Burns Towing | Roadside Assistance | Newton, MS

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  The phenomenal Woman
3 months ago
I appreciate Burns Towing Roadside Assistance for their prompt and efficient service. The team was professional and helpful when I needed assistance with my vehicle. They quickly responded to my call, and their towing service was reliable. I recommend Burns Towing for anyone in need of roadside assistance.

  Charita Ford
a year ago
I was in a horrible accident on I-20. Burn s towing sent out a courteous, professional technician. He was able to get my vehicle out of the median even with both of the back wheel off after being rear-ended. The company towed my car, taped of the window(to protect my belonging, stored my vehicle, and facilitated moving my car to Jackson, MS for insurance purposes. I will never call anyone else. They made an almost fatal wreck as painless and seamless as possible. Thank you!Services: Special vehicle towing, Car towing, Local hauling

  Yvette Boyd
a year ago
While traveling from Meridian to Jackson, I ran over a bungee cord which hooked in my tire causing it to go flat. I pulled over as far as possible and contacted my insurance for roadside assistance. After 3 hours on the side of an extremely busy interstate and being told more than once they were on their way they called to ask if we could schedule it for the next day! I looked up towing services near me and found Roy Burns Towing/Roadside Assistance. I called and explained the situation and he said, "I'm on my way." Twenty minutes later he was there. So incredibly kind and had me back on the road in less than 30 minutes. We contacted our insurance company and asked that his company be added to the Roadside Assistance program since they had no one in that area to cover Roadside Assistance. I will recommend his business to everyone. You may not need him today, but when you do, look no further than his company. Mr. Burns, thank you so much for your kind heart and professionalism.Service: Tire change

  Crystal Contreras
a year ago
Roy delivered exceptional service!! He went above and beyond and I d highly recommend him to anyone needing to tow a broken down vehicle!Services: Car towing, Long distance haulingServices: Car towing, Long distance hauling

  Elizabeth Jackson
2 months ago
Timely, efficient and excellent service. Roy was knowledgeable and able to get us back in the road.Highly recommend Burns service.

  A Norton
3 months ago
We are from SC and my husband had a bad blowout on the interstate. We called Burns to come help and my husband wasn t positive of where he was so I gave directions by looking on Life360. He made it out within an hour and had my husband back on the road in no time!

  Jennifer Candler
11 months ago
The Burns father & son duo were incredible the night that our daughter was in a wreck. They were very caring and responsive and allowed us to come to their yard late at night to retrieve all of her belongings so we could travel the 3 hours back home. Not only did they allow us to come at the late hour, they also helped us move all her stuff in the pouring rain. They are such caring and good people, we are blessed that they are the company that was called for her vehicle. Thank you for your sacrifice of time to help us out in our time of need.Service: Car towing

  Paul Haney
8 months ago
They went above and beyond for me. Truck broke down an hour away from the horse show we were going to in Jackson, had to make it there within a few hours to make check in and we'd paid a lot of money to enter. They towed my truck to a shop and my horse trailer all the way to Jackson for less than the cost of a rental truck and they did it fast, this was the fastest I've ever gotten out of a breakdown bind ever. These guys rock, can't recommend them enough.

  Amy Beloved
a year ago
These guys are amazing. They are knowledgeable and experienced. They really helped me out when I was traveling through Mississippi. I would recommend them anytime.

  Mike Roberts
2 years ago
True southern gentleman! Took car of vehicle & secured property left until next day. Assisted in retrieving & loading property into rental. Above & beyond !!Service: Car towingService: Car towing

  Steve Hamby
a year ago
On Wednesday, June 1, 2022, I was driving eastbound on I-20 from Jackson, MS towards Meridian, expecting to then proceed on to my destination in Atlanta.About halfway or so to Meridian, I had had a flat tire but had been able to mount the donut spare, which I was actually rather proud of myself for having been able to do (without making anything worse, I mean).However, after about 5 minutes, the donut...well... I guess you could say that it sorta exploded (Roy later compassionately explained that next time maybe I shouldn't drive 75 mph on a donut).So I did the only thing I knew to do, which was to call Walmart.They said if I could get the car to their auto services department in Meridian that they would be able to get to it in about two or three hours for about $250 (not counting, of course, whatever the towing fee would wind up being).As I sat there frantically trying to figure out how to somehow blame all this on my ex-wife, I got the bright idea to google somethinglike "local towing services", and there Roy's business popped up.I called him and he said that he would find a suitable tire, get geared up and be right out in about 30 minutes to take care of the problem.Of course, I thought, "Yeah, sure, maybe an hour or so from now if I'm lucky...", but then, hey, there he was about 20 minutes later, driving what seemed to be a portable service station.He got right on it and after about 15 minutes - almost like magic - I was back on the road again, for like $140, which included his kindly saying a little prayer for the pitiful mass that had been a donut spare earlier that day, as well as putting on a like-new regular tire that fit my Hyundai Genesis perfectly, and which I expect to be able to use for another few years.I must say that the tip I persuaded him to accept was probably the most satisfying one I have ever given a service-provider of any kind.I did not use AAA Road Assistance that day, but did much better, employing a gentleman master-technician whose customer service and product were most definitely of triple A, or quadruple A, quality.Service: Tire change

  Alicia Hassan
a year ago
Burns Towing is an excellent and professional business to use for your roadside needs. Roy was extremely experienced in towing wrecked cars and very nice. They were also very timely and came prepared with the proper truck. They offer a wide range of services and you will not be disappointed.Service: Car towingService: Car towing

  Jay B
a year ago
Me and my whole family ran out of gas on the side of the interstate at 1 o clock in the morning coming home from vacation. We called three different tow trucks. All of them said they were unavailable, but he immediately got in his vehicle and said he was on his way. Was to us with gas within 30 minutes. It was a scary experience.. we were in the middle of nowhere and we are so thankful for him!! Thank you skip the others and just call him first!!Service: Fuel delivery

  Adrian Cloud
8 months ago
Amazing company! I was broke down 30 min out of town in I-20. They towed me to their shop in town and helped me get a rental. So grateful for these guys!!

  Christina Roman
2 years ago
My experience was 11/10 I was out of town and our tire went flat and when we called and told him our situation he was very helpful, we even called him multiple times because we were scared to be out on the side of the road at 3 in the morning and he answerd every time no complaints and made us feel so safe!! He is honestly one of the nicest people I have ever meet! Definitely recommend!!Services: Car towing, Tire change

  Nathan B
a year ago
Ran out of gas on interstate 59 at 1am. It was 22� outside. We called multiple towing companies and they all said tuff luck. Burns answered promptly and was to us within 30 minutes. Very professional and respectful. Save the headache and call Burns first. A+++++Service: Fuel deliveryService: Fuel delivery

  Meg Spence
a year ago
If I could I d give these guys 10 stars! My sons car broke down on I20 near Meridian. We spend 4 hours trying to flag down help, get assistance through insurance and get help from Highway Patrol, these guys came out 20 minutes after we called, and got us straightened out in no time! Very friendly and very kind. They were my knights in shining armor!Service: Battery service

  Wendy Marie Harrison
9 months ago
He is very prompt and courteous. His prices are very reasonable. This is the only tow service we use anymore. Highly recommend!!

  Pamela Thomas
a year ago
The guy was amazing! Came straight out on a Sunday evening in the middle of nowhere and changed my tire. He was very nice and worried about myself and my daughter. Had us fixed in no time!Service: Tire changeService: Tire change

  John Fitzpatrick
a year ago
I would highly recommend this service. I did not have to wait very long and I was able to get my car battery jumped as soon as he arrived. Very friendly and respectable. 10/10Service: Battery serviceService: Battery service

  Allan Morris
2 years ago
The gentlemen at Burns towing have the very best customer service that I ve seen in a long time.The professionalism and genuine down home treatment was like I had just called an old friend to help me out of a bind. If your google search for tire repair or anything else in the Mississippi area brings up Burns Towing take it from me don t search any longer just make the call to these gentleman and it ll be taken care of properly!!!Service: Tire change

  Gabby Reyna
2 years ago
Thank you SOOOO much for coming out and helping with changing the tire on the trailer of extremely heavy things we were hauling for my mom. I thought I could do it myself so I had told him not to come but then it was just to heavy and difficult for us. He kindly still took my call and was out here quickly and very professional. My grandbaby truly appreciates you getting us back on the road.Service: Tire change

  High Tech .2.0
2 years ago
Roy D. Burns, was so incredibly nice and professional. He helped me out when my tire was flat. I highly recommend his company for all your towing and roadside assistance needs.Service: Tire changeService: Tire change

  William Zynosky-Sharpling
2 years ago
Great service! Above and beyond. You need help, he's got you taken care of. Helped us out twice now. On a Sat. With little notice. Cannot get that kind of service without outrageous price, which his are definitely not. Best service, at the best price, period.Services: Car towing, Tire changeServices: Car towing, Tire change

  olivia medlin
a year ago
towed me off the side of the interstate at 10:30 pm within 25 minutes of calling for help. Roy was great! highly recommendService: Car towingService: Car towing

  Matthew Gates
a year ago
Great guys!! Helped me out of a jam with my truck late at night, then got me to a great mechanic. Good price as well, and family owned business.Service: Car towingService: Car towing

  Ervin Ryans
2 years ago
I had used this business about a year ago being broke down on the interstate and he immediately dropped everything and came to retrieve my truck and I have been purchasing tires also and he never changed words about doing it immediately for me and always on time and great quality work also that I highly recommend.Services: Long distance hauling, Tire changeServices: Long distance hauling, Tire change

  James King
2 years ago
They are the best towing and roadside you will ever find. Very helpful and kind . I will definitely keep using them in the future . I can t thank them enough. Competitive prices. Number 1 in my book.Services: Battery service, Car towing, Local haulingServices: Battery service, Car towing, Local hauling

  christopher jones
2 years ago
Great service. Prompt and professional. If you ever need service or help he's the man to call. Will add him as my Geico choice for towing needs for my BMW

  michael mcallister
a year ago
I called this man ,short notice and had my broken box trailer that was stuck on the side of the interstaete safe sound at his storage place in short notice .. awesome guy's,, thank you so much, Burns towing.. and sent me a picture of the trailer soon as he had it..Service: Special vehicle towingService: Special vehicle towing