AutoZone Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Yvette40K King
3 months ago
I highly recommend this location. I had a situation and the store manager Kendrell K. Assisted me in helping to resolve my issue. He was straightforward and very responsive each time I had to communicate with him. With his staff support, friendly service, and professional product knowledge I am very pleased and encouraged to share such an experience. I am long time customer and pleased to recognize the management staff and team in such a positive way. Kudos to you all.

  Tracey Robinson
a month ago
Nice atmosphere. Really friendly helpful staff. Toya deserves a raise. She helped me get my battery taken care of with no issues. Above and beyond professionalism and customer service

  Marie A
2 months ago
I am highly disappointed and upset by my experience. We have purchased many parts from here, especially the last 2 years. I left my battery there to be charged. I went yesterday afternoon to pick it up and have an employee put it back in my vehicle. I was told because they only had 2 people working the front, no one could do it then. I was advised to come back today. Well, when I went in there today. The lady looked at me like I was crazy when I asked if they had someone there to put the battery back in for me. She had an attitude when she told me unless I purchase a NEW battery, they do not help. So ignore the fact that this battery was purchased from them FOUR months ago but unfortunately was purchased under the previous warranty I had so it is no longer under the original warranty. I have spent so much money buying parts and tools from them. I have ALWAYS used Autozone but that changes after today. The manager was standing right there and never said a word when the other employee told us that. Istill have much work left on this vehicle but I will no longer purchsse ANYTHING from Autozone!! You lost a very great customer !! Do not go here!!

  Philip Turk
3 months ago
I just had an excellent customer experience here. They tested my car battery (which I suspected was going bad), sold me a new one after explaining my options, and installed it for me. All this took about 20 minutes and was much cheaper than a local competitor. Thank you.

  R. Keenum
4 months ago
Ordered part online. Had to wait for about an hour before being able to watch a misunderstanding between employees that escalated to a shouting match with profanity over "if a customer gets a receipt (paper) when picking up something ordered and paid for online (yes, you do- manager was wrong) and then, when my turn took another 39 minutes to get the relay I ordered. This was ok because the manager, who I asked to do a check engine test, didn't do it correctly, the employee she yelled at, did it perfectly. What an experience. Manager was very unprofessional! Employee that was being screamed at, was correct and knew what he was doing! Good luck guy! Won't be back to this location.

  Kayboombox 22
5 months ago
Kendrell King was amazing!! My vehicle just had its brakes replaced and we assume the installer did not put the bolt back into the caliber. Kendrell helped get us back on the road as we had 100 more miles to make it home. Thank you so much!

  Gerald Scott
3 weeks ago
I got what I needed, but God almost $500 for alternator and a battery.I'm going to get a better job but they had the parts

  John Neidigh
2 years ago
Finally AutoZone has a NEW (...and convenient to get to from Bentonia especially since they re FINALLY repaving County Line Road between 49 and Tougaloo as I type this!) huge Mississippi Regional Megastore (...what I think the store Manager told me) to replace the Ellis Ave. hub (...that store remains open). New digs, excellent inventory/hours and plenty of help! Big five stars. Congrats and welcome, Folks.

  Stacey Swain
5 months ago
Kendrell King is a great employee!! He went above and beyond to help us when we were miles away from home and the car was having problems! He helped us and got us back on the road!!!

  Karley Warren
5 months ago
Kendall King was ABSOLUTELY AMAZING. My brakes were just installed and a bolt came undone and he fixed the problem for me!! Forever grateful for him!!!

  Keith Stevenson
a week ago
The lady, if you wanna call her that, was very rude and actually had the nerve to snap her fingers at me!!

