McDonald Collision, LLC.
5 (174)
453 John R Junkin Dr, Natchez, MS 39120
(601) 304-9955
mcdonaldcollision.net
Claimed
Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Jadarrius Nelson
4 months ago
I arrived at McDonald Collision unsure of where to have my car repaired and concerned about potential costs. Their team provided excellent service, inspecting my car and thoroughly explaining the repair process and insurance details. In just a few weeks, they efficiently managed the repairs, keeping me informed at every stage detailing what was changed, encountered issues, and their planned solutions.The communication with McDonald Collision was exceptional, and I wholeheartedly recommend their services. Notably, the rental car provided (2020 Nissan Altima) was impeccably clean with a full tank, offering a smooth and fuel-efficient ride. If given the chance, I would trade my car for the rental. Within a week, my car was returned in pristine condition, completing the repairs.Overall, my experience was highly enjoyable, and I enthusiastically recommend McDonald Collision to those seeking car repairs in the Miss-Lou area. My sincere gratitude to the entire team!
Ashleigh Bragg
2 months ago
Mr. Bruce and the McDonald Collision team were amazing! They were all so sweet and nice. Their customer service was exquisite. I m so grateful. My baby looks brand new. Thank y all so much for everything
Kim Holmes
3 months ago
McDonald s Collision did a wonderful job on my black 2023 Honda Pilot that was damaged by the hail storms that came through after Thanksgiving in Concordia parish. They put me in a rental from their own shop & kept me updated by text & emails on the repairs. Mr. Bruce was so kind & courteous. If you need collision repair with no worries McDonald s Collision will take care of you
Alfred Galtney
a month ago
Recommend them yall. They are good and they really work with you. Only trust my baby with them. Repainted my Audi because was blast by sand stones and baby looks brand new.
Farrah Thornton
3 months ago
Awesome customer service! Bruce was so very professional and super helpful in the process of getting my vehicle repairs done in a timely manner. HIGHLY recommend! If you need a body shop go to McDonald Collision. I have dealt with two other body shops and their timeliness and customer service are no match to McDonald Collision.
Tessa Wilson
2 months ago
Will always recommend McDonald Collision. They made a nightmare situation so much easier. They are wonderful to deal with, and their work is top notch!
Kimberly Johnson
2 years ago
This was the best experience with a body shop that I ve ever had. Very professional and thorough staff. My estimated time of keeping my car was 9 days and it turned out to be only 3! I would definitely recommend them to all my family and friends and I will most definitely use them again if ever needed. They did an awesome job on my car!!Services: Painting, Body & Trim
L-Ann Always
2 months ago
I had just had my first wreck and totally lost on what to do. The team at McDonald Collision helped me with the whole process. They put me in a rental and had me rolling in 20 minutes. They kept me updated through the whole process. The customer service was amazing. And my car looks as good as the day I bought it.
Amber Spence
a year ago
In August 2022, I had someone back into me in the school pickup line and they ended up damaging my front bumper and I needed a new one. The other drivers insurance gave me a list of body shops to use and I chose McDonalds Collision and I am so happy and satisfied with my decision because they did a FANTASTIC job!!!!! The insurance had put me down for a rental from September 7-Oct 6th, and here I am on September 20th driving my suv. They are so caring and professional.Mr. Bruce and Mr. Brian helped me out from the time I brought my vehicle up there for an estimate till even after I got my vehicle back. They offered to give me a ride across town to get a rental, Mr. Bruce even stayed after hours so I could pick my vehicle up when it was finished because I wasn t going to be able to get it till after 5pm, to checking in on me to see how I was doing the next day after I got my suv back. McDonald Collision even DETAILED the inside of my front seat area, dash, door, and all and I haven t been to a body shop that will do that for their costumers!! My front bumper looks so great and they even cleaned and shined up the outside of my suv that it looks and feels like I just bought it off the lot. If you have need any body work done on your vehicle McDonald Collision is the place to go!! Josh McDonald not only has a great family but also a great business and great workers!! Thank y all so much and God Bless Y all! First 3 pictures are from when the accident happened and the others are when I pick it up from the shop.Services: Painting, Body & Trim
Betty Vantree
4 months ago
They were awesome and the repairs look fantastic. Bruce communicated regular on updates and progress on the work that was being done. He was very professional, helpful and polite. I highly recommend them to anyone who needs this type of service. Awesome job everyone!!!!
Alicia Blanton
3 months ago
McDonald Collision very friendly service great costumer service.. Mr Bruce answered all questions and made sure that I was satisfied and got my car back in a timely manner!!
