AutoZone Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Raymond Carrillo
8 months ago
People are very helpful and customer service is the best. My battery was weak for my car and the day off, they were so nice and amazing, they even helped install the battery for me. Highly recommend!

  Josh Luke
a year ago
Went with my friend to get a battery and the man named Malcom who helped us was very rude and questioned everything we said. He got us the right battery but was difficult to deal with. He took a while and kept stopping and helping other customers in the middle of helping us. He did not seem fully interested to help us. Poor customer service overall. In holly springs

  Carmen carwile
11 months ago
If you really need parts, go elsewhere. My husband paid the $6 charge to have my parts come in next day. He calls around lunch time & was put on hold while the workers laughed & played in the background. Then, another woman picks up the phone & proceeds to tell him he did not pay for his parts to be there today & that they don t do that there . He tells them he will be up there with his receipt& hangs up the phone. Once he gets there, the woman says she nvr told him any of that, & she doesn t know who did. Horrible to deal with when you re already having to deal with problems. Go to OB or Collierville. Save yourself the headache.

  KRISKRISTERSON
2 years ago
The young lady that was working the parts counter was so busy. I bet she answered 6 calls since I walked in. I was in store, maybe 5 minutes. She was handling her business. The gentleman was helping a customer. He was on his job too. No-one was slacking at all

  J Taylor
a year ago
Jay was a big help in finding us a mechanic to get our starter replaced on our Ram 2500. We were back on the road the same day! Thanks Jay!

  Jennifer Cardenas
2 years ago
With most places in Holly Springs closing super early and unannounced, it was very refreshing to have Corey, an AutoZone employee be so accommodating. I called as I left work at 845 explaining that I needed a battery desperately and would be arriving just minutes before closing. Even though I missed the 9:00 pm closing time by a few seconds, when I pulled in, Corey unlocked the door for me and my battery was waiting for me on the counter. He was super helpful and I couldn't have asked for better customer service. I hope AutoZone recognizes what a great employee they have in Corey!

  Eddie
a year ago
I am done with AutoZone sold me a part yesterday turn had it installed today at a repair shop it turned out to be defective then had to get one from o relliy that was brand new then had to pay for additional labor now have to contact the district manager for a refund for the extra money I had to spend for labor again

  Kenny Goode
3 years ago
They gave me the wrong part and then said they couldnt exchange or refund unless I had a receipt and the manager was there. Booneville Auto Zone took care of me by just putting my phone # in their computer. I wont waste my time in Holly Springs again. I dont have time for their mistakes or excuses as to why they cant make it good.

  jamie smith
5 years ago
Chris is great. He always takes one for the team cause I go in there a lot and hes working by himself. Truth be told he should be running this store hes the only one who knows anything, everyone else is completely clueless

  Dany Velasquez
8 months ago
The service is the best I always go there

  David Sprinkle
a year ago
The lady working the store was very friendly and helpful and I left with what I needed

  Wayne Ashmore
3 years ago
Great Wayne was one of the most helpful Autozone employees I have dealt with. Much better than the stores in the Memphis area.

  Kayla Chamberlain
5 years ago
They have their days. It really depends on which staff is working. Sometimes they are amazing and some days you just wanna smack the rude ass behind the counter.

  Eric Jordan
a year ago
I was in a pickle this morning and Mike and the crew helped me out and got Me back on the road

  Dalton and Morgan Bennett
5 years ago
They had the sideview mirrors we needed for our truck while pulling a camper. Convenient place and they had a nice guy working. Thanks, AutoZone.

  Budlite 1 Coldone
3 years ago
Wrong parts. I returned it to their Ripley location where I should have went to begin with and was taken care of fast with a refund and the correct part

  Phillip Talmadge
3 years ago
Very helpful staff!! Took their time to help me find a car belt I could use on my mower that broke.

  J Rohena
2 years ago
Outstanding customer service. The employee installed my windshield blades!

  Michael Moorman
9 months ago
There fine deal with her

  Corey Holland
4 years ago
They have all the extra supplies I need to get the job done.

  arduse sonnier
7 years ago
Save my life... They went above and beyond to help me get back home with my daughter...

  kingofdoghouse kingofdoghouse
a year ago
They had the part I needed at a fair price.

  Ricky Hooten
6 years ago
Always had way I need in stock an always helpful an friendly

  kyle groth
a year ago
Great staff, very helpful

  Richard Westmoreland
2 years ago
I wouldn't waste anymore of my time fooling with them, what a joke.

  Jurrien Jones
5 years ago
Didn't seem willing to help look for the item I needed instead he pointed to the area that I might find it...

  Dereck james Fisk
a year ago
Great customer service

  Trent Plaisance
a year ago
Another trip to the auto parts joint. Nothing to complain about.

  C G
a year ago
The folks at this AutoZone were not very knowledgeable on their products.

  REj ones
6 years ago
Good prices great customer service good parking