Smith Goodyear Tire & Auto Services

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  James Mutchler
5 months ago
My RAM Rebel needed new shoesS. Shopped all over the area and based on their reviews, chose Smith Goodyear. From my initial visit, until the work was completed, I was completely informed and satisfied, especially with their recommendation. My truck has never rode so good and been so quiet. Nicely done to the entire team there. You have earned a new, happy customer.

  andrew root
2 years ago
I have always had a good experience here. Prompt and informative. They slapped four new trailer tires on for me and swapped my best old tire over as the spare. I think it was the first time my trailer tires have been balanced. Mark and his staff are great! Highly recommend.

  Vicki and Dave Reed
4 months ago
Always does good work. Staff is friendly. Have used them for auto repair for several years and have always been pleased with work and service. Often refer others to them.

  santana valdez
5 months ago
Absolutely amazing service and people! Kept me updated on everything going on with my vehicle! Had an issue with some people buying a vehicle from me that ended up abandoning it here. Fixed it all up for me after it was pretty much ran to the ground

  Jonah Ralston
a year ago
Visiting from out of town and the dreaded tire pressure light came on. Drove here first thing Monday morning and they found the small metal piece that punctured my tire. They had it patched and back on in under 45 minutes despite being very busy. It reminded me of visiting my trusted mechanic back home. I am so glad that I brought my car here. If you're looking for great service at a fair price, you'll find it here.

  David Pumford
7 months ago
Been using Smith Goodyear for a decade. Superb service. Mark takes the time to personally talk to every customer and make sure the work is done right. Very good mechanics can handle all work. Great after sales service on tires.

  Tami Newcomb
5 months ago
Great people. Great service! Honest. I'm new to the area and have found my go-to shop for all my car needs!

  Cher Marsino
4 years ago
Great service and they are truly about doing the right thing. I thought my brake pads one time may have needed to be replaced and Mark found in fact didn t need to be replaced. Awesome place if need car maintenance or tires!!

  Kim Ross
6 months ago
They're HONEST#1- I only deal with them the owner is AWESOME very sociable man I like that in a person his crew is very nice as well

  Bryce Haden
a month ago
Dropping back by to leave a 1 star after they removed my old review, gave me a transmission leak and a bad spark plug job. -Dealership Technician

  rebecca gominger
5 months ago
They are very nice and honorable! I trust them with my car.

  David Duckworth
6 months ago
My go to for all my auto needs. They take care of my families repairs and maintenance issues quickly and reasonably priced.

  William Redo
3 months ago
Friendly staff helped me with a low tire warning light and aired my tire

  Phyllis Hammack
a year ago
Honest, dependable, highly skilled, fast, courteous--everything you want in a merchant. Mark Smith is top-notch and his workers are well trained. We don't take our business anywhere else.

  Stan Andrews
a year ago
Excellent service! Quick work with lots of attention to detail and doing the service properly. I always feel welcome and am friendly greeted by all the staff at Smith Goodyear Tire and Auto Service. I have no complaints.

  Terry Ferrell
10 months ago
These guys put tires on my Corvette with no problems, best place in town! Mark was super nice and professional

  Art Record
4 years ago
We were visiting family on the coast. My college age daughter met us there. My wife used her car, and the brakes were grinding badly. We learned of the problem at noon on a Friday. They got us right in, fixed at half the expected price, gave a fair military discount and had us ready to roll by close of business. Vacation and financial disaster averted. I d give them 100 stars if I could. Fast, friendly and fair.

  John Bennett
5 years ago
We stopped in with a sheet metal screw in a tire, and were struck by Mark's great attitude. We were treated as the most important people in the shop: "Well, you just back up to the open shop door and we'll get you taken care of real quick." Not being from the area, or even from Mississippi, we found "Southern Hospitality" is very real, especially at this shop. Thank you, Mark and Jennifer!!

  Steven
6 years ago
The staff at Smith Goodyear are great! I just purchased a new set of tires and received a tire alignment. They were very considerate and truly wanted to help me/answer all of my questions. Mark guided me through the whole process and really made the whole experience enjoyable! Love my new tires!

