Walmart Auto Care Centers
3.3 (48)
1002 W Beacon St, Philadelphia, MS 39350
(601) 656-7678
walmart.com
Claimed
Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Brandon Cox
5 months ago
My experience might be an isolated one, but I must review it. I read the previous reviews and dreaded getting my oil changed here, but they're the only place in town who's open past 5 pm. I was in and out in about 35 minutes. Jeremy, who was at the front desk, was very friendly and also complemented his staff, which added to the pleasant atmosphere. I don't have a negative word to say. Excellent experience.Service: Oil change
Claude Griffin
6 months ago
Slow. Not busy. Still waited 2 hours for a oil change. I was told I was burning oil. Hours after sitting at a shop, nothing was wrong with my car. The white guy wearing shorts with long socks, was wanting extra money. Haven't been in awhile before this and don't plan on going back
R T
6 months ago
Incompetence at its best! They changed my oil before checking to see if they had the filter for my vehicle and they didn t! Now I have to run around town to find a filter and bring it back for them to put on? Waste of my time. Only ended up here bc it was Sunday. Never again!
Andrew Brazzle
4 months ago
Very knowledgeable and friendly, just not 100% accurate, they check all the boxes but don't actually do the work, I had a oil change the check list says they check tire pressure, my vehicle tells me my tire pressure, it was never touched , that's just one of the small things
Mike Angelo
a year ago
Poor management, knowledge, and training across Mississippi stores. Some still do not know how to use the sticker weights to balance high performance or wide low profile tires. The tires on the Walmart app are largely provided by 3rd party unknown companies and unknown brand tires putting more risk to you and less liability on the company. It is hit or miss on who works on your car and has the minimum experience but I feel the need to check on their work to ensure my own safety when I visit Walmarts tire shop
Mike P
4 years ago
I purchased a $150.00 tire with additional road hazard warranty. Less than a year later the tire is in bad shape. The people in the automotive department at Walmart would not do anything about it. They said once I bought the tire it was my tire, not walmarts. They accused me of possibly running the car on lots of bad roads or driving excessive miles. I told them I only drove the car back and forth to work, 15 miles each way 5 days a week, on the Highway. He asked what I wanted to do. I said I want you to do the right thing. He replied " The right thing depends on the person's perspective. Bottom line they were rude and would not honor the warranty. They said road hazard warranty only covers things like if you run over something you could not see on the road, but does not include excessive wear on the tire. I even found out that they had mounted a "directional tire" that I had purchased from them, in the wrong direction. They are a bunch of incompetent people with very poor customer relations skills. Their road hazard warranty that they have you believe covers anything that might happen to the tire isn't worth the extra money. I will not purchase any tires from them ever again. I had rather pay a little more and get quality service and honesty.
chris bond
6 months ago
not very helpful .I know more about tires than they do
Lightnin Bug
5 years ago
Do not get an oil change here. They ruined my oil plug, replaced it with one that didn't fit then tried to lie about, even though I had the paper work. It is a completely unsupervised shop. They will ruin your car.
Rebbecca Davenport
2 years ago
I ve had several tires fixed by them and I would appreciate if whoever is at the desk would answer the phone when they are called. Poor management letting the employees do what they want apparently
Keiwana Miller
2 years ago
They never answer the phone and when they do they re rude. I went up there with a nail in my tire. The sign said they closed at 7, but at 6:30 they were closed.
Samantha McDaniel
6 years ago
Completely destroyed my oil plug! I had to have it removed by another mechanic and almost had to replace the entire oil pan, costing 2 days off work. Store did NOT offer to help in any way.
Amanda Manning
2 years ago
Well they won't answer the phone for two days when I called to check on some tires and then I had to travel to the store just to talk to them about the tires and come to find out they don't even carry my size and they wanted to charge 210.00 dollars for two tires which I got 4 tires in meridian Ms 226.00 and a 30 day warranty
Shayne O'Brien
4 years ago
Called in about changing tires and they said to come by, when I get there 30m later they aren t accepting any more. Terrible service
Lula Dent
2 years ago
It a nice place to get your oil change while you are doing your shopping
Wayne Trussell
2 years ago
Forgot to put my screw back on my tire stem. Went back and they lied and said it wasn t on there. 5 min later it magically appeared Service: TiresService: Tires
rizzy E
2 years ago
Can't even get a answer when I call. Because they are never close to the phone. Nor do they have parts.How are they a car parts store and barely got parts.
jazaus bohannon
2 years ago
Put wrong oil in my car now it has bad smell tapping and has a whistle to it after i told them they put wrong oil in it
Mr. Bell
4 years ago
Employee's were helpful when I needed help to see if I needed a new battery for my van. Thank you Walmart
DeAndra Carney
5 years ago
Couldn't fix my low pressure tire however customer service was great!
kevin scott
2 years ago
Lee Peoples and his team were really nice and friendly.
James Craig
a year ago
Great place to shop for tires
Amanda Pike (Tootie)
2 years ago
Oil change amazing prize and fast service
Natasha Hampton
10 months ago
The staff is nice and professional
Justin Warren
a year ago
Connie is the BEST!
Daniel H
a year ago
Satisfied
Jason Lawrence
2 years ago
Good service