AutoZone Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Dylan Horton
6 months ago
I have never been able to get a decent answer for any of my questions other than google it when I asked for a schematic to the part I ordered. Employee kept teasing the guy in front of me for a mistake in his info like she was trying to make him feel stupid and then has the nerve to say man im ready to go home . Customer service is trash, how do you work in a field you have no knowledge of. This is my third time coming here and only had one decent helpful experience. Other 2 times I was so angry by the time I left I had to literally bite my tongue to keep from cursing.

  Lynn Hickman
a year ago
I spent 80$ but had to return 1 item. The black lady was very rude and had a smart mouth. She did not want to help me find the right part. When I asked why she stated she didn't want too. Poor customer service. It's not about her race because I am black as well. Just very bad service. I went to O'Reilly's and got great service .

  Timothy Howard
8 months ago
If I could give no star I would. They sell you the wrong part an when you confront them bout it they can't do nothing about it or hang up on you. Need to be closed

  Brian King
10 months ago
My car died and I wound up needing an alternator. Not only did Brian sell me the alternator, but he also helped me install it after he got off work. Only place I go for parts now.

  Stanley Eaves
a year ago
Got wrong parts last two times, was told had to get alternater from another store come back later, then it was wrong one... tried to give me one with one yeR warranty, i had paid for gold lifetime one...time before gave me wrong one for my truck, had to take back i had paid for new gold one...this has been happening to others too i found out....

  Ebenezer Scrooge
a year ago
Very poor service from the black lady.Real smart mouth and she didn't wanna look up the part I needed. This is not about race because I myself am black. I left the store and went spent money at O'Reilly's. I had spent 80$ with auto zone and the black lady had no respect.

  Scott Haller
3 months ago
Nice place, guys are helpful.

  Amanda Turner
3 years ago
The service I received from Brian was amazing. He listened to what I needed, and he promptly knew the issue and got me started in the right direction! I highly recommend using this location! Ask for Brian!

  Tully Cyler
4 years ago
The customer service is totally awesome. The staff is very friendly and knowledgeable. I'm from Ackerman and have the option of going to Starkville, Louisville, or Kosciusko and the Louisville store is by far the best.

  William McNeel
4 years ago
I ve never had a bad experience here. The staff always seems eager to help you find what you need and your in and out fast! 5stars. Ps excellent quality parts and price

  Victoria Watkins
2 years ago
Elder gentlemen grabbed my parts. Guy at the register didnt know squat about parts lol. However if an elder is working, i prefer to buy my parts there. Are ya.ll hiring cause i.m a chick who knows automotives ;)

  Tanesha Robertson
4 years ago
Dillon at auto-zone is the best he took his time and gave me exceptional customer service. I am officially auto zone customer because of DILLON. Thank you for your great service.

  Lakeshia Lane
3 years ago
I'm giving a 5 star to Kiran P. He had such good customer service when I went in there.

  Darrell DC Coleman
4 years ago
Some what knowledgeable but priced themselves out of the market on what i needed. $405.00 for a fuel pump module assembly.On a Nissan Sentra GXE 4Cyl 1.8L 2001. Stratospherically priced. Ebay price $57.74 enuff said

  Greg Richardson
6 years ago
Excellent Customer Service. Their Commercial sales team has always gone above and beyond. Fair pricing is a plus!

  Rickey Mooneyham
4 years ago
Great customer service and the employees have great attitudes good customer service is the best way for any business to thrive

  David King
2 years ago
Great staff. Very helpful. Definitely recommend.

  Houston Harrell
2 years ago
Great customer service at least on day shift I know for sure

  Red Banks Classics
2 years ago
Shopped here for years, they know parts. Would recommend

  Carol Brening
3 years ago
They told me why my check engine lite was on and was very helpful

  Cw Vance
6 months ago
Get In The Zone and Save!!!

  ron bell
4 years ago
Their always polite and helpful when I come in.

  Martha bramlett
a year ago
My husband went in to get a few items.

  Martha Haggard
5 years ago
If you need parts that is a great place.

  Jeramy Price
3 years ago
Dont go there if your in a hurry

  Jason Gregg
5 years ago
Very helpful and friendly also clean

  Danny Mckay
8 months ago
Well run, as expected

  jennifer garrard
3 years ago
They order wrong parts and don't know anything

  Mariel Whitfield
2 years ago
VERY HELPFUL AND I LOVE THE STAFF.

  verneatha bates
4 years ago
They will price match also plus they loans their tools