Revell Ace Hardware - Pearl

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Darrel Boston
2 weeks ago
Great personalized service, you definitely notice the difference between one of the big box stores and this place. In and out with great service, I was having a key made took all of 10 minutes from the time I opened the door to walk in til I was opening the door to walk out. It would've took twice that long in a big box store to flag someone down to ask a question.

  Savannah Mae
2 weeks ago
Get peg hooks ask for to associate as I walk in the door. He took me to them and took them off a hook to high for me to reach. Very nice gentleman. Cashier very friendly and explained rewards to me. I give the store and staff 100 percent.

  Amador Castro
a week ago
I highly recommend you find items or tools the no other place have it I go there every change I get and the service is great

  Ehm
a month ago
Very kind and helpful associate greeted me immediately and helped me find exactly what I needed. Highly recommend this location, wonderful staff.

  Steve Pool
4 months ago
The staff went out of their way to help, Adrian was excellent. As soon as you enter the store they get someone to assist you. We are from Canada and have way less service there. If I could give 10 stars I would.

  Wayne Barrett (dwbarrett50cal)
a year ago
The team at this store is usually pretty helpful for the most part.Sent a guy up there to get a soffit vent, and they seemed to have a little trouble locating one in the store but succeeded in the end. Kudos, guys.

  John Fisher
4 months ago
The staff was nice. Thebstaff knew what I was looking for and knew where it was. Offered some guidance and sent me on my way. Perfect interaction. Thank you, guys/gals.

  debbie silverman
3 months ago
They had some hard to find items. I had never been there before but found that they had 2 items that I needed without having to order online.

  Robert B
3 months ago
Always helpful and knowledgeable about hardware related issues and services

  Taylor Hersey
7 months ago
I had a problem with an AC unit and found out I needed to replace a few certain parts. The staff at Ace pulled out the parts I needed right at closing and were helpful and gave me advice on replacing! Great experience!

  Cathy Craven
6 months ago
That's very friendly and knowledgeable. Was able to get a sprinkler which is hard to find now! Highly recommend

  Penelope Casaus
7 months ago
Waited 20 min at counter and had 2 different workers look dead at me only to continue on with their conversation with a non worker about their family , the weather and fishing !!!So I left prices are high anyways ! Won t be back

  NTZClaw
a year ago
Went in for some parts for my Dremel rotary tool. I was meant after entering the door by a friendly sales associate. He showed me the assortment of accessories, which they did have the bit I was looking for. The cashier was also friendly and she cashed me out and gave me a free bag of popcorn. With my shopping experience complete I left the store with a grin and what I needed.

  Jerry Brooks
2 months ago
Best hardware store that I know about in the MS area

  Richard Smith
3 years ago
My experience has been excellent every time I go in. As soon as you walk in you are greeted with your personal hardware shopkeeper. The employees are knowledgeable, experienced, and extremely helpful in assisting you with your project. Are they a little expensive? Yes. But it is worth it with the customer service.

  Barbara White
3 years ago
I was able to park at the door I walked in was greeted by several people but a nice and helpful salesman asked if he could help me? I told him what I needed and he went right to it. They had it. I bought it and was out of there in less than 5 minutes. It was awesome. I highly recommend it. And will definitely go back which I do when I need something.

  Gail Wade
3 years ago
Their employees are GREAT. I LOVE the greeting at the door. They are a mom and pop store that really respect their customers and help them all the way through the store. I thank you all for helping me so much. People say your prices are higher but I say not much especially because of the service you get and the convenience of getting waited on so fast. Thank you my friends at Revel!!!!

  rodney trest
a year ago
I shop here a lot, and this is an example of why .I went in today needing a small set screw. The pulley it went it was not in the best condition. They took it into the back room, cleaned it up, found the screw I needed. Took 15 minutes of their time to find a 40 cent screw for me and acted glad to do it. They get all my business from now on!

  Carl Bain
10 months ago
The sales team and cashiers are always helpful. My first stop for gardening and other household purchases.

  Trevis Banks
2 years ago
The customer service was not a pleasant one....upon entry to the location..there were no other patrons in the building nor were they on the phone..we were not greeted and my buddy was ready to purchase a nice Scag Zero-turn under $8k cash. They eventually greeted us, but the correspondence was brief... I apologize gentlemen but that sale has left the building.

  firemn525az
6 years ago
Great employees waiting to greet you at the door and help find what you are looking for. Prices are a little bit high but if you need to fix something quick and can't get to Home Depot then this is your place. Great customer loyalty program and if you download their app and sign up they give you some free points.

  Leslie Perry
3 years ago
My MIL and I went to pick up a tricycle that she wanted to buy for my 2 year old daughter. The gentlemen that helped us were so friendly. They engaged with my children and had a smile on the whole time. They let my daughter try her trike out before we bought it to make sure she liked it. What a nice surprise in the middle of all this chaos.

  Mrs Elaine Johnson
7 months ago
Very helpful young men I m in and out in no time most of the time

  Mary Digby
4 years ago
The salesman was very nice and helpful. He didn't have what I needed he tried to find it at one of the other stores. No one had it in stock so he ordered it for me. I love shopping at Ace they are always so nice and helpful. Thanks Ace, I even got a free bag of popcorn it was so good.

  CHARLES RUSSUM
6 months ago
Love this place....Handymans 5 and dime store.Always friendly and 99% of the time have what you need. Friendly staff and very knowledgeable.

  Dustan Moore
9 months ago
Always find extremely friendly and knowledgeable employees waiting to help me!

  William Lloyd
3 years ago
Was treated like I knew not one thing about what I asked for. I held my tongue. The lady cashier was super polite.Paid double for the same item that I had bought the day before from another supply house. I have shopped the Clinton and Byram Revell and have always been treated with respect. The Pearl location has seen me the 1st and last time

  ET Evacol
a year ago
Overall GREAT customer service! I enjoy doing business at this store! The outdoor store next door could use customer service training from the guys at the hardware store.

  Karl Redmon
a year ago
A good atmosphere and good people, always have what we need, and will bend over backward to get what we need for a project. However, there is just too much locker room talk up there.

  Danny Beard
a year ago
Time and time again, I come to ace for what the other stores do not have. This time it was a 3mm tap and drill. The last time it was adapters for a thermal mixing valve. Always helpful and always friendly. Easy to get to on Hwy 80.