City Glass
4.1 (74)
692 Weathersby Rd, Hattiesburg, MS 39402
(601) 264-9999
autoglasscityglass.com
Claimed
Accessibility
- Wheelchair accessible entrance
Introduction
City Glass is an auto glass shop located in Hattiesburg, MS, offering services such as auto windshield replacement and repair. They provide wheelchair accessible facilities and accept debit cards and NFC mobile payments.
Services offered: Auto windshield replacement, Auto windshield repair, Auto side window replacement.
City Glass Reviews Summary
Pros
- Efficient and fast service
- Competitive pricing
- Helpful and friendly staff
- Professional installation
- Quick turnaround time
Cons
- Issues with communication and follow-up
- Quality concerns with installations
- Inconsistencies in customer service
Suggestions
Improve communication with customers regarding order status and be more attentive to quality control during installations.
Positive Words
Fast, efficient, friendly, professional, pleased, comfortable, exceptional, outstanding
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Michelle Salsbury
3 months ago
Best part of dealing with them was Sabrina in the office. Even though she is horrifically overworked she kept her great personality in check. Sadly I cannot recommend this company. Delay in receiving order many missed install appointments & hired another company to complete work paid for. They offer no monetary concessions and I truly felt have so much work they just don't care..
Melissa jason Clontz
9 months ago
I cannot brag on the service, the price, the speed and the quality they got my car in and out in about an hr . They quoted me a price half the price of everybody else in town and as a single mother, who stays broke lol greatly appreciate it. I will definitely recommend them to everyone i come across!!!!!
Andrew McAuley
4 months ago
Got my windshield replaced and taken care of in a timely manner. They ve always been helpful to me
Robert Sentilles
a year ago
Very good service. Got what I needed at a fair price and with friendly staff
Shannon L
2 years ago
Great price, would definitely use again,great work, and loved the staff! Got me in as quick as they could and when was convenient for me. Thank y'all for everything!
Erin Chapman
5 years ago
Excellent service! Only had to wait one day for the part to come in and about an hour for them to install it. And they were super friendly. : D Thank you!!!!
me
10 months ago
Customer service is horrible. You're better off going somewhere else with less of a headache.Service: Auto side window replacementService: Auto side window replacement
Angela Nichols
2 years ago
They are very professional, very courteous and quickly do the job!! Not too terribly expensive as my deductible was much more than my glass that needed replacing!
lana strickland
3 years ago
Told them I would be going out of town, they told me they would overnight my windshield. I had to keep calling to check on status. No one ever bothered to call and update me. Now goung out of town so too late, it just conveniently came in now that I have to leave. If I was told first off that because of covid it probably wouldn't be overnight I would of gond elsewhere. I am more upset that no one called me to tell me it wouldn't be here in time, poor communication.
brodrick fulton
a year ago
Terrible customer service said they would come and give an estimate for window replacement and never showed up but when I called they claimed someone had been to my house and got measurements which was a lie avoid this place at all cost
Stan Ferguson
7 months ago
Needed glass for antique clock. Excellent work, cost, and friendliness.
Michelle Ward
3 years ago
Rubber was not placed properly after windshield replacement. Returned to have it corrected but rubber still flaps off shield while driving high speed and windshield leaks every time it rains. Go elsewhere
Will W
2 years ago
Wards a Mississippi tradition I could get behind. I like the chicken wrap the hit dog was good but the frank wasn't the best. Overall 4.5
Lisa Knight
a year ago
They were efficient, and handled my insurance claim for me.Service: Auto windshield repairService: Auto windshield repair
M Williams
a year ago
Right drive-thru was not working and there was no sign. People waited in a long line until they tired and drove off. Once ordered food was not correct.
erin landis
5 years ago
Do NOT go here to get a windshield for your car! They did more damage to my car than anything. They cracked the plastic framing around my windshield and their is a constant buzzing coming from the windshield vibrations anytime i go over 40 mph. I took it back the next business day to tell them what was going on and of course, they blame the Ford parts. All of these plastic frames break from fords when replacing windshields they said. Well then be more delicate when doing the work! They said they won t wareanty the part they broke so now I m just stuck with a a buzzing windshield and broken frame!
Kimberly Collins
3 years ago
I like the fact that they were fast and efficient. They were friendly and made me very comfortable. I will recommend City Glass to all my friends.
John Darcey
4 years ago
Wonderful staff, fast service. Fantastic experience. Will definitely be using them again.
Debbie White
3 years ago
I had used them prior to replace a glass in our camper and was very pleased, so when I had a need again for replacing glass I used them again and it turned out fine.
Michael Wooten
5 years ago
These guys always take care of us. Great pricing and fast service.
Ashley Hiatt
7 months ago
Wonderful people and quick replacement!
Betsy Mabee
3 years ago
Thank you. Great service. Cut my window pane the morning I ordered it.
William Conner
2 months ago
Good service
Stephen Stetelman
a year ago
Unreal service. I had a windshield replaced in thirty minutes. Couldn t be happier!Service: Auto windshield replacementService: Auto windshield replacement
Stephanie Hollomon
3 years ago
They were fast; from special ordering or windshield to the installation. They did great work.
marquell moody
3 years ago
Exceptional service and couches you can sit on while waiting it was definitely very comfortable
Keith Jackson
3 years ago
Very friendly staff and they had what I needed and got me in and out in about an hour and half. Very professional installation
Charlie Little
2 years ago
The service was outstanding everyone very courteous and friendly
Jim King
3 years ago
Fast and easy. Friendly staff and comfortable waiting area.
Nadine Dalbey
5 years ago
The window tech fixed my window quickly and had me on my way. Very pleased!