  DeltaRoads
a year ago
I should have clocked in since I was helping customers and having to find my own parts behind the counter. I ordered parts online and went to pick them up a few hours later after receiving a notification they were ready. I get to the store and the exasperated lady helping me couldn t find my parts. The assistant manager then proceeds to look around for about 40 minutes. I had some time to kill so I helped a few customers looking for parts. Eventually I got tired of waiting and decided to look for myself. I was able to find my parts after a moment of searching. Unfortunately the order was not complete. They could not find another part to complete my order so I had to be refunded and simply told I m sorry, we don t have it. I still needed my part so I asked the assistant manager who was helping me to please look and see if another store had it in stock. Not once was an effort made on the stores part to help me find my parts. If I had not looked I wouldn t have even got the parts they did have. I think I should put in an application as they seem to desperately need management and guidance.

  Kalvin Morrow
8 months ago
The Whole staff needs to be replaced. They don't have a clue. If you work at autozone I feel u should at least be somewhat mechanically inclined. The other autozones have great staffing. But I-55 frontage road jackson ms lesss than 1 star

  Melanie Tarrio
a year ago
My battery was awful had corrosion on it and the associate, Terri and assistant store manager, Austin blew me away! They were able to get my old battery out and installed my new battery! I am a completely satisfied customer will definitely come to this location for all my car needs from now on.

  Susan Bassett Goodson
a year ago
Absolutely a great crew. Everyone was very courteous and extremely helpful. I spoke with just about all employees and all wknew exactly how to help. Thank you all,for making me feel confident in my purchase. GREAT JOB

  David Monte
5 months ago
What a complete waste of time workers need to go back into training what a joke go to O'reilly's if u can

  Teresa Grove
a year ago
We stopped here after getting a small crack in our windshield while driving to our honeymoon destination. They were incredibly helpful and came out to examine the crack and give us advice on what to use to fix it. Thank you so much!!

  Aaron's MS
2 years ago
Great looking facilities with helpful and knowledgeable staff. My purchase was quick, even a issue over a part's relevancy to my vehicle was resolved when other part stores let walk right out, having the same part all along.

  Tiffany Worrell
2 years ago
They were very helpful, they honored the warranty on the starter for my '83 Porsche 944 no questions asked (cept to verify my identity). Very Pleased! This was the AutoZone on I55 North Frontage Rd.

  Katie Anthony
2 years ago
Chondra, is the most talented woman I ve ever met! She took out my car battery and installed a new one in minutes! I m so impressed and will be returning for my future car needs!

  Lady Unique
2 years ago
Hello, I went in to the store and asked if anyone could change the blown out brake light on my vehicle. YES!, Ms. Chandra to the rescue. She change the bulb in all of 10 minutes. THANK YOU THANK YOU. (sorry if I've misspelled your name) Autozone, she was a great help to me!!

  Corey Ryan
3 years ago
Absolutely wonderful staff. Very helpful and can aid in identifying specific parts. Don't complain about them asking 2wd/4wd, you're silly if you don't understand they have to put that info in as they go through. If I could give em 6/5 I would.

  J. Read
2 years ago
Great customer service!! Even came from West Monroe, La because of the store in town couldn t help or maybe didn t want to?? Great job guys!!

  Mike Garren
2 years ago
Quick to assist, just as fast to check out.. found what bi THOUGHT I needed.. when in discovered it wasn't.. they were even quicker to help me return it and get my money back... which I quickly blew on other tools!

  Hlyfav W
2 years ago
While I was there after working 8 hours there was line. Several young ladies came in with revealing clothes on. I wanted tell the young man hey the line is over here. I don't think I'll revisit

  Molly Jennings
9 months ago
Carlos at the I-55 frontage road location was great! Very knowledgeable and friendl!

  Jarrod G.
9 months ago
Knowledgeable staff and friendly. Well stocked shelves. Clean store.

  Barbara Bridges
9 months ago
Great place to get good place & tools etc . Great staff

  Johnny Edmondson
2 years ago
Always really people great service get the parts you need but they did not match my price from Another Part Store

  Milo Huddleston
6 months ago
Workers have poor customer service and bad attitudes