  Vivian wyatt
2 years ago
This place was recommended to me by an elderly Marine. When I went in thereA 64 year old womanAlthough the staff was very pleasantMark was very condescending. I told him what i wanted and why but he kept asking me how do you know that's what your car needs. I told him i did my homework but he ignored me, kept the car for the day and changed me 48.00 with nothing done! As i picked up my keys he said come back when a light goes on. I live 40 minutes away! I won't be going back.

  Deanna Thompson
2 years ago
I am just so happy with the customer service and prices. As long as they are in business they will have mine. I highly recommend Smith Goodyear. My car runs better and smoother then ever. Problem resolved so thank youmuch

  Scott N
7 years ago
I'll preface this review by saying I'm a big supporter of small, local businesses. I have used Smith's before on other cars in the family for a few tire mountings so when I decided to take my car in for a full set mounting, I had zero concerns. Mark and his team were extremely cordial and the prices were very reasonable in the past so I had no worries I would be taken care of.My 1 star rating comes with the fact that the crew actually damaged three of my factory wheels mounting my tires despite the "plastic tools and parts" on the mounting machine. Mark's only defense was showing me the tools and the parts, covered in grease, and reassured me that there was "no way our tools caused that" however, the wheels were flawless when they went in. Two of the wheels showed spots that appeared to be a coating defect however, the coating bond was broken somehow during the mounting process, likely when a tool (plastic or not) was dropped against the wheel. The third wheel had a very distinct scratch on the outside that he also refused to believe happened during the mounting process. I might have been more inclined to accept it had Mark not given me the "bullshit" attitude he did and show a little bit of concern that one of his customers was not happy with his shop's work. He basically didn't want to own his shop's responsibility for damaging my wheels. All I was looking for was for him to realize something in his process was going to cause more damage in the future. Either way, I'll never take one of my vehicles back to his shop for any work whatsoever.

  Diana Melton
4 months ago
an hour is too long to wait for a ten minute oil change

  Brooke Boisvenue
a year ago
Very unprofessional wouldn t let me get in my car, nor the police. The past owner of the car had to come. Meanwhile, my car has been sitting there for a week waiting to get fixed never going to them again. My grandfather has been going there for over 20 years and ever since I have a car I ve been going there. NEVER AGAIN

  Bill Bixby
6 years ago
Take your hard earned money somewhere else. I always try to spend local but I will no longer do business here. I called to get a quote on tires and spoke with Mark. After he gave me the price on the tires that I had chosen I kind of gasped over the phone because he was $246 higher than anyone else on the coast. He then proceeds to tell me that these tires are made for a different vehicle than mine after I had already spoke to the tire company representative and made sure they were perfect for my vehicle. He was just trying to sell me a cheaper tire at a higher price instead of the tire I wanted. It didn't end there either every time I spoke to this Mark guy he was trying to up sale me on everything even after stating that I was not interested. This guy definitely does not keep his word either and will not hesitate to lie to you EVEN AFTER YOU CALL HIM ON IT. If this saves even one person from wasting their time and getting treated as badly as I was then it was worth the time to write.

  David Ray
7 years ago
Mark and his guys always treat their customers like family. I've been taking cars to them for years and am always satisfied with the job and price. I always recommend them.

  Elliott Freeman
a year ago
Outstanding service..been a customer for over 30 years..wouldn't go anywhere else..professional service..friendly staff..work done right the first time..

  Seth Vigil
5 years ago
Mark is great, so is all the staff. They really do treat you like family. They are honest and friendly. I highly recommend them.

  Julian J Hernaez
11 years ago
Had them repair my vehicle,but 30 days later the problem still happened was told by the manager they will repair it, but was told they were too busy to fix it immediately.. I was given my money back but it was still a huge inconvenience... overall it's not a bad garage to get your car fixed.

  Phillip Marshall
4 years ago
Always amazing from Mark and the team here. Happy to do business with them! Will forever bring my vehicles here.