Montrell Allen
a month ago
Very professional and respectful! Fair treatment and they truly took good care of my Altima! I recommend anyone in the Miss-Lou to come to McDonald s Collision!
jonesha heller
2 years ago
I took my car in Thursday for repairs and they were finished with my car Friday afternoon. They were accommodating with my schedule and I was able to pick my car up the following Monday morning!My car looked brand new!They were nice and professional when I dropped and picked up my car. Worked on the car in a timely manner and gave high quality results! Would definitely recommend going to them.Services: Painting, Body & Trim
Sheread Redd Bell
2 months ago
Mr.Bell was a wonderful man to deal with,and they did repairs to my truck.. EXCELLENT
jessica
2 years ago
I m a traveling medical professional, and I was hit by another driver the day before Thanksgiving. I was devastated because I was unable to drive to California as planned to start my new assignment. However, I was able to leave my car in great hands. McDonald Collision is absolutely amazing. They kept me updated on the status of my car while in California, helped me through insurance woes, and was able to do such an amazing job on my car.They were also able to help ship my car to California! Special thanks to Bruce/Brian and the crew! Thank you for all that you do!Services: Painting, Body & Trim, Welding
Mike Graves
a week ago
Great Business.....Very Dedicated and Excellent Service and Highly Skilled Professionals...Big Thank You To Bruce. Glad I choose McDonald's
Candice Moffett
7 months ago
Best service ever! Mcdonald Collision recently repaired my brand new vehicle after an unfortunate accident and made the entire process so easy and stress free. From the time we dropped the car off until it was ready for pick up, we received updates about the repairs and the guys there were honest and transparent about every detail. Brian was so helpful with answering all of our questions and addressing our concerns about the repair process. Our vehicle looks better than brand new! Highly recommend them for any of your vehicle repair needs.Services: Tires, Painting, Body & Trim
Nicolette McMorris
4 months ago
McDonald Collision has some very honest, understanding mechanics.It was an excellent experience. They were quick, friendly, and did a great job with fixing an educating me with issues with my car.
Loletha Moore
a month ago
Job was done in a timely matter. Loved the fact that rentals were available. Did not have to worry about dropping car off and picking up rentals elsewhere. All done at once.
Melinda Tidwell
6 months ago
Great work and wonderful customer service. Always kept me informed with a text or a phone call. Also provided a rental car which made the process easier. Would definitely use again and recommend to others.
Anthony Holmes
3 months ago
Absolutely first rate operation, Brian is truly a man of his word and more than just a business McDonald cared about my vehicle and me being satisfied, which I am,if you need vehicle repairs and don't know who to trust, McDonald's is the answer,, you won't be disappointed
lisa lewis
6 months ago
Great work, great customer service, very timely and they supplied me with a rental car! This was my second time to use them and I am still just as satisfied as I was the first time.
GILLY
2 months ago
I would say very satisfied and on time job done very professional I refer this place for any repairs when it comes to car this place is good.
Rachel Torries
2 years ago
McDonald's Collision made getting my car repaired very easy for me. Everyone was very kind and helpful every step of the way. My car looks great and I'm so happy to have it back.Services: Painting, Body & TrimServices: Painting, Body & Trim
Triece Shantell
2 years ago
I Had A Car Accident Last Month & Didn t Know The First Thing To Do. Bruce Helped Me Through The Entire Process & Went Above And Beyond! Very Professional Place. 10/10. Will Recommend!Services: Painting, Body & TrimServices: Painting, Body & Trim
Roslyn Minor
2 months ago
Very informative and hands ons!!! Really appreciate the timing and hard work they put into getting my car back like new!!! 10 stars from me!!!
San Dez
a year ago
Very professional and friendly staff. The service time for my son's Camaro was anywhere between a week to at the most two weeks. The car was finished in 3 days. The work that was done on the car is flawless. Looks brand new. We are beyond pleased. I will most definitely recommend McDonald Collision to anyone in need of their services.Services: Painting, Body & TrimServices: Painting, Body & Trim
Norm Yvon
a year ago
My truck got hit by a deer and needed extensive work on the entire driver's side. Excellent service. The staff was friendly and extremely helpful. The company worked directly with my insurance company there was no hassle. It took longer than expected and they were forthcoming with a short term rental. Always answered my questions. You can't tell that the truck was ever damaged. Highly recommendServices: Painting, Body & Trim, Welding
Patty Prescott
a week ago
So very pleased with the work done on my vehicle. Professional and courteous individuals at every turn. Would absolutely refer them to anyone needing this service. I appreciate all the hard work done by McDonald Collision.
Angie D
a year ago
Very professional team, excellent customer service and beautiful work! They kept us informed throughout the entire process of repairing my car. She looks great! I hope to never need them again, but if I do, I won't hesitate to give McDonald Collision a call!