Dean
3 months ago
Great team!
Dustin
2 years ago
Staff is nice but they are so understaffed it took 20 minutes to check out.
Charles McCoskey
4 years ago
The employees were genuinely friendly. Answer any question. Helpful with on site installs and the use of Auto Zone tools.
tammy hunt
2 years ago
Guy at counter was horrible he was playing on his phone and talking to someone on phone. While he was support to be working
Amy VanVuren
2 years ago
Very slow customer service. They walk right past you a million times.
Johnny Prine
3 years ago
They all way have what I what if not then will have for me the same day or they will have for me the first thing the next day
ronnie smith
6 years ago
I love auto zone its help ful but only reason i didnt give a 5 stare is because when u call no one seems to care
Tony Goodrum
a year ago
Price on a European radiator was $100 less than I thought it would be
Jean Watkins
6 years ago
excellent, I was treated kindly and they put the battery in for me in the snow
Reba Powell
4 years ago
This place has good parts but they are over priced and the staff is incompetent
James L Turnage (JT)
a year ago
Quick in and out, clean and friendly staff.
Ruth Magee
5 years ago
Great customer service, they put on new windshield wipers for me in the pouring rain.
Barbara Smith
5 years ago
Clean store. Friendly staff. Great help on finding your product. Good prices.
Summer Lowery
3 years ago
Great people who dont mind helping you.
Megan Culpepper
4 years ago
I appreciate the help offered an givin but I know the difference between a dead battery and a bad alternator.
Paul Wisman
9 months ago
They had what I wanted the answer any questions I had to ask
Michael Taylor
2 years ago
Knowledgeable and friendly staff, but the parts are always too expensive
Clarence Harris Jr.
4 years ago
Great service and helpful with finding items specifically for certain vehicles.
Johnny Prine
5 years ago
Number 1 service got people that no what is going on they are not there just to get a check than or there to help the people what they need to fixing there car
Lesha Mayes
5 years ago
Cousin had to get a new battery it took them a minute to get it done but they got done.
Vicki Salzar
3 years ago
Was able to exchange alternator for new 1 under warranty.
Secret Shopper
a year ago
I have a lifetime warranty tool set and One broke and now they don't carry the tool wow