Dixie Glass Gulf Coast

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Thelma Davis
5 days ago
I highly recommend using their service! They were reasonable for prices and efficient in installment. They were also very respectful while at our home! We will definitely be using them again!

  Physco Turkey
a year ago
The owner is very helpful and I am thankful for letting me host cruise-ins at the establishment

  sue Allen
4 months ago
Dixie Glass replaced the glass in our windows in record time. Their workers explained what they would do and showed perfect manners from beginning to end.

  Kevin Caruthers
11 months ago
Beautiful showroom excellent staff. Prices were very reasonable. I checked around and their price was lower to replace my 2020 Corolla windshield. Quick, excellent quality job I will only use these guys for any future glass needs

  George Evans
10 months ago
Just had these guys replace my windshield and got excellent service. They took care of my order and scheduling quickly and got me in and out. Very reasonably priced. Highly recommend.

  Jeffery Anderson
a year ago
Quick and Friendly service as well as the Best price on the Gulf Coast. and the Greeter is a great guy.

  Harry Wilson
9 months ago
Very satisfied with service from the moment I walked in. Receptionist extremely helpful and well mannered. This will be my go to place anytime I have an issue with Glass. Price friendly also. In and out in under 1 hour

  Audrey Murphy
a year ago
Everyone was great to work with. They weren t sure if they could help with what I needed but someone came out quickly to assess. Once they learned what needed to be done, they had the parts ordered and job completed in a week. The office staff was nice and responsive.

  Robin Wilkie
2 years ago
3.5 staff is knowledgeable, but commication between staff could improved on special orders. A simple glass tempered order took a month. Initially told up to 2 weeks. They did call to follow up when the order didn't arrive and followed up with the customer service. Just if you happen to really need it now; special orders are a bit varied. Overall customer service and staff were great. Just would of been happier with a more accurate time frame for special order.

  Andrea Tillman
7 months ago
It was a great experience. They were fast and excellent with customer service.

  Scott Sanburn
3 years ago
Great service, friendly people - I would definitely recommend!

  Les Johnson
a year ago
I have used Dixie Glass a few times. They took care of my busted car windows and kitchen door window quickly. Special orders take a little longer, but that's ok.

  Penny Burden
5 years ago
The staff was friendly and helped with any questions I had. They have a waiting area with free coffee and t.v for u watch while u wait. The prices were very reasonable. I was quoted one wait time but turned out to be less. I highly recommend them.

  Mack Davis
5 years ago
Dixie Glass did a great job replacing my wifes windshield glass repair in her car. The prices were pretty competitive and the work was completed in a timely manor. We have done business with Dixie Glass for over 20 years and still remain a loyal customer.

  Nick Carzoli
6 years ago
The old adage "you get what you pay for" holds true to this case even though I paid almost $2700 for 7 windows+installation.1. Windows were supposed to be delivered/installed in 2.5 weeks. Took over a month. Delays happen. But it was the first issue.2. Manager said there would be a 2-man crew working all day on install and finish as long as weather permitted. Weather permitted but they showed up just before lunch, got mad because after they took off some old trim saw they had more work than they expected and said they'd come back next day with my tools.3. Next day they came back, worked for about 4-5 hours with a lunch break thrown in. They got 3 or 4 out of 7 windows installed (without exterior trim reinstalled because I saw their work on the one window they put it back on and told them I would do the trim myself).4. The next day their office called and said the crew had to go to finish another short job and they'd come over no later than lunch. I told them that was unacceptable as the crew told me they'd be back first thing in morning and finish up. They ended up showing up around 10:30-11:00. Around 4 pm, the rookie of the crew brought me the invoice and said they were done. I said "done for the day, right? You're not leaving these the way you cut up the window casings." He acted like he didn't know what I was talking about. One window had a gap .5-1+ inches wide on the inside of window casings. Some windows had caulk, some had partial caulk, some no caulk. I asked "is this done? Is this your best work? If this was your house, would you be okay with this?" No. So I called and scheduled the owner to come out the next day.5. Next day, owner came out and said it was unacceptable and told me how they'd repair the damage they'd done.6. Next day, they came out and corrected the massive cuts in the casing. HOWEVER! Now there were 2 screens that had magically grown holes in them that were not there when they were installed.7. I sent pics to the owner who said he would get the screens replaced. That was 2-3 weeks ago and only thing I have heard from him was an email with "secure" login files that were viruses. I only found that out by calling the company (who knew about it but didn't tell any of their customers)8. We just found one of the old trim boards they had taken off which had a nail stuck through a hose for our pool vacuum.I expect more for $2700. So should you. You shouldn't have to call the manager & then the owner to get work done right. Especially if when all is said and done, you've still got 2 brand new screens with hole/rip in them.If it costs you extra, pay the extra and get your windows somewhere else. Not worth the headache.

  Dale Holley
a year ago
They should not do camper windows. Butchered up window frame. Tore seal off and didnt fix it and used rivets not intended and too long for window frames. Would not close because of the rivets and leaks because of no seal. Looks like they beat the latch off.

  Terri Matienzo
a year ago
They were able to tell me what my problem was even though they couldn't fix it. It is sun roof related. Best part of the visit was getting to see and pet Cash!

  Bradley Froboese
5 years ago
Had to have a side mirror on my Toyota Tacoma replaced and it was done in less than half an hour, the staff are all very polite, respectful and knowledgeable. Will use them in the future if the need arises for true professionals.

  Teresa Price
2 years ago
This business does good quality work. If you want it done right, see them.Some of the the staff are very professional, others do not greet you when you enter the business.

  Julius Atkins
5 years ago
I have my sun visors redone there at Dixie Glass & Upholstery they did an excellent job on them they also even put extra elastic on them so that I can hold things and papers on there also the customer service was good they make sure they took care of my vehicle when they were working in it very good customer service that's all I can say.

  RollinTide
3 years ago
Replaced the mirrors is a truck that hasn t been made in years and no parts available at all. Great, fast custom work at a non custom price. Thank y all!!Service: Auto side view mirror repairService: Auto side view mirror repair

  Rodney Woodard
a year ago
They took care of me in a timely manner. Their new location looks amazing

  Darlana Ryan
3 years ago
Quick service, friendly staff and repaired my rock chip really well. I can barely see where it is, only because I know where it was. Great job!

  Christenia Patton
3 years ago
Did a great job and they didn't waste anytime. I recommend to anyone. Price was reasonable.

  Nickie
5 years ago
In small towns people say "shop local" so I wanted shower doors and emailed them, then came in with what I need and no one ever got back with me so have to go to the big, nationwide Lowes.

  Shantee Haynes
2 years ago
The ladies in the office are fantastic, the guys are quick. Its comfortable and very pleasant clean etc

  Victor Smith
4 months ago
Very helpful with your needs

  Annette Lucas
a year ago
My window was shattered on my Ford Explorer Dixie glass fixed it and it looks like it's brand new

  james jordan
a year ago
Bought a new windshield. Very quick friendly service.

  chuck jablonski
2 years ago
Fast, friendly service. Best of all price was very good compared